Clean room and bathroom with plenty of towels. The breakfast had warm eggs, sausage patties, biscuits, and cinnamon rolls. There was also cereals, fruit, juices, coffee, etc. There was a nice big room for breakfast so we didn't feel like we had to rush to make room for other people.

The employee at front desk seemed unsure when checking us in. Not sure if he was new, but no one was helping him and it took quite some time. We had a room above the mechanical room and there was a loud steady noise throughout the night. Also, the toilet did not flush properly.

The breakfast was just like any American chain hotel, decent, but not great. Cheap plastic and paper products should be eliminated.

Our television remote wasn't working properly, meaning we could not change channels, etc. The man from the front desk came up and did a quick fix, but it was intermittent at best after that. In my opinion, we should have been given a new and working remote. It was definitely a pain.

We had family arriving at different times, coming and going, and the staff was super-helpful with each person. They flexed as needed and were always gracious.

Easy check-in, they were able to change our rooms to be more accommodating. Very clean and comfortable beds. breakfast is great but it opens late on weekends. We were there for a swim meet so that was a small issue. Many swimmers needed an earlier breakfast.

Pleasant staff, very helpful, nice, quiet area, comfortable beds, clean bathrooms, fitness center 24 hours (I went at 11:30pm), love that!

The lock on our bathroom door didn't work, and with 2 small grandsons with us, no access bathroom time is an absolute MUST, lol

I didn’t use the breakfast option; however, it was wonderful that we (runners) could have early access since we had to leave super early in the morning.

only thing was there were no blackout curtains. Just sheer curtains. Was so bright so early. Other than that everything and everyone were great

The beds were super comfy! It was really quiet. We didn’t hear a bunch of people coming and going. It was super nice.

The first thing that jumped out at me here was the outgoing, thoughtful, kind and accomadating front desk person. I didn't get her name but she had colorful dreads. Absolutely awesome and welcoming and went above and beyond to be sure I had everything I needed for my stay. The hotel was clean, quiet and comfortable. Room was spacious and clean. I would happily stay again.

Breakfast was all fried.

the Holiday Inn Express in Verona is a nice hotel in a nice Midwestern town which provides a number of restaurants as well as opportunities to take walks in lively neighborhoods. I’m sure I’ll stay there on my next visit to Madison, WI.

the parking lot is a little tricky at first but is joined to the Parking lot of the adjacent Fairfield Inn which simplifies a left turn onto the street.