The heritage part of the hotel is just incredibly fantastic giving an athmosphere of the 100 years that the hotel has been standing there in the center of DaLat with a magic view over the hotel park and lake beyond that. I did not know that there is a newly built part (2017) that I by mistake booked room/suite in, but the staff was kind to change that for a suite in the heritage wing instead. Everything was heritage feeling in the large room with a telephone from 1892 and great view! Very nice room indeed.

The breakfast was so heavily decorated that it was difficult to find what you wanted, and I gave up on finding butter to the bread, but it was fine anyhow.

I was fascinated with the antique atmosphere and interior that were over 100 years old. The garden was well maintained and was nice to take a walk with a wonderful view of the lake. The city's largest supermarket is located close to the hotel, making shopping convenient. It was a convenient location to enjoy major tourist attractions by taxi, too. Simply the best hotel in downtown of the city.

The mattress on the bed is so old that my back hurts a bit after staying 7 nights.

This is a unique hotel , perfectly restored luxury ( French style) it’s so special yet calm and welcoming - spacious room monogrammed linen -great value for Monet ( you would pay lot for this in Europe) Nha front desk manager and her team were professional and helpful - high tea included everyday and excellent breakfast - a pleasant surprise I felt like a prince everyday : highly recommended don’t miss it as part of your Dalat experience

Nothing I can think of

Its location and grandeur is something else

The rooms at the back are very noisy and the beds have toppers and duvets that smell like people have been sweating in it. The staff acknowledged our complaint about that and upgraded us to another room where the duvets where removed, so the bed was quite hard but still better than smelly. All in all they made every effort in their way to please us. We had a nice stay but it’s only fair to realize that you pay a high price to be able to stay at such a special building that is very costly to be maintained in such an impeccable (albeit ofcourse outdated) state. We were a bit disappointed by Da Lat itself, we had higher expectations of the city and the surroundings. So in that perspective our stay at the Dalat Palace hotel turned out to be the highlight of our visit.

Super close to center of everything and 5 mins walk to Da Lat Night Market. Breakfast included everyday. Friendly and kind staff.

Didn't set up the baby cod as requested.. I need to call to tell the staff to bring it in. I travel with my baby, I really needed to use the fridge to store baby food but the 5 ⭐ Hotel doesn't have one.

i like the location, colonel style, weather and services

water system in bathroom, floor causing noise while walking, no swimming pool and gym during my stay.

Location, comfortable beds, high tea, breakfast , lawns well maintained

Maintenance of facility is not 5 star standard, loose bedside lamp switches, vintage car in the front of the hotel not maintained, lighting not enough, weak WiFi in the room

The location and the setting. Afternoon tea on the patio or on the lawn. The breakfasts were great as was Le Rabelais French restaurant for dinner.

The wifi was very sporadic, which combined with weak cellular signals to make quality internet access very unreliable. I told the hotel about it and they said they called the “tech guy” to action, but it never i proved. Most of the fitness center equipment was non-functioning. I wish that the afternoon tea menu had some variety from day to day.

We were able to feel the history the whole building went through. I think it is a must for people who want to know about the history of Vietnam

I do suppose that they could do better on their restaurant services. Their restaurant, of course, is not their main attraction.

The room was lovely and clean and the bed was so comfortable. We enjoyed the breakfast buffet and particularly loved the high tea that was included each day.

Everything was great.