I had the superior double room: quite small, but if you solo travel is quite enough. Bathroom is decent sized. Very clean! Housekeeping coming to clean every day. Location is very good, close to the lake. You can pay for the room by card. Very nice staff! It's a pretty good option for a budget stay, but mostly for solo l would say (for this room size). 🙋🏻‍♀️ My travel tips & recommendations on insta: deea_journey

The room is a bit old, but in a decent shape. No outside window, just one towards other rooms but with a privacy wall. So you can never the weather haha. Ac working well, but wifi is sometimes loosing the connection. Not a big problem if you are not doing video calls or work that requires stable internet. There is a slight damp smell that you notice only when you enter the room. But don't seem to be noticeable when in the room for long time.

The location is unbeatable. Close to everything you need, especially the halal restaurants and the lovely lake that is in easy walkable distance. The rooms are dated but clean, with basic complementary toiletries and tea and coffee. The bed was comfortable and big. The staff were friendly and accommodating. Let us check in early without penalty, as we were checking out early as well. The gesture was much appreciated after the long journey. Thank you so much.

The rooms are not very soundproof. We were lucky the neighbours were not too noisy. But this is only a minor issue given all the other advantages.

1. We came in a family of 7pax, took 3 different room. One of it is the Family Room. Upon arrival, was greeted by a friendly lady and the whole check in process was smooth and done in 5mins. All conversations are short & sweet. We are all pretty tired after spend 5 hours in Sleeper Bus. 2. Room - Family room is huge. They have 1 Super King Bed and 1 Single bed. The room smells like a Fresh Linen which indicates they frequently changes all bedsheets & pillow cases 👍🏼 the room air also smells clean, no bad odour, and it almost feels like Home. All beverages in room are free! They gave 3 small mineral water bottle everyday. There’s also a mini fridge but we didn’t use it. ⭐️⭐️⭐️⭐️⭐️

Excellent location, walking distance from the pretty Hoan Kem lake area. Many good food options on the same street, including the small mom & pop food stalls, and also the more western friendly Vietnamese restaurants. A convenience store on this street as well, and walking distance to the 24 hr Circle K. Best coffee I had in Hanoi was just around the corner, 1 min walk. Good Banh Mi right on the corner too. Pizza place just a minute walk too. Staff were all extremely friendly and helpful. Each spoke pretty good English. Check in and check out were seamless. The property was very clean, and our rooms made up every day. Our bathroom was nice, and had a separate shower (not the one room wet bath you often find in Asia). Mini fridge in the room and a kettle, tea and water bottles were complimentary. Also there’s an elevator here. AC in the room worked well. We found this hotel very quiet, it was good for sleeping.

If there was any downside, our room’s window didn’t face outside. It opened to an interior skylight area that spanned all the floors to the roof. At first this was off putting, but if you’re staying in the Old Quarter, it’s very busy, very bustling outside your door from about 7:30am to 10pm. So in the end we were fine with it. It made the room a quiet sanctuary from the outside world, and quiet for sleeping.

The Hotel is located in the old quarter of Hanoi, 10 min walk to Food Street and 5 min to the lake. The staff was very friendly. We could check in late and leave our luggage there after check out. Perfectly situated for our bus connection in the Old Quarter. The complimentary coffee/tea and biscuits were a nice surprise. There is also a nice massage studio nearby.

We arrived at night and we had some problems when locating the hotel. There is only a door on the street and then a corridor leads inside to the reception.

The staff was great; especially Huyen (Yen) with whom I already telephoned from Australia to verify the twin room. She also organized the shuttle bus to Halong Bay and warned us of the change in pick up location. The complimentary coffee/tea and Marie biscuits were a nice touch. The room was reasonably quiet considering there was a nightclub nearby. Good location with most attractions within walking distance.

A discount for lengthier stays would be a bonus.

Perfect location Kind staff, everyday cleaning was pretty good We really enjoyed our stay in general

Rooms don’t have great ventilation so it’s very humid and there’s a bit of mold Shower water gets cold very fast Can be a bit noisy because walls are super thin

Very comfortable bed and nice duvet. The aircon worked well and the room was spacious and cleaned everyday with replacement towels daily. Great location right in the centre of the old quarter.

The hot water ran out after 2 mins in the shower. The WIFI was some of the worst we have encountered over 11 months of travel.

- Location super central just 4 mins walking from the lake and 6 mins walking from beer street. - friendliness of the staff working at the reception. We left our bags and they took care of it for half a day even though we had checked out from the hotel few days before. - Bathroom is spacious with shower separate. - Lift to get to the rooms (not common in old quarter).

- pillows are too thin

The position is great and central, so that really helps to get everywhere. The staff was quite helpful, I was looking for a specific food and they even took me to the nearest place!

I didn't expect the room to not have windows looking outside. To be honest, it's a problem of many Hanoi hotels, and if you don't expect it it's quite a shock.