Nice friendly stuff which prepared room for us earlier and upgraded it for free. Reception personnel speaks English. Great location, close to all popular points of interest and super cheap. Also fast strong internet connection.

A little bit old furniture, several broken unnecessary things. Really good place for economy stay in the city center. As for me It's important to keep in mind that for this price you should expect basic service: clean room and polite service. All of these are present here. Also it seems that the hotel is still recovering from the COVID isolation.

Everything was clean and comfortable. Size and facilities of room were value for money. ALL of the staff were extremely kind and friendly, if anything, it’s the staff that ensures that we would be booking the same hotel the next time we visit. Breakfast is okay though if they could move or extend the time to avail, that would be great.

Soundproofing could be better, it’s usually quiet but you could hear people in the hall and you’d definitely know when the adjoining room is filling up their bathtub lol. Mosquitoes were mysteriously present from time to time so always keep your doors and windows closed.

Considering how hard it is to find a legitimately good hotel in Ho Chi Minh City (that at least matched the listings), A&A Toronto was exceptional. We stayed in a twin bed room that was sufficiently big, had a fridge, comfy beds and AC, good water pressure and a bath tub. We had unlimited pho and good coffee for breakfast, the receptionist and guard were very friendly, and the location was very very good. It was within walking distance to major spots in HCM. Definitely recommended.

The housekeeping staff could be a little friendlier.

The hotel is comfortable and conveniently located close to markets and in the heart of the action. Walking distance to all main attractions. Room is basic but has everything you need. For breakfast you do need to walk up one flight of stairs it is basic but caters to all cultures cereal, bread with condiments, eggs (boiled and fried) pho noodles and rice. Would stay again

No tea bags, just instant coffee and iced tea sachets. Though these are easily purchased from local convenience stores.

The hotel is 15 mins walking more or less from the center, my room was very big and enough room for my suitcase. It seemed clean enough but maybe it need a bit of refurbishing. The breakfast in the morning was good but not many options to choose from being a buffet breakfast. Staff was fantastic especially when I asked reccomendations to where to go to eat, they gave a me a voucher for a very close place that then i realised whas a reccomended michelin restaurant, Best Pho I had in Vietnam.

The beds are very hard (but like most places in Vietnam) The area is quite noisy.

The condition of the room that I stayed was better than I thought. It is way cleaner and nicer than the photos on the travel websites. Despite of staying there only one night, I truly enjoyed my time there. Staffs are so friendly and generous. Tbh, I booked this hotel due to the cancelled flight so I moved here from another hotel for only one night so I wouldn't have been in trouble between gap times till the new flight. I was like I should've booked this one since the first day once I arrived. The staffs would warmly welcome you no matter where you come from. The breakfast is really amazing and they provide you traditional noodle, fried rice, toast and decent coffee. By the time I checked out, the staff eagerly accepted my request to keep my luggage at the reception between the check-out time and the flight time because I wished to lurk around the city for one last time before I leave. He was so nice and I regret for not having a chance to ask his name. Another staff is Nhung, I suppose, whose duty is mostly on evening. She treats every guest with pleasant gesture and smile, and always tried her best to support the customer requests. I wish to say thanks to every staffs including house-keeping staffs and catering staffs at the hotel for their greatest hospitality. I truly recommend this hotel for those who travel to Saigon for the first time based on the facts about its location (Ben Thanh Market and Saigon Square is nearby for 5-10 mins walk) and most importantly, the friendliness of staffs.

Ideal location close to markets, tourist attractions and restaurants. Clean and comfortable rooms.

Lift quite slow and check out process slow as they search the room before you leave

location very good and staff friendly, excellent breakfast

condition of the bathroom was not perfect and elevator very slow (were on floor 6)

You can't beat the location for Ben Thanh markets. It's just around the block from there. Our room was a family room and we had a window. The room was very clean and had a kettle so we could make a hot drink. They supplied one satchel of coffee per person and one bottle of drinking water per person. Lucky we packed some chocolate powered and tea bags from home. We were told the two water was ok for hot drinks if you boiled it so that it what we did. The shower was very good. Lots of pressure and easy to adjust temperature although we mostly had colder showers because we needed to cool down. Air con worked ok but took a while to get down to temperature. At night we had to adjust it as we tried to find it could get too cold. Breakfast was great. Very simple selection and some as buffet style. Cereal and UHT milk, Fried eggs, boiled eggs if you asked, sliced white bread and slicked Viet rolls, pho ( the stock base varied from day to day),tea and coffee ( we find the coffee too strong for breakfast so we put about 1/3 coffee then top it up with tea as the tea is so weak is like using hot water. We used the UHT milk for hot drinks rather than the sweet condensed milk also available. Many people made iced Viet coffee for breakfast and there was a bucket of ice for this. There was water and an orange drink that no oranges have been harmed in the making of it. It better to have the water. We enjoyed the breakfast and had great conversation with many of the other guests while here. There is a travel agent next door and we found the prices were ok so we booked with them. They organised us being picked up in our hotel foyer so that made travel super easy. The walk to the back packing area takes about 15 minutes but you need to cross a few roads. Load the Grab app and that makes it easy when you don't want to walk. Toronto hotel lists as a pickup point.

The hotel met our expectations for the price and location. It's not 4 Star but if you expect that then you need to pay more and choose a different place. We like staying where Vietnamese tourists stay and meeting other travellers. You don't tend to do that in 5 star hotels. So really nothing negative. The beds are firm but comfortable some may see that as negative but we don't.

Close to everything that you need. The next street is already Ben Tanh Market. Staff is reliable, will accommodate your requests if it is possible, does not hesitate to help, friendly, professional, they will recommend good restaurants, they will search the store you need to buy things from. Front desk is great, housekeeping staff is doing their job well, security guard/watch men are doing extra mile for the guests. We liked everything especially the kindness of the staff.

Very minimal that there was a leak on the sink. Housekeeping staff referred it right away to the hotel's plumber and they checked it.