I loved how charming and quaint the hotel was from the moment i checked in til i checked out the staff was absolutely accommodating and so friendly! Joy was exceptional with her service and hospitality. She sat down and gave the best recommendations around the city from food, clothing and things to do! I had a spa treatment everyday i was there and i loved all of Sang’s team! They were all so professional and had very strong hands! The pool was a hot spot cause of how hot it was but still so nice and relaxing. The night market is a quick 8 minute walk from the hotel and has such good shopping, entertainment and food! I will be back! Thanks for an amazing stay.

The only thing that bothered me was the walls were kinda thin and if people see talking in the hallway it was really loud at night when you were trying to sleep.

Our host Hoa Fo - lovely lady who welcomed us when we arrived and checked us in. She also was an amazing host for the rest of our time at the hotel, very friendly, professional and helpful. We loved the hotel, the pool was the best on our trip, and the breakfast buffet was incredible. We had adjoining rooms with our daughter, and that was perfect. Great location, and happy hour was also a nice treat. Drinks by the pool relaxing. It was a great sanctuary in a very touristy town, and we would highly recommend staying here. They organized our coconut boat tour, and suggested a delicious place to eat dinner. Loved it!

Exceptional staff. Nothing was too much trouble.Outstanding service at all times. Joy was indeed a joy. Very knowledgeable and professional. Checked on us everyday. Could not ask for more. Large well furnished rooms with powerful shower. Great swimming pool. So relaxing. Great massages at the Spa. Perfect location, 10 minutes walk to the centre or 20k dong by electric taxi.

Just one problem which the hotel has no control over. It's such a shame. The noise from the rooster, geese, and dog next door disturbed our sleep!! If you can tolerate this, I would highly recommend it.

The hotel was wonderful. Clean facilities in and out, from the restaurant to the pool, to the room. Staff was very helpful with great attitudes. Ms. Kamy, the hotel concierge and point of contact through the Booking.Com was such a great help during check-in with any small details needed like to remind us of free bike rental, the times of complimentary breakfast, or her and other guests recommendations of places to eat, drink, and tailors. For us being in our early 30s, the location was good.. very walkable to the markets and the main nightlife area. Couple of very good coffee spots within 2-3 min walk as well.

Fantastic property close to ancient town but not too close. Very clean and the staff were excellent. Our room was exceptionally great value and being on the top floor with a balcony overlooking the pool was nice. This place is truly beautiful and I would happily stay here again. The included breakfast was great and the place was so clean with the staff attentive to every need.

Nothing, the place, the staff and the location were excellent

The property was in excellent condition. Everything was impeccably clean and the hotel itself was gorgeous and so aesthetically pleasing. Our room was wonderful, the cleanest, most comfortable property we’ve stayed at during our entire two month long trip. The staff were amazing, especially Joy who took wonderful care of us our entire trip and made us feel at home. When we come back to Hoi An, we will stay here again 1000%.

We liked everything. Nothing disappointed us.

from the moment you arrive to the hotel - you are transported to another world. You are greeted by client liaison - Joy, who truly lives up to her name. She explains everything in detail, your bags are then taken to your room and you are left to explore the wonders of HoiAn, while returning to the luxury of your hotel every time. We had interconnecting family room, which was FABULOUS. Wi-Fi was excellent, so I was able to do my work as well. Location great - we could easily walk to the old town. Also just a short "grab" trip away from AnnBang beach. Breakfast was great, pool very large, atmosphere great, every time we passed by reception area - we were greeted like VIP's. Also laundry was very fast and efficient. We will only stay in this hotel when in HoiAn. Thank you once again Joy and all your team!

everything was perfect.

Really good rooms, pool and breakfast was good. Overall staff were very nice.

30% extra put on services for tet, we where told that this was standard in Hoi An, which wasn't true, most restaurants in the town didn't charge anything, some did charge 15% extra, no where as high as 30%, this is for a hotel where food/drinks/laundry are already double most other places in town. Not hotels fault, but town now too busy, better staying near the beach.

The staff were very friendly and helpful. The deluxe room was large and the bed was extremely comfortable. The bathroom and the amenities were fantastic. A lot of attention to detail made our stay a truly enjoyable one. The swimming pool was clean and well maintained. Morning breakfast was a smorgasbord of very tasty food. 15 minute walk to old town

Everything. Just arriving at the hotel was wonderful it had a special charm about it. We were greeted by staff and given a nice welcome drink. Staff very friendly. Joy the manager went above and beyond to welcome us. We were just wishing we had booked to stay there a little longer. Thank you for everything. Hope to see you all again soon

There wasn't anything not to like