Good rooms, friendly staff, nice pool and well kept garden, bicycles free to use and of good quality.

This hotel seems to be very popular for organised travel groups to stay the night. When these groups aren’t there, the hotel is very quiet and a good place to relax. However when these groups show up, they cause quite some disturbances in the common areas. Complaints to staff did not have any impact. We had this twice during our 4 night stay, think about groups of men communicating by shouting in the hallways at 5am, kids running down the halls throughout the night and ringing doors all over. We had to leave the outside/ pool area twice since there were groups of 20+ kids eating, shouting in the pool while their parents or hotel staff did not do anything.

We have just spent 8 nights here and absolutely loved it.It was modern and clean and had the most amazing pool,which we used a lot! What makes this place though is the staff.From the front desk/reception staff through to the dining room/bar staff(especially Trang)nothing was ever too much trouble and they were just all so lovely and friendly and wanted to help you.

If I had to pick one thing I didn’t like it was that they could improve the sound proofing of the rooms a bit.

Perfect, peaceful location for three weeks in Hoi An. By a quiet branch of the river, enclosed by trees, totally away from the noise of Hoi An Old town, yet only 25 minute lovely walk along the river. All the staff were friendly and helpful; they could not have been nicer and that goes for staff on front desk, Trung in the dining room and outdoor bar and housekeeping staff.

At first, they didn’t have towels out by the pool by 0800 when the pool was officially open, but that was corrected within a few days. Towels inside the rooms were a little old and sometimes raggedy BUT ok considering price of hotel.

We absolutely loved our stay at shining riverside. It was our favourite place to stay throughout our whole trip. It was a little out of town, which we actually enjoyed. We loved jumping on a free rental bike and biking into the main part of town. It a really easy route when you’ve done it once. Being out of of the main centre made it really peaceful and quiet and felt like a resort. The pool area was amazing! And we loved to be able come back mid day for a cool off when it got too hot and then get ready to go again when it cooled down a bit. The room we had was huge compared to the others we stayed in which made it easy to open our suitcases and spread out a bit. The room was beautiful and clean and had a balcony looking over the pool. Free breakfast is a major bonus so we could just stroll downstairs, fuel up and then plan the day. The staff were amazing and really helpful! Bina at reception was incredibly helpful and felt left a friend, she would message me on WhatsApp advising me on things to do for the day, booking taxis, and checking how we slept. Was very cute! :) We used the gym, it was a bit basic… but we really didn’t have the energy or motivation to commit in the heat and after our big days so not a biggy. We loved our stay here and would recommend it to anyone that wants a little oasis. ☀️🇻🇳

Beautiful hotel with a pool and view on the river. The staff is amazingly friendly, breakfast is great and the rooms also in a great condition. We even extended our stay here as we liked it so much!

The only minor point is that the rooms are poorly soundproof and you can hear people talking on the hallway. So if you’re very sensitive to noise ask for a room at the end of one hallway rather than right in the middle. Also, it is advisable to rent a scooter when staying in the hotel if you don’t always want to go to the city by taxi.

the staff were so friendly. the pool was lovely and the location was great. We were close to lots of great restaurants and a short drive from old town. the room was clean and comfortable and we had an amazing view.

it was a shame that a lot of the facilities were closed. the price was in line with other hotels that had a gym and restaurant/bar open. it would have been great to be able to get lunch or drinks at the hotel. breakfast as the same every day and did get a little boring. we also didn’t enjoy the coffee :(

This was the best hotel I've stayed in Vietnam. The staff were absolutely lovely, they helped us organise trips, asked us how our day was every time we walked by and were just overall an absolute pleasure. The rooms were beautiful and the views were so nice looking over paddy fields and the river. The grounds of the hotel were very well kept and the pool very clean. The hotel is about a 15 minute walk or so to the town centre but taxis are cheap and the hotel offers free bikes that we used to cycle all along the river and also cycled 15 minutes to the bamboo boats. Cocktails were delicious and I am not the biggest fan of Vietnamese coffee but i had one in this hotel and it was absolutely delicious!

Nothing.

We loved our stay at Shinning riverside, the staff were extremely accommodating and friendly, always eager to help. The room was spacious, very clean and with a lovely view (and we were kindly upgraded for free!). We enjoyed the bikes, often biking to an bang beach which was a lovely ride through the rice fields and on cycle lanes (about 20mins). The breakfast was nice but nothing mind blowing. The pool was very big, although we didn’t use it too much as there was lots of children at the time we were there. The location is really great, some of the best restaurants in hoi an are a minutes walk away - the restaurants further into old town don’t have great reviews. Finally the walk into town isn’t too bad, takes about 20minutes along the river, but you can get a £2 grab or taxi fairly easily. We would 100% return to shinning riverside if we come back to hoi an which is an amazing location to visit.

Very nice hotel, a lot of facilities, the rooms are very nice and clean. We liked the bikes very much, because even though the hotel was a bit far from the town center we took the bikes everyday. Very good price-quality balance

There were some gekos in the hotel but they were innocent. I guess it's normal in this area

Breakfast was excellent, there were a couple of minor issues with our room and these were attended to immediately- we couldn’t fault the wonderful staff who were so friendly and obliging. The pool was very refreshing with very comfortable poolside furniture. The location was approx 2klm from the old town and an easy bike ride or cheap taxi ride.

Nothing - except that we were there for the four day Reunification Weekend, a very popular time for the Vietnamese to have family holidays (who could deny these lovely people this time with their families) however what had been started off as a quiet peaceful poolside area became overrun with excited children, and social media addicted parents who did little to control some of the behaviour of the older children in the pool and the dining room. Note to self - we will happily return to this hotel but make sure we don’t choose any long weekends.