The room was very clean, and the bed was comfortable. I found the front desk staff friendly. We were in town for the Bengals-Raiders game and ran into a number of Raiders fans staying at the same hotel. We only really used to hotel to sleep and refresh. So, I don't have many more details to add about this place or their services.

The only slightly negative thing I would say would be that the parking garage is a little cramped and dirty. We managed to get a spot on the first level, but there's not a lot of room to open your doors if you park next to someone.

The room and staff were very good we were on the 4th floor abd the ice machine didn't work but it was easy enough to go up a floor to get ice. We stayed here because our son bought my husband and I tickets to see Luke Combs at paycor stadium one hour before the concert we found out that STUBHUB SOLD OUR TICKETS OUT FROM UNDER US THEY SAID THEY HAD 100% GUARANTEE AND WOULD REPLACE OUR TICKETS WITH BETTER OR COMPORABLE TICKETS THEY GOT TICKETS FROM TICKETMASTER AND THEY WERE 23 DOLLAR STANDING ROOM ONLY MY HUSBAND AND I ARE IN OUR 60's I HAVE ARTHRITIS IN MY BACKCABD KNEES THE CONCERT DOORS OPENED AT 5 LUKE COMBS WASNT COMING ON TILL 9 WE TRIED TO EXPLAIN TO THEM THAT WE COUKD NOT STAND FOR THAT LONG AND THEY WERE NOT A PROPER REPLACEMENT, STUBHUB KEPT US ON HOLD FOR 2 HOURS AND REFUSED TO LET US SPEAK WITH MANAGEMENT. THEY REFUSED TO REIMBURSE OUR SON THE DIFFERENCE IN THE ORICE OF TICKETS YHEY WERE ALSO ADVERTISEING THAT THEY STILL HAD SEATED TICKETS AVAILABLE, WILL NEVER PURCHASE TICKETS THRU STUBHUB OR TICKETMASTER.

The Front Desk staff was RIDICULOUSLY NICE. Seriously sweet and helpful, very patient as we were checking in with a toddler. Later in the day, our key stopped working and they were already waiting with a new one, must have been paying attention to the In/Out dashboard. The room was absolutely spotless and very comfortable, there were plenty of pillows and towels. Five minutes from the Museum Center, through some charming neighborhoods makes this perfect if you need a clean, comfy place to crash after a day of adventuring.

The pool is not ADA friendly. At least one ladder should be wider, with broader steps and a higher handrail. People with mobility issues like pools, too! ;) This is easily remedied, I'd guess no one ever mentioned it before since it's an outdoor pool. Either the room has a tilt or the shower door does. It wouldn't stay closed. (My grandaughter said it was a water fairy.)

Although the exterior and common areas are very dated, my room was clean and comfortable. FYI: Parking area is situated at the ground floor just to the side of the main front entrance. It is covered by the superstructure of the building but the sides are open to the outside. I noticed a old guy on a bench with a uniform that seemed to be a security guard keeping an eye on the parked vehicles.

Location is definitely in an unattractive area on the edge of downtown.

It's near union terminal, ten minutes by walking. there are several metro bus stops at the gate of Quality Inn. you can wait at the gate of the hotel and get on the bus go to downtown. It will take four stops to arrive spring square downtown. they well prepared breakfast and you have so many choices in breakfast.

residents have to pay 100 dollar deposit which will be refunded when checkout properly

The location was close to where we were going and plenty to do. The price was amazing for our location. I would have expected the cost to be several hundred dollars more. The best bang for the buck hotel we could have found and I'm glad we did.

The lack of Restaurants. Granted we only did dinner and a breakfast. We liked our breakfast choice, but dinner locations were few and far between, especially in the value price range.

The mattress was very comfortable!

The location sucked! All of our blankets and sheet had tons of burn holes in them. The hallways were beyond creepy and stark. We were waiting for two little girls on bicycles to appear. There was mold in the bathroom, the drop ceiling in there made it very difficult for us to shower. There was paint drips everywhere!!! Under the sink on the wall was full of watermark stains and missing wall chunks.

Breakfast was wonderful! The room was great too! And the location to GABP was great! Loved being able to take the back way into the stadium and right to our parking garage!! Couldn’t have been any more convenient!!

The bathroom needs to be a little bigger with a little more counter space and a few more hooks to hang towels and clothes on. The bathtub was a little slippery so some “tread” on the tub floor would have been much better and a few shelves to put toiletries on.

Everything was great except for the parking. The room was clean and very nice. We were on the 8th floor. The hotel was full but it was quiet. The breakfast was good, the waffles were great. Overall, a 4.5 out of 5.

The parking was confusing. It was confusing and we had to circle the block several times to get back to the property to figure out there was an upper and lower to the parking. That was the only minus. Oh, and the location was in a weird spot.

Staff was friendly, breakfast was good. Rooms were clean. Beds were comfortable.

Missing stopper for bath tub, parking in structure was limited, made worse by bad parking by other guests