We simply cannot fault the staff or accommodation 10/10. super hotel in a very quite and secure location a stone’s throw from the historic square and other attractions. we had a super large room that was spotless with a king bed and crisp white linen. staff went out of their way throughout our stay to ensure we had everything we needed. thank you for the use of the phone to sort out our flat tyre x

nothing it was all perfect

Vinny at front desk very pleasant and helpful. Nice outdoor areas to walk dogs. Room seemed clean, nice lighting in the bathroom. Heat worked well and kept room comfortable.

Place has seen better days, getting a little run down. Heating/air conditioner cover fell off in the middle of the night, curtains partially torn down, just looks a little shabby. Breakfast items ran out rather quickly.

Breakfast was good

The area to buy a soda or snacks was very empty. Almost non existence. The soft serve was out of service. Either fill the snack room up and the cold case or shut it done. It looks very hap hazard. A case of water sliced open sitting on a shelf.

The staff were so friendly and accomadating. We arrived an hour early but were able to check in. Our friends had also booked a room there so the staff was able to put us close together. The room was clean. There was some toilitries in the room but had to ask for some. It might have been an oversight on their part. Breakfast was good however, no scrambled eggs, only boiled. The waffle station was also not available but had hot sausage, biscuits & gravy, toast, yogurt, oatmeal, etc. We will be going to Carthage on a regular basis next year and this hotel will be the one we choose.

Breakfast was good . Room was comfortable & clean

Toilet was very low to the floor . I have mobility issues so it was hard for me to use the toilet

The location was quiet, great staff, clean hotel and the pool was very warm and nice

Nothing was wrong with the hotel....met all my expectations

The room was exactly as pictured/described . Staff was very helpful /professional . Breakfast was good . Room was comfortable & clean

It was a bit outdated - could use a little sprucing up .

We stay there every spring for a mini vacation. We were a little disappointed that the pool and gift shop were both closed. Just wish that would have be disclosed when I booked a week before.

What?! This place was the Ritz for that price. Was a sweet surprise. I got this room by accident. I meant to stay in Joplin 15 minutes away.

The pool was fantastic.

Told breakfast was until 10 we went was 9. Next day not much left at 8.15. Room cards hardly ever worked !!!