Great staff, perfect location for the Shakespeare theatre (across the road) and easy access to the rest of Stratford, plenty of parking. Good breakfast. Large room and huge well appointed bathroom.

The hotel decor/carpets were a little tired. We were warned not to sit on one of the sofas in the bar as it was 'broken'. Why had it not been removed if it was broken? In the otherwise magnificent bathroom, the shower door seal was hanging off and there was black mould in the cubicle. I am always disappointed to see this as a small dose of 'Cillit Bang black' or 'Grotbuster' left on the mould for 5 minutes will remove it.

Staff were very helpful and supportive. Great location with parking in Stratford. Breakfast was good. They arranged flowers, chocolates and a card for my wifes special birthday

This is the second time we have stayed, but the beds must uncomfortable and hard. The hotel did supply an extra duvet which helped. However, a small supply of memory foam toppers for those needing a softer bed would be very welcome. I think a must for such a good quality hotel. We stayed in the hotel for our special birthday dinner which was very poor indeed. The vegetables were alive and kicking..not edible, potato was tasteless and my meal was lukewarm. This really spelt our celebrate. On a plus note the manager was very helpful and sorted out the bill accordingly. Another positive was that the atmosphere was very relaxed and welcoming. .

Located opposite the RSC Theatre in the heart of the town with it's own private car park. Plenty of places close by to explore on foot. So park up and forget about the car for a couple of days. There are many excellent eateries close by catering for all budgets. We stayed in the Cedar Room which was large and nicely decorated. Complimentary tea, coffee, water, biscuits, nibbles, fruit etc. The bed was very comfortable and the room was quiet. The bathroom was very spacious, with both a bath and double shower cubicle. The toiletries were very nice and lots of them. We didn't run out, which is the case at many hotels we have stayed at! Breakfast was cooked to order and was of a high quality. All of the staff were attentive, polite and approachable.

Paying for parking when staying at the hotel.

Car parking easy and we could leave the car there after checkout while we went to the theatre. Staff very friendly and helpful. Breakfast delicious and full of variety. Accomodation warm and comfortable Location amazing for access to theatre , restaurants and town centre

Public areas for sitting a little on the cool side for a cold December day. They were getting ready for Xmas so were moving the sofas to another room so we had to move. Not a big issue as our room was warm and comfy and the orice we laid reflected that ‘between seasons’ time. Advantage was hotel very quiet . Tea and coffee making stuff hidden in a cupboard so we had to hunt it down and then move it to the desk!

Superb location. Friendly welcome. Nice room. Excellent breakfast Good tea & coffee + in room Excellent full English breakfast

A little "frayed" round the edges TV remote missing Curtains coming off rail. Bulb over make up mirror not working Appalling pillows "Inexperienced" staff at breakfast continually walking past and ignoring build up of used crockery.. No teaspoon with cups on table as usual. No explanation of breakfast "process". I went for a wander and found the cereals/ juice/ toast. Vegetarian breakfast disappointing with potato/ vegetable croquettes rather than decent sausages.

Location, quality of bed linen, bathroom size and toiletries.

Whilst the cooked breakfast was done to perfection, there wasn’t a fish choice. I’m fond of a kipper or smoked haddock, which is perfect if you don’t want a heavy start to the day. Also, on leaving, we were asked if we wanted to pay an optional service charge. It surprised us. Apart from breakfast we didn’t eat or drink in the hotel. We said no; our preference is to thank, and tip, specific housekeeping and/or serving staff who look after us. Other guests may welcome knowing this question will be asked.

Our bedroom was very comfortable with a big bathroom. There was a bath as well as a separate shower and plenty of shelf space. We had an evening meal at the hotel which was excellent. The Arden is very convenient, just opposite the theatre and very close to the town centre. All the staff were friendly and helpful. We would definitely come here again.

Our very big bathtub unfortunately didn't have a shower to rinse my hair so I had to get out and go in the separate shower. Breakfast was good but not extensive. A few other bread rolls would have been nice, not just toast (made ourselves) or croissants.

Quaint, pretty Hotel right opposite the RSC so a great location for everything Stratford upon Avon has to offer

Our first room (Cherry) had a plumbing problem with the shower which meant the bathroom floor got flooded, so we were moved very swiftly to another room. Second room ( Holly) was vast with a superb size bed. Large double shower with a huge stand alone bath. One of the shower tap heads was missing and the safe did not work, the carpet was also worn on the step up to the room which gave a slightly negative first impression. I just think the housekeeper needs to check each room as there would appear to be small problems that require attention in each.

The hotel was lovely, the room was nice and the bathroom was beautiful. The hotel was also perfectly situated just off the high street and surrounded by all the pubs, restaurants and shops you could need. The hotel was also very clean!

Breakfast was so-so. Some of the male staff were a bit off-putting, one in particular when bringing drinks to our room kept trying to bring them into the room even though I made it clear I would take them in myself as my partner was in bed. He still tried to come in though and peered his head all the way around the door to look at her and made her feel very uncomfortable.

I often stay here and was delighted that I was allocated the room I first stayed in several years ago with my husband who died last year. Happy memories. I had a view of the Swan theatre and the river. The bed is very comfortable. There was an issue with the shower over the bath but I was assured it would be put right. There are biscuits, apples, popcorn, hot chocolate, real coffee and various teas on the hospitality tray. Breakfast is excellent with a buffet offering French fruit including melon, and fresh pineapple, mixed seeds and flaked almonds as well as the usual cereal and dried fruit

The shower head was at a weird high angle. I had newly washed hair and didn’t want to get it wet so attempted to lower the shower. It came out if the holder I was unable to refit it properly..