On the fifth floor with a view over the caravan park to the breakwater and along the big beach and out to sea. Morning sun but the blockout curtains did their job. Very good patio to relax on. The apartment was comfy, with good kitchen, good dining area and lounge. Separate bedroom and 2-way bathroom. Bed was a little hard but OK. Security access to carpark with plenty of parking. Access at night was via key card so building pretty secure. Good location. Easy walk down into main shop and theatre area. Building had morning coffee cafe, plenty more within 2 minutes. We would stay here again.

The room was amazing - The bed was so comfortable and we really enjoyed the large kitchen area with very modern and quality appliances. The servicing of the room was a great bonus and very efficient without interruption. Also we happened to be their the day they unvieled the beautiful new fountain in the lobby! Beautiful addition and pleased to hear the stones in the fountain were historic being from the site of where the building stands.

Maybe a screen to open on the main balcony doors - When dryer is on or when it is raining the windows seem to fog up and cause a little moisture but its wasnt a big drama.

Great location, everything was within walking distance, a short walk up the hill to town beach, or a stroll down the road and you would pass numerous dining locations. Lots to do for all ages, the coastal walk is nearby, town beach and town beach park, with its cafe, playground and skatepark cater to all ages, a short stroll and you will find the glasshouse, a little bit further and you will come across the majestic cinema and funland arcade. If you make it all the way to the end of clarence street its only a nice stroll back along town green park back to the hotel and there are plenty of shops and restaurants to stop at along the way

Excellent size apartment for a family of four. Clean, private, couldn’t hear neighbouring rooms at all, really comfy, well equiped with great beds, kitchen with what you need on a holiday, full sized fridge, bathrooms with shampoo, conditioner and hand wash, lovely lounge and smart tv. Heated pool and spa awesome and clean beach towels provided. Location perfect and close to everything. Also getting in and out of the complex by front door and garage was easy.

When using kitchen tap it made a loud noise. Cistern on toilet in the main bathroom was slow to fill up. Both these points not bad at all and didn’t impact our stay negatively, just feedback for ongoing maintenance.

it was very clean - the rooms were well appointed and the cafe downstairs was very very good. Close to everything you need, nice view.

the TV's were dated, no smart TV available. Also: I was locked out of my room accidentally in the middle of the night (without my phone) and there was no way to contact anyone for assistance as my phone was in the room as well. I had to wait in the lobby for someone to pass through who would ring the night staff for me to get me back in my room - which was 5 hours later. Is there any way you would be able to have a phone available at reception to ring someone?

Clean rooms with adequate provisions. Great location close to centre of town Easy access to our room with friendly internet and phone communication prior to our stay. We liked the bedroom being separate to the living area, rather than just being a small hotel room

Reception closed early. We had to leave at 7.00 am, before Reception opened, so didn’t meet any staff. Garage door wasn’t closed when we arrived, so little security for public access to the building via the lifts. Bright security lighting from nearby buildings meant that our apartment on the 3rd floor at Macquarie Waters was never completely dark during the night.

The rooms were comfortable and big enough, the lounge room sofa was comfy and the kitchen had everything required for our stay eventhough it was small.

The sea view from level-2 was good, but it was hindered by the tall trees near the coast. I had requested for ocean view during the booking so a higher level would have been much better for me. The kitchen was smelling when we reached, my wife had to reclean it again. Also, the exhaust fans in the bathrooms were not working and thus all the moist air and smell would travel to the rooms, which could garner mould later-on if not catered in time.

Beautiful, clean, air-conditioned spacious apartment with modern facilities, a washing machine & dryer, a swimming pool, dishwasher & onsite restaurant. The staff provided a travel cot & high chair for my toddler, however the cot didn't come with much of a mattress so we had to use blankets to create more padding. On our last night, there was a dreadful screeching noise from the plumbing which disrupted our sleep. Convenient location, close to shops, amenities & the beach. All in all, a wonderful stay.

The dreadful screeching noise from the plumbing. Lack of proper mattress in the travel cot.

Great location within walking distance to cafes, restaurants, beaches and coastal walk. We booked a 1 Bedroom Apartment with a Spa Bath and Water Views which was very spacious and comfortable and included all the amenities. We also really enjoyed the rooftop hot tub! Staff very friendly and knowledgeable giving us recommendations on where to eat, etc etc. Highly recommend this hotel!

Everything was great however please consider upgrading the shower heads with a shower rail so you can adjust the level for us shorter people (so hair doesn't get wet every time).

Loved the location, the fact it was a smaller, boutique style hotel, the rooms were lovely and spacious and clean, the pool and spa were easily accessible and weren’t ever too busy to use. Staff went out of their way to make us feel at home. The cafe adjoining the hotel provided an excellent breakfast every morning and the takeaway Thai was also exceptional.

Wished we could have stayed longer!!