The room was clean and equipped for 3 people with 3 sets of cutleries, plates, etc. Bed is comfortable and a king-size bed certainly helps. Coffee pods and tea sachets were available upon request. We had an expresso machine which was leaking and it was changed after two requests. The pool is large and good enough for a swim but water was very cold - perhaps due to the weather. Gym was not large but well equipped. A special mention to Rebecca who was very professional and informative.

Some confusion about visitor parking. We were initially told that it was 3 hours per entry and later told by another staff that it was actually only two hours. No big deal. If you have visitors who may stay longer and have Westfield membership, you could park at the shopping mall opposite which is free for 4 hours for members.

Clean ok. Apart from the dirty pillow, bed sheet and stains on bed head, stinky Hotwater pot, all other things were ok clean However the staffs were very helpful and friendly, they changed my bedsheet right away when there were black marks all over my bed sheet and pillows.

1) The dirty pillow, bed sheet and stains on bed head, stinky Hot water pot, forks and knifes 2) I requested for a quite room. It was ok for my first staying 3 nights, peaceful and quiet. Then I extended that for 2 more night with nightmare. The next door was jumping and slamming cupboard door and making so much noise anytime. 3pm, 5pm, 8pm, 10pm, 1am 3am, 5am . I have not been resting for the last couple of days.

Location excellent. Stayed here because of early admission following day to Macquarie hospital as we live a fair drive away, we wanted to be close by. Room was clean, very well equipped and spacious. Swimming pool and spa fabulous though water could have been slightly warmer in pool. Bathroom lovely in our room.

The noise outside of building /drilling which began at night and reoccurred the next day. We were warned on checkin so too late to change our plans, to be fair the property apparently didn’t know about night drilling until that day. Luckily the night work didn’t last all night! Also the king bed, while extremely comfortable, took up almost all of the bedroom space. Which meant only room for a bed lamp and table on one side and one of the couple had to crawl across the bed to get in or out. I’d prefer a queen bed and have a little more space.

Our suite was very spacious with plenty of cupboard space, along with generous amenities such as a large fridge, microwave, washing machine, etc. The traffic noise outside was hardly noticeable, thanks to the solid sliding doors. The bathroom had ample space, and it also had several large mirror-covered cabinets. Hotel staff were friendly and helpful. The location was excellent; just a short walk from the shopping centre and metro line. This hotel will be the only place we'll stay whenever we travel to Sydney.

The only negative thing I would say is that the TV in the bedroom didn't have the same features as the one in the lounge room (chromecast, Netflix, etc.). This is very minor, though, and in absolutely no way does it detract from my overall rating of the hotel.

The room was larger than I thought it would be. The facilities were better than I thought they would be. I didn't expect a laundry, dishwasher and full size fridge, pool or gym. The lobby and the Kevin Murphy toiletries smelt so nice. The staff were so friendly and so professional.

I noticed an unpleasant sweet musty smell when I entered the room and it turned out to be coming from the aircon. I turned it off and opened the window. The different floor levels in the room, the way the carpet ramped down from the tiles was a bit odd and detracted from the otherwise quality feel to the room.

Very clean & comfy, all we could need in the kitchen and laundry. Lots of storage in kitchen, bathroom and wardrobe. Easy access to shopping centre across the road and public transport. Indoor pool and spa.

Parking was sometimes a little short of spaces. Bed location was super close to the fridge which was noisy. Wish I had been told about the construction next door as quite noisy. Swimming pool tiled steps are extremely slippery and dangerous.

The location of hotel and proximity to shopping Mall and metro station was great. Room facility was as mentioned on the website. Quite rooms

On the first night we had a issue with cleanliness of bed sheets and its change, which was disappointing.We were provided new bed sheets but nobody was available to get them changed.Although the day after we received an apology letter and some gifts, but we did not expect to face such a situation in a 5* property with good previous reviews. very bad bad impression. In overall more careful supervision of housekeeping might be required. The size of bathroom and shower cabin was small.

For our purposes, the location is ideal. Close to family and across the street from Macquarie Center shopping. Road access is excellent and the suburban train station is a short (uphill) walk. Also loved the shower.

This was a busy period (Christmas and New Year). When returning in the evenings parking was often very difficult if not impossible. Some properties at which we stayed on this five-week trip offered specific parking (at a charge). This could and should avoid over-crowded garage with nowhere for guests to park. Marwan did say that night staff would always find a space to park but we never tested that premise. Instead, on particularly busy evenings, we had family pick us up and bring us back at the end of the evening. Kind of defeats the object of having a rental car.

The facility is 5 star and well above the norm, however if I may say anything, it would be that there is no character in the rooms nor the surroundings. So.... I'm not sure that I'd stay again as my ideal surroundings for a place to stay is somewhere that has trees and gardens. The North Ryde meriton apartments are very ordinary in character. All painted white inside and out... No plants or featured walls. I found this stay to be very sterile indeed. Upon this I also thought 20 dollars a day for parking underneath in the meriton was a lil rich as well. For guests that stay more than 3 or 4 days, I believe there should be a reduced fee.

Nothing really. I found everything to be well above average and in excellent condition.

Kitchen, laundry,decor,room layout,complimentary water. Location of Meriton was great. Tall young man who looked after our check in was extremely welcoming and helpful. Started our stay on a positive note.

Very minor-some long black hairs on floor of bathroom upon arrival. When we were checking out reception staff not very interested. Didn't ask us how our stay was. I actually said we were very happy with our stay at the Meriton and the male staff person just said "oh that's good". As I left he did say "have a good day" Just different to staff person at check in.