Refund of deposit was too slow

Location and cleanness. The beds were comfortable, and the view was lovely. But the best thing was the staff that solved our problem and moved us to a room matching our reservation.

Because of an air-con issue, they changed our room and put us in another room with a different bed configuration from our reservation. The fantastic staff moved us to a room matching our reservation, but this situation was a bit disappointing. Also, having a coffee machine in the room would be nice.

The staff was kind and helpful. The apartment felt spacious despite being small. The furniture was of good quality and relatively stylish. Paid parking was available, or you could park in the street over the weekend, free of charge (Friday afternoon to Sunday night). The location is great if you're planning to spend time around the valley. The building is secure, and the room has a small but nice balcony.

I have no complaints. If I stayed in Brisbane again, pending my location requirements, I would certainly consider booking here again. I would recommend this hotel to my friends and family.

Have stayed before this and would stay again. I think it's great value for money. Considering it's quite expensive around Brisbane. What you get here was well worth it. Close to most things. Minimal but has everything you need.

My only real critique is that the bathroom tap is a little close to the back of the sink. It's not a deal breaker but maybe something to look into. The pressure in the shower is a little weak too, but it out wayed in it's Temp. Could really get a good steam going. Other that those two things I can't complain.

I came for a work trip and stayed a couple of nights. Location was good as it was close to Royal Brisbane and Womens Hospital (15 min walking distance). Otherwise proximity to restaurants etc was not that convenient. Place was clean, much larger than expected, with a decent balcony and good aircon as well as ceiling fans.

Staff at front desk when picking up keys was not friendly. It also was not made clear in the booking that the property is split in 2 and we are in a different building to reception- not a huge deal but would be helpful to know this prior to booking.

Spacious apartment. Lots of storage. Very clean. Loads of bright natural light. Full kitchen. Washer and dryer. I could slide on the floors in my socks which I loved and the mattress made for a heavenly sleep. Booked one night and kept extending for about 4 nights because I didn't want to leave!

Complimentary shower supplies ran out after one use and had to ask cleaners for 3 little bottles of conditioner, shampoo, soap and body scrub. They were happy to provide these though

Great location, very comfy and spacious apartment. Beautiful view from the rooftop and adequate seating options up there! Very clean and tidy rooms.

The only issue we had was we had 2 cars and paid for 1 to be undercover as there was only 1 left, the other was on the street across from the hotel. We weren't informed clearly that between 4-6pm weekdays is a 'No Park Zone' and we were fined $309 and had to park a block away. Made for a very upsetting, expensive weekend!! This wasn't the rule last time we visited we could stay there the whole weekend.

The location was great with a fantastic view over the RNA showgrounds. The rooms were spacious and included all the necessary facilities to be self sufficient. There was also a great selection of streaming services available on the TV.

It was somewhat awkward to find a park to check in, but I realised there was 10 minute parking available in the driveway for this purpose. Access to the driveway was awkward unless you were coming from a specific direction. But after check in we were able to navigate this much easier.

I recently stayed at this apartment and had a fantastic experience. The location is perfect—close to everything you need, whether it's shops, restaurants, or public transport. The staff were incredibly friendly and helpful, making the check-in process smooth and ensuring I had everything I needed throughout my stay. The apartment was clean. For the price, it was excellent value for money. I would highly recommend it especially if you have hospital appointments !

nothing really

We have stayed in the ‘Pavilion’ before and this time in the ‘Governor’. Both are excellently presented and very well priced if you can grab a mid week deal. Damian on reception was really helpful with a slightly earlier check in. Much appreciated. The one bedroom apartment was spacious with a well appointed kitchen. A balcony was great and there was also a laundry.

Having been informed we needed to only park in a particular numbered parking space allocated to us only, we went out for the day & came back to find someone had taken our space. We had to park in another space but put an apology in a note on our windscreen. Nothing against the apartment, just the guest.