A new clean property designed for corporate stays with small rooms. The room had everything we needed. A separate laundry is available on each floor. We enjoyed the pool on the second floor.

There are no lifts to higher floors if you have heavy bags. There is no information about Townsville, restaurants or shopping malls in the area. We walked to the information centre to learn about The Strand on the waterfront. At check in we were pleasantly surprised to learn our breakfast was included, however, we were asked to pay for extras ie avocado, bacon, juice and coffee. When we ordered. The second morning there was no charge for anything. Staff are new and still learning the ropes it seems.

The breakfast was absolutely beautiful. Great variety to choose from and included in stay. This was the highlight of our stay. Price of breakfast was very great too if you did upgrade. Cooking facilities if needed. The lovely big shower head. No under 18s

The bed/ pillows and dunnas were on a budget and not very comfortable. Room and bathroom was a little small. Noisy with lots of doors slamming and people walking past room. Had to keep blind closed for privacy which made the room bit drab. Pool area could have some more shade or umbrellas for the pool chairs.

The location is really good, the setting is private and we had a comfortable night's sleep. The breakfast which is included in the rate is very good and the setting is ideal. Staff very friendly and the check-in and out was all done smoothly. We liked it so much that we stayed a second time on our return drive back to Cairns.

There are no lifts, so we had to drag our suitcases up two flights of stairs, not that easy when you get to 71 years of age. The only other thing we did not like is that they put a bond hold on my credit card for both our stays, about $120 each time for safe keeping in case we damaged the room, which we did not. It has almost been three weeks now and the bond is still being held in their system?

Close to CBD, friendly staff, room tidy

Breakfast left a bit lacking, very limited options "included" Car park limited space (which was advertised which was also know) but some days easy to park others not a chance Room good but no coffee table etc, eating in room not really suitable (especially given kitchen facilities) and would say so many cupboards that just don't get used, could provide bench or space for suitcase etc.

Very clean, large shower with great water pressure. Excellent location with good parking but limited secure parking. First in, first served. No lift for those with mobility issues but not too taxing on your knees! Hot breakfast included and coffee was good at Levanti. Gym was very accessible on ground floor.

Didn't realise double beds were a thing still. Bill small for 2 but ideal for one person. Will remember to look properly next time!

The location was wonderful & the included breakfast was great. The room was small but we didn’t need anything bigger & the pool & pool area were gorgeous.

Parking in the car park was impossible, there were never any parks. One of the reasons I booked was because parking was included but then didn’t have any.

The location was great, walking distance to Supercars, Country Bank Stadium, the City and the Bayview Bar & Bistro. Free breakfast at Lavanti's, free laundry, 24 hour reception, luggage storage, and a late check out for a fee. The staff were very friendly and helpful.

I didn't like that there was no lift up to our room floor, just stairs. My mate carried my suitcase up to our room. It's not wheelchair friendly.

Excellent location easy walk to Flinders St. all restaurants close by: Room small but cosy and modern: 1/2 kitchen -fridge- excellent storage-balcony and excellent breakfast in restaurant included: rooftop pool with excellent seating/sunbeds.

Nothing about property , little noisy sometimes when guests return at night

The reception staff were very friendly and helpful. There are no lifts but if this is an issue, the staff are happy to help. Our room was not large BUT very comfortable and the layout was excellent. Very clean. The rooftop pool looked great, sadly, we had no time to use it. The cafe downstairs offers a very comprehensive and COMPLIMENTARY breakfast with real coffee....what a bonus.

Location, a short walk to town, and a great pub next door. Cleanliness. Tasty breakfast, perfect eggs, and vibrant service. Staff were exceptionally helpful and friendly, in particular Friday morning 9th admin was a star 🌟she helped us up with our luggage and organised us perfectly. Thanks

No bed lights, the room lights are too bright for reading in bed.