Location: not far from the city and close to a highway. Staff: pleasant and friendly. Size of the room: The room is quite large in comparison to similar accommodations. Parking is available under the roof and anywhere else that is convenient and available.

This was my second stay at this motel. The first time, I booked with my friend's name and we were given a better room. However, this time, when I booked with my own name (asian), I was assigned a slightly dated room and the Aircon was quite loud. Overall, my experience was not bad at all. I had stayed in a better room before, so I was able to make a comparison. Despite that, I still enjoyed my stay as this room had everything I needed. The only suggestion I have is that the room could use a fresh coat of paint, as the current one is peeling. Additionally, the water pressure was a bit low, which was a minor inconvenience. or maybe I got discounted from being a Genius Level 3 membership and they gave me an older room because I paid less, which makes sense to me.

Stayed for Valentines weekend. CBD and range of restaurants only a few minutes away. Rooms are nicely insulated from noise, beds were very comfortable, and sheets & linen smelled amazing compared to other hotels (a very nice ambience to start Valentines weekend). Was raining during my stay, so I didn't try the pool, but it looked very nice with pool slides for kids. Checking out, I left my ear buds in the room UNDER the bed, and thankfully, staff found them during general room cleaning and made them available for me to pick them up. I've stayed in other hotels before where there's dust and small food debris under the bed. So it's shows Billabong Lodge are very conscientious with keeping their rooms & facilities clean.

Not to give a rave review just because staff were very nice & and accommodating, but to highlight how much I really did enjoy my stay there, it would be fair to list one or two things for full disparity The top chiller compartment in the room bar fridge is small and keeps drinks very cold, but things like ice cream will eventually melt, so plan accordingly. There's no power outlet next to the bed, so if you need to use a laptop for work or charge your phone, make sure to bring a small extension cord. But for price, location and overall cleanliness & polite staff, will recommend 100%

It's all you need for a quick stay over on your trip. Staff are amazing and so welcoming. Has wifi. Beds. Hot showers with hair n body wash n hygiene kits, Kettle, toaster microwave, tea coffee sugar, extra linen and lovely warm minx blankets. Air conditioning is great. A lovely little swimming pool if you have time to cool off. Felt very safe... solo mum with 2 girls 12 & 11. Secure. Parking in front of our door. No scary people lol

For the price of one night... there isn't anything NEGATIVE to say. Overall very happy with our stay over.

The staff are lovely. The room was great and I felt alone although I was by myself. The bed is extremely comfortable. They give a lot of milk coffee and tea which i really like as I like coffee etc. It is a quiet place to stay and has great options for air con fan or fresh air. I like fresh air and the lovers at the back allow for fresh air flow. It is central and close to my appointments

I find parking tight but that is just me and my dislike of parking at the best of times.

comfy bed, good room facilities, excellent internet connection, friendly staff, good parking, price not too expensive, hot shower, a feeling of security, all rooms ground level access, solid brick walls meant no neighboring rooms noises at all, parking spaces all with metal roofs keeping cars cool.

No breakfast or meal services available, courtyard noises penetrated room, some faults with lavatory seat and tap on the bathroom sink, room paint a bit 'tired', shower recess without any grab rails or shower curtain

Jess was absolutely wonderful and nothing was too much trouble for her. She is a credit to the company and absolute pleasure to deal with. Our units were really comfortable and extremely clean, but there were some issues with a disability side of it. 

Being a wheelchair bound person I need to always book an accessible room. unfortunately my room was a little difficult to navigate. There are no power points behind the bed around the side for my equipment. And the bathroom is so small I had to do a five point turn to get out of it. all the power points were up high which made it very difficult to turn on and off. a few other issues but not a true wheelchair accessible room.

The beds were very good. The pool was amazing. Staff were available and oversaw operations. The staff were very firendly and accomodating to needs.

A few items missing in the room but were available upon request. Power points and handles etc could have been cleaner.

Excellent location. Room was reasonable size and ground level. Comfortable.

Police arrived about 11pm to next door unit and kept their lights flashing outside our room till after midnight! Lots of indistinct conversations happening which continued till after police left and then other vehicles left. No direct reflection n the Motel but didn't allow for a very restful night.

Me and 2 friends stayed here for a month and absolutely loved it, couldn’t recommended Jess and Billabong enough, the most accommodating and lovely owner she goes above and beyond to make everyone’s stay as best as it can be, good location an easy bus into town a short walk away and car spaces, a big fridge and kitchenette as well as the comfiest beds! This place was a home away from home for us Thankyou Jess x

The room was large and comfortable. The staff were friendly and helpful. I was able to use the laundry facilities and you pay at the reception. I was able to use my card. The designated smoking area was undercover and outside area was breezy and cool. The pool looked inviting.

The roadworks were annoying but not the motel's fault.