The location as it was right on the shopping strip. Also it was well stocked with coffee pods etc, plus lots of crockery which meant we could have other people join us for dinner. The bbq and the large outdoor table setting was a great plus also. It was much larger than we expected and having two bathrooms even though only one bedroom was available was handy also.

We didn’t get much information about how to check in and about parking until after we had checked out and that was through booking.com. A woman did meet us and show us the room but we were still confused about how to access the parking. It wasn’t clear that the key code to access the parking was the same as your room. A large apartment is hard to keep clean. We spilt water on the balcony, with no mops available, the dirt turned into a fine layer of mud. Not pleasant. If there had been a mop and bucket available I would have happily mopped the balcony down.

Location. Location. Full Netflix. Staff friendliness and helpfulness.

Carmel at Sorrento advertise online as luxury and ultra luxury. But they aren’t. It is spacious self contained in a great location. The cleaning was poor; floor needed mopping prior to arrival, bathroom average cleanliness, and the couch was disgusting with so many stains. I was informed nothing had been done for 5 years and management were looking at the issue.

A large, well equipped apartment in a great location. Comfortable bed. Secure parking.

It was unfortunate that each night our sleep was disturbed by loud laughter, talking and shouting apparently coming from a property next door. Maybe it was mostly effecting us in apartment 2 and maybe the apartment above us. The noise continued each night past midnight. Of course this is probably beyond what the Carmens can manage. A pity.

Brilliant location, super comfy beds and great responsive management with any concerns. Loved the coffee vouchers too! My older teenage children loved it as they could walk to everything they wanted to.

It’s just a couple of doors down from a bar that turns into a nightclub at 11pm and the noise carries into the bedroom. The first night was a bit of a shock but we got used to it. At least it finished at 1am. Also the couch looked great, but wasn’t that comfy.

The finishes, televisions, BBQ and mostly the position was outstanding.

Given that 6 people were staying in the room, an additional couch would make it much more comfortable. Also, it would be much better if there were more than 6 of each plate. You are constantly washing dishes or eating dinner off a side plate.

Spacious and all facilities provided ie washing machine,dishwasher, induction hob,, cooker, microwave etc Separate laundry area Location excellent Very quiet not disturbed by other apartments Large balcony with outside kitchen Very comfy bed!

Liked it all!

The location and apartment itself were great.

The only negative was a bad, sewage type smell upon entering the undercover parking. It was extremely unpleasant. Unfortunately our balcony was above this area.

The location is excellent. Very quiet complex. Kitchen well equipped. Unit 5 was a 2 bedroom unit with 1 room locked off thus we had 2 bathrooms which was a bonus and abundance of room in the living area/kitchen. Balcony good size too.

Lack cushions on furniture, a bit quirky in it decor re wall paper but overall very comfortable.

excellent location, great facilities in the apartment, very clean and well presented, definitely would like to stay here again.

there was someone drunk knocking on our door and a few others, shouting out loud to be let in, it went on for at least half an hour then he started kicking the door. a real shame

Stayed here for Christmas! We had two of the ground floor apartments, they were absolutely perfect. Ideal location with the beach and town on your door step. The apartments were spotless and very well equipped. We had everything we needed. Picturs did not do the general living spaces justice. The living area is much bigger than it looks online!

Nothj b