It s great location, self check in is very easy and smooth, entrance to building and rooms are card controlled, rooms are well designed, everything is very clean, beds and linen are super comfortable.

Heating was working non stop, even though we lowered temperature at the panel, so it was 28-29 degrees, we realized 3rd day that wall panels have thermostats at the bottom, which must be lowered manualy. Also, as we got late check in approved, our cards stopped working at 10.30am so we had to ask maintenance ladies to open our room to take stuff.

there is a self check in computer near the entrance, i didn't understand how to print card key and called help-desk - they answered immediately and helped. we ordered parking place (20 meters from Hotel) and everything was clear and worked good. the room was good , clean and plesant. refrigerator is small. for the family it was great to stay one night (not for long familly stay because of small cooking facilities)

there 2 bathrooms and separated WC. i didn't like shower water saving system - you press the bottom and water flows for 20 sec, so you have to press again every time, but - you have 4 shower spots at the place (:)

The hotel has a perfect location just 5-10 minutes walking distance from the city center. The room is spacious enough with a kitchenette area, including a Nespresso coffee machine, dishwasher and all other kitchen staff what you need. Despite the contactless check-in, the hotel staff and customer service is brilliant they always available and responsing pretty quickly within 10-15 minutes. We booked a parking slot for our stay and however there was a system error so we could not park there for the first night they suggested a nearby garage which was just 10 min by walk from the hotel. The hotel's garage is also good, it is underground and closed so your car will be in safe hands.

Shower can be separated more with e.g. a slide door from the rest of the bathroom to avoid water splits all around the bathroom, but it's fine as the bathroom is also spacious enough.

A spacious, well-furnished room overlooking a charming atrium where breakfast is served if the weather is nice. The breakfast was very tasty, there was a wide range of options for all tastes and dietary habits. Communication with the accommodation was excellent, I got quick and comprehensive answers to all my questions. Before arrival, we were given detailed information regarding both self-check-in and entering the parking lot, and everything went smoothly.

We have no complaints. But I would suggest that you equip the rooms with water heaters, so that you can make a cup of tea or coffee before going to bed or in the morning (when you are already or still in your pajamas :)). It's not a huge investment, but it would certainly improve the overall experience.

The best thing is the view to the backyard, although it would be better if there were two chairs on the balcony. The location is great.

The only major issue was the strong sewer smell from the bathroom, even with the door closed. The smell made it hard for me to sleep. In the morning, I woke up early to a strong smell of coffee (I like coffee) despite the closed doors and windows, which were quite strange. The lack of a fridge is a problem.

Breakfast in the attached cafe was delicious. There were 4 shower heads in two separate bathrooms, which was amazing for getting our family through the showers quickly. The room was large and spacious enough to have games going on.

The thermostat was locked so we couldn't turn down the heat. It would have been helpful to receive the garage and checkin information all at the same time, I felt that the information was scattered due to the delay of receiving it through the Booking.com website.

We had a small apartment with a kitchen corner. It was nicely clean and welcoming. City center in walking distance. Perfect for our family. The check-out is quite early but the cafe staff allowed us to keep the parking space 1 extra hour to have a small walk in the city before we continued our journey. The parking place is in the nearby buildings basement and it felt secure.

When it is your 1st time with the self check-in machine then it is rather complicated. You need a code for check-in that do not exist on your Booking page but is sent by e-mail just after your booking. As we booked several months before then that e-mail was long lost but the helpline was able to help out. We also had a parking place booked - there you need to know that parking is in a different building with a different address and the address is written on the email.

Modern room, spacious and clean. The location was very good. The bed was comfortable, the bed linen was impecable. In the morning we had a pleasant breakfast at the restaurant on the ground floor and the food was delicious, the personal was nice. We had a mild problem with the check-in but they had 24h assistance and they resolved it quickly. Plus they let us check-in earlier without additional costs.

Great location close to center, super clean and super equiped appartement. It is with online check in and we had few issues with entering the building. But we called support desk and got immediate assistance. Also we booked additionally a parking place that was located next door in underground garage. Breakfast was super great!! We got a lot of different tasty things and great cheese cake

Good location, close to the city centre - grocery store Spar is close by. Very easy to check in via the machine outside, this is our second stay in Blackhome and we're certainly coming back again. We've had a fully equipped kitchen, which was great... The apartment was super clean, which made it a super pleasant stay and we decide to book an extra night to what was planned.

One small thing in our apartment, loads of windows, but the blackout curtain didn't go wall to wall and our coffee machine didn't work.