Breakfast, dinner, location

Spa… and arrangements there. I actually felt rather unsafe: altough I have been wearing swim suit in the sauna multiple times in different spas, this was the first time I was approached by several men (different occasions) that I should take the swim suit off. One of them even said that he (and his wife) can make me feel very uncomfortable. As the guidance from the hotel, is in fact, request to take the swim suit off, I feel that there is very limited possibilities to do anything different. How can any hotel require people being naked in the sauna?!

Really great hotel, very close to both the town and the City Xpress ski lift and bus stop for access to other lifts/resorts. The staff were excellent, really couldn’t have been more helpful. The restaurant staff were particularly good. Half board was a great choice, good breakfast selection and really nice dinners - actually surpassed expectations. Spa is a fab extra feature and not very busy. We had an issue with our room but we were moved to a new one easily and the staff were really good about it. Highly recommend.

The staff were incredibly friendly and helpful, the room was lovely. We really liked how they brought the traditional Austrian wood carvings from throughout the hotel into the modern rooms by printing these patterns onto the headboard. We also loved the spa facilities, the Aroma sauna was so soothing and the upstairs area to relax too. Breakfast was good with a great selection of very tasty fruit.

The ham and cheese at breakfast could have been cooled a little better. A fridge in the room would have been handy. Body moisturiser in the room would have also been great.

The staff really went above and beyond, they were all so helpful and friendly especially Florian, Monika and Laura. The accommodation was very clean and the rooms comfortable having just been refurbished. Breakfast was good and the outdoor pool and spa area were excellent. Location was perfect and the parking was great. My wife and I had a great time and will be back soon. The hotel is very well situated for the beautiful town of Zell am See and surrounding area.

There was no air conditioning and the rooms was warm... the hotel immediately provided a fan and it cooled the room down nicely, no problem. I requested a small fridge and that was already in the room ahead of check in!

Stayed half board with a group of 10 skiing for the week everyone was very happy with the hotel and location. The spa was great and welcome after skiing all day. The staff very friendly especially Janoe (hope I spelled that right!) and the bar man. walking distance to the ski lifts, half board wasn’t too expensive and tasty food, hotel organised it so we all sat together without asking. we defo want to return next year!

enjoyed everything

The location was wonderful, the staff were so helpful, the room was spacious clean and was very relaxing , I loved the balcony with views to the mountain. The Half board was of a high quality, the breakfast was lavish (the scrambled eggs were just the best!!) and Dinner was prepared and served to a much higher standard and quality than I had expected Bravo!! We will return in the winter, the staff explained further modernisation is taking place so I am very excited to return. A lovely Hotel!

very little, a full length mirror would be a very welcome addition .

The staff were very helpful and accommodating especially when we had a couple of issues with the room and it was nice to come back to a freshly made bed every day. The facilities such as the pool and spa were fantastic after a big day and the buffet breakfast was delicious every morning. The location was really good and close to the train station and the mountain views from the room were really nice as well.

The shower was quite small in the budget doppelzimmer for my partner who is quite tall and broad. This is a personal preference but would have been nicer to have a shower screen rather than a shower curtain but not the end of the world.

Hello. The staff at the reception are great, smiling, helpful and always gave us advice and help. Especially Mr. David, who even spoke Czech, helped us with everything, from information on how and where to travel to various requirements. What we liked most about the hotel was the wellness and outdoor heated pool. The food was excellent, we just have a small complaint about the French onion, we didn't like it, but that's our opinion. The choice of three main dishes, the cold buffet and the desserts were great. I was most interested in the fish with cabbage in white wine, it was excellent. The cleaning lady came to clean every day. And the location of the hotel is in the middle of the town, a short distance from the lake, shops and restaurants. The downside was that you park in public garages for 16 euros a day, but it's a short walk from the hotel.

Lovely rooms, and beautiful location! All the staff were super helpful and made for a wonderful stay. Rooms were good and recently refurbished, great breakfast. The hotel is also part of the summer card offer, providing discounts on activities and free public transport!

It was unusually warm during our stay, and air con in the rooms would have been nice. But the hotel did provide us with a fan which was greatly appreciated!

Location was great, albeit quite loud because so central. Pool was lovely and spa was also great. Staff very helpful. The hiking above Zell was fantastic.

Our apartment wasn’t one of the recently renovated rooms, and it was a bit dated although it was fine. Curtains were thin and the bathroom could do with updating. That said the hotel rooms that have recently been renovated looked much better.