We have been travelling Europe for 3 weeks and this was the most comfortable bed we have had the whole time! My husband and I had a fantastic sleep and didn’t want to get up in the morning it was so lush and comfy. The room size was really decent and we could very easily access all our luggage with plenty of space. The shower was also massive which was lovely. The room was super clean and very well presented. The check in process and parking was incredibly easy and the staff were helpful. The staff also booked us a table at the Grüner Baum restaurant where we had the most delicious meal for the last night of our holiday.

The air conditioner was dripping in our room onto the floor the entire time so we had to continuously put toilet paper down on the floor to soak up the puddle. This would be easily resolved with some routine maintenance. It didn’t bother us too much but worth noting.

Excellent hotel at the heart of the town, with private parking (but at extra cost). Comfortable spacious rooms. Reception staff friendly and helpful.

Breakfast staff rude and inept. Overall expensive. This has nothing to do with the hotel, but the town of Zell am See has sadly lost its charm and should rather be avoided. The streets and lakeside promenades are overrun by Middle Eastern tourists, so you no longer feel like in a picturesque Austrian village. On the other hand, too many drunk Western tourists making noise at night, especially during Mittwochfest nights.

The check-in was seemless, the staff could not have been more helpful and the room was large for with a verey large shower. The breakfast had made to order eggs and omelets along with an abundance of other items. The location was perfect, being just around the corner from the center of this charming city. There were countless restaurants within two blocks. Everything about this hotel was perfect.

There were absolutely no negaives about this hotel. I highy recomment it.

Really nice hotel, especially loved the complementary glas bottle of water every day on my room and the breakfast was absolutely great. Also the location is great, close to the lake, shops and everything else you need. And last but not least, excellent restaurant and food

Unfortunately it was very loud each morning with beer and other things being delivered, so woke up every morning at 7am but nevertheless great place to stay

Apparently recently renovated, the hotel has comfortable rooms with nice bathrooms and balconies. Everything is very clean, the staff is friendly, and the breakfast is excellent. I recommend anyone traveling by car to use the garage located within the hotel.

The hotel is located near the lake, surrounded by charming streets full of shops and restaurants. And that's great, unless you're bothered by the early morning noise of delivery vehicles and garbage trucks.

The one bed room studio was spacious. Has a sitting area, small pantry and balcony The room has extra pillows that can be used The location is excellent and central

The hotel did not have AC or Elevator (at least in the building we stayed at, no elevator). The hotel staff were kind to provide a fan and they help us carry our bags to the 2nd floor The pillows were not comfortable The check out policy at 10 am is not good. The could extend us only to 11 am The room is a bit pricy and no breakfast was included

Location was excellent, room was very comfortable, staff were very friendly.

The noise from the nightclub was awful. Couldn't sleep. It's such a shame because the hotel was lovely. It would stop me recommending the hotel.

Johanna at the front desk was very helpful and we appreciated her help very much in preparing our parcel for sending to Canada.

Everything was super fine. This is the third time I have stayed at the Gruner Baum while vacationing and everything has always been super!

The hotel's central location and delicious breakfast made for a wonderful stay. The staff's exceptional service, including a complimentary upgrade to a suite with a bath, exceeded our expectations.

The location was great. About one block from the edge of the lake, which turned out to be a blessing since there was a large festival that ran most of the night for people staying closer to the water. Our place was very quiet. Breakfast were excellent with large selection and front desk staff was great. They had rental bikes right there which was convenient. Rooms were good size and comfortable with all the amenities you need.

Getting to the hotel was a challenge. The GPS could not get us there because of roadblocks. The address on the bookings.com confirmation was not the address you needed for your GPS.Parking was OK outside of the garage but the spaces in the garage were very narrow.