The hotel is impeccably clean and well designed. Everything in the hotel feels brand new and thoughtfully chosen. The complementary breakfast was exceptional, offering vegan and vegetarian options, a quinoa black been wrap, along with the standard eggs, potatoes and bacon. Plus it is within walking distance to the terminal. I would go out of my way to stay here again and would call this hotel first for any layovers.

Not a thing, except that I wish there was another close to downtown Toronto.

Sadly I did not have breakfast as it ended at 9:30 am and I woke up late as I had checked in at 2am. Plus I was only staying at the hotel as I was connecting onto another flight so I only stayed one night for some sleep.

I had no complaints other than I should have known that there was a free shuttle service even at 1:30am from the airport to the hotel. Instead I jumped into a taxi thinking the ride would be cheap as the hotel was so close, but then had to pay a $20.00 minimum fee for the taxi ride.

The breakfast was freshly prepared, super healthy choices were great and above all, delicious. A super start to the day! The staff throughout the hotel were exceptionally welcoming and friendly. Check in and check out run smoothly and swiftly. Distance to the airport was only a couple of minutes in the hotel shuttle. Most definitely a real winner in the hotel categories!

Waited 50 minutes in the cold waiting on the shuttle to the hotel. Next day it was running smoothly and was punctual.

Great room, had all thr amenities of home including a kitchenette equipped with dishes and cutlery. Beds were very comfortable, especially since I prefer a medium to firm bed. Bathroom was clean and well stocked. Really liked the fact it had a built-in light in the mirror. Location was right across from Pearson and included free shuttle to the airport that leaves every 30 mins. We also took advantage of their 24 hr pool, it was nice to relax before having an extra early day ahead of us, especially considering it was my first plane ride, my nerves desperately needed it!

I couldn't think of anything, but I would suggest arriving in the lobby early to secure a spot on the shuttle bus. It only holds 10 people, if there's a lineup you'll have to wait til the next half hour mark to be p/u.

Did not like: The breakfast quality was very poor to the point of not palatable at all. Eggs tasted like cardboard and all the sandwiches prepared for breakfast were First of all not visually pleasing second COLD. Oatmeal looked like dry mud stuck at the bottom of a well if you are not serving it hot and full for the whole duration of breakfast time you should remove the container. I can see everything being thrown away by staff as guests were mainly having toast & yogurt. Liked: Coffee machine very good Lavazza coffee and hot Smoothie and bagels were good.appreciated the fresh fruit thank you. Liked: friendly helpful staff, comfy beds and clean. Liked: Dinner in the resturant was very good food was served hot and good quality server very efficient.

Breakfast quality,also more choices for protein vegan would be great.thank you 😄

Last minute stay after flight cancellation. Close access to airport and shuttle service provided. Stayed in one bedroom King suite and size was good. Front desk staff arranged for later checkout due to 11pm check in time and flight delay.

No room service in this hotel, staff not willing to bring toothbrush to room (in PJs at the time). Breakfast set up a bit confusing as it is shared with adjoining hotel and staff were quick to berate people who accidentally used other buffet room (awkward to watch). Dedicated breakfast room small for number of people using it so overflow into bar area. Note price of room exceeds Air Canada reimbursement limit of $300/night so be willing to pay extra or find somewhere else.

It is close to the airport, and the room is spacious.

The breakfast was very basic, with no bacon offered. It would be better if it were more structured, resembling a traditional English breakfast. Communication through the booking platform was slow, taking two days to respond to my question about the shuttle bus, and even then, the information provided was unclear. This resulted in us having to take a taxi to Terminal 3, which is approximately 750 meters from the hotel. While the distance isn’t far, it was challenging to walk with two heavy bags.

Shuttle bus on the 1/2 hour from airport and back to airport. Free breakfast and coffee and a restaurant. Room is spacious with a desk and walk in shower. I have booked to stay again as I do like the convenience of having 2 queen beds and a pull out sofa and a fridge in room and option to make a quick oatmeal etc with the cooking space.

shuttle van was full so there could be times where people have to wait for one or catch an uber over there.

It’s right next to Terminal 3. I actually just walked across the road at the light in the morning to catch my flight. Bed was very comfy and shower etc were all great. I wasn’t bothered by any noise which was amazing. It was also very clean and staff were friendly and efficient.

Minor things. Confusion about how to get to Elements as it was my first time. Wandered around the Marriot then realized there was another section and bank of elevators too. I had an issue with the wifi and they said they’d send someone to help. No one ever arrived and in the meantime I managed to resolve the issue myself.

The property was clean and the rooms where large and well finished the gym and pool where very good to. Breakfast wasn’t fab if you’re looking for a fry.

On our last day the hotel took a double charge from our Monzo card by mistake. Which left us overdrawn and it ruined our last day with our daughter as we were not able to do anything. We are still waiting on the money to be refunded. The hotel offered us a glass of water 🙈 we will get a refund but it’s not the point it was a silly mistake that has ruined our last day