The front staff were awesome! Very friendly, very helpful. Unfortunately there is no breakfast provided, but there is always coffee and tea available at the front. And lots of smiles! The coupons for breakfast discount at Applebee's was greatly appreciated!

Towels are changed every 3 days, which I understand re: laundry restrictions. We were provided one facecloth which was to be used by 2 people for three days. Our room was cleaned every 3 days, which was not acceptable to me as the garbage, etc. can pile up in 3 days. We had a coffee pot in our room with 2 packs of coffee and that was replenished on the 3rd day. I feel a quick daily check would be preferable with garbage, etc. emptied and coffee/tea replenished and toilet paper replenished as needed.

We enjoyed the 3-floor small building that is economical to book. Customer service was very friendly and helpful; the area was very safe; the room was comfy, clean, warm, big, and had enough privacy to stay. The main entrance to the food area, like the coffee/tea machine is in in good condition and accurate for people like us who are arriving on cold days.

- The outdoor pool is closed for the season. - I hope that shortly there will be an indoor pool. - I am disappointed to be charged two times; One from Canary (online) that cost me $150, and another payment of $150 from the hotel. The $150 represents any further damage during my stay.

The staff were lovely, location was good. The maintenance folks were puttering about fixing things, cleaning staff was cheerful and helpful. It was good to see an establishment being cared for. The front desk ladies, Susan especially, were very nice, polite and seemed to genuinely like their jobs.

The veiw from our rooms, 204 and 206 wasn't great. My kids thought it was the border or a prison 😏. The rooms needed some work, but the sort of thing that's only really appearant if you spend the night or use the toilet/shower etc. It's been a rough few years, it's good to see businesses building up again.

The beds themselves were quite comfortable. Rooms were clean, and smelled fresh and clean. Liked the shampoo, conditioner and body wash in shower, very convenient and the size are good to have. The location is great. The pool area was nice. Parking should be included in the price of the room.

Could use new pillows and a small microwave would have been great. Also a towel rack in the bathroom would have been practical to dry our towels. And a small shelf over the toilet for more space. The coffee cups were poor quality especially in the lobby. Had coffee in the cup for less than 5 mins and the bottom of cup almost gave way.

Very clean, very quiet. Comfortable beds. The refrigerator was cold, unlike most mini fridges. The cleaning staff were excellent. I would definitely give it 5 stars with the understanding that I would never expect a Days Inn to have the elegance of a hotel like the Phoenix Park in DC but for what it is it was fantastic.

No lobby to speak of. Just a small room. Check in was chaotic, but that was probably due to the eclipse rush. As the hotel was in the middle of the block crossing the 4 lane street was fun. Attached to the hotel was a defunct car park , not the most attractive sight.

nice area

I asked you via email that we will be arriving earlier than expected if we can leave the luggage in the hotel till check in...you emailed back that yes we can leave the luggage...they had no place to leave luggage and did not allow us to leave it and we had to take our luggage with us till check in...going around to attractions with our luggage was a terrible experience...it was hot and we had to drag our luggage all over...,,i guess its booking.com fault that you promised us this advantage...so please refund our money cause we had a terrible experience with the luggage....

Upon arrival at Days Inn, we were told that our hotel was upgraded to Hilton hotel. We did not stay at Days Inn due to maintenance issues. The above review is for Hilton Niagara Falls. Hilton was beyond our expectations.

For 5 of us at Hilton NF, they gave us 2 queens beds, same as Days Inn. We had to ask for another bed. They brought a folding twin bed which was not as comfortable due to the springs inside the bed.

The location was excellent. Right in the middle of everything. Staff was very helpful. Room was clean and beds were very comfortable. There was a boxed breakfast. Tons of food places including severeal buffet options available.

The hot water in the tub would not turn off. There was a large collection of dust and lint in the heating unit. Parking was $25 Canadian. I understand parking fees if I am not staying there but if I am a paying guest I think it is unfair. This made the room a lot less reasonable.

Well we were upgraded and sent to Hilton hotel because they had some renovation going on and that was the best. Although i had to pay a little extra but i was worth it because of the hotel.

I think it was perfect location and room was good, however they did not provided room parking even though you are staying at Hilton. You have to pay additional USD 35 for one day parking which was allot.

Room was clean, comfortable bed and pillows. Property is accessible and walking distance to places & restaurants.

Our room was situated next to an entrance and stairwell - too noisy from all the guests that were accessing the property. Noisy guests were easily overheard even at early morning hours which made it difficult to rest or sleep well.