On the website when I was comparing prices, it said that $50 a day valet parking was available or you could self park with not price listed. Self-parking seemed it would be no charge. When we arrived we were told it was $40 a day. I might have selected a different hotel if I had known this. Why list prices of the rooms if you are not going to list additional parking charges. This makes it impossible to compare best value.

Breakfast not included in hotel price (would recommend nearby cafe L'Espresso Bar Mercurio). Mornings, the hotel offers free coffee and tea in the foyer (quality is good). Evenings they sometimes have wine tasting from local vintners. Proximity of good restaurants and public transit stations is a strength of this hotel. The hotel is situated in a good neighborhood.

The rooms are not large, and they could do with a little more closet space.

Location was just across from the Shoe Museum and down the street from Royal Ontario Museum and the Ceramics Museum. There was a subway stop in half a block making it easy to get around the city by mass transit. The hotel provided coffee, chilled fruit flavored water, and wine in the lobby. We went to a food market and bought a bunch of cheeses to try, and needed a picnic blanket. The hotel loaned us one! Very nice staff!

The bar was not great. It was noisy and the bartender ignored us. We decided to meet in the lobby instead.

Spacious rooms, clean, good location, pet friendly

Were told parking on site when we got there only valet at $45 per day. One man kindly refunded this for us. However, when the car was returned, petrol had been used and mileage up as well as passenger seat moved. Told it was being looked into but never given a final verdict. Also concerning valet not employed by hotel and a third party. We also requested extra cat litter brought up and got a passive aggressive note stating they expect us to clear up after our own cats. This is fine and what we were expecting to do, but could not do without the litter, hence the request for extra litter

- I enjoyed that the location was central enough to be a 20 min cab from downtown and Yorkdale mall equally. - The gym was small but had plenty of equipment and the 3x I went there was no more than 1 other person. - The restaurant/bar in the lobby was great! Good food options for breakfast/lunch/dinner. In the evenings there is live music some days, Saturdays a DJ spins 90s/2000s hits. Really fun time. - Wine happy hour/tasting every day from 5-6. Good opportunity to meet other guests.

- Although students were on break, I think, there is a university nearby and a college bar too. - Apparently not all rooms are of the same size even if they're the same classification. My friend was in the same type of room as me and said it was noticeably bigger than mine.

Beautiful boutique hotel, in lovely neighborhood. The room was very comfortable and spacious - the decor was particularly nice. All the staff were all very helpful. The complimentary coffees, hot chocolates and other treats in the lobby were a nice touch. Good location close to subway stop and short walk to plenty of restaurants and shopping. Would definitely stay again!

Nothing

I liked everything EXCEPT that you can hear the lift all night even if you are far away from it - not good for light sleepers (though luckily didn't affect my sleep). Location was fab and staff were very friendly

Kettle in the room

The bed was very comfortable and I liked that there was a yoga mat. Staff were friendly, especially the door man. The location is quite good.

I realize that you offer coffee in the lobby but it is not great and most hotels with that charge these room rates normally have a Nespresso machine in the room. There was a bare lightbulb in the entryway of my room but overall it was comfortable.

Location is excellent, staff very polite and helpful

Water runs out of shower on to bathroom floor and once when riding early (5 am) the pipes made a horrible “jackhammer” noise when I turned the shower on

Staff was super friendly and helpful and the room was very clean. Great location, a nice street and right next to a subway station (connecting station so you can get almost anywhere without changing trains). Hotel also offered morning coffee and tea in the lobby which was a nice bonus.

There wasn't much of a view from the room. Also the room was not completely soundproof. Nothing extreme but I could hear the doors next to me opening and closing. I didn't mind it, but something to consider if you're very noise sensitive.