It's a great place to stay close to the airport! The breakfast was excellent (was included into our rate), the room was huge and the beds were comfy. I also appreciate free transfer to and from the airport, I think they run every 30 minutes (saw a schedule on the reception desk) but you need to call the hotel so that they come and get you. At the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of YUL (at least it is for international flights, I'm not sure about domestic ones).

The only thing that I didn't like is that I was charged 40$ more than the rate I got on Booking.com (and it's not taxes, taxes were paid correctly). I was too tired after being on the road for 24 hours to find out why but it left an after taste 🤷

The service by housekeeping was excellent. A light was out and they repaired it immediately and brought a 4th pillow. Only 3 were in the room on arrival. The two shuttle drivers that we had were both exceptionally helpful and very friendly and professional.

the front desk staff were fairly dismissive. I was directed to the lifts for my room however Level 1 is actually the ground floor. No assistance with luggage from the front desk to our room. The room opened onto the car park and was an accessible room which we did not ask for.

The room and the bed was absolutely amazing and comfortable.

Most hotels I have ever stayed usually would offer complimentary tea or coffee in the lobby especially if you arrive late and the restaurant is closed. I also requested a wake up call for 430 AM since I had to take the shuttle at 5:15AM, but I never got that wake up call, so when I checked out at the desk I mentioned to the gentleman I didn't get my wake up call he said it wasn't until 730AM. MY question is if the gentleman put me down for the shuttle at 5:15 then why would I have a wake up for 730 AM? It would of been a disaster if I wouldn't of set my phone for 4:30 AM.

We were supposed to stay at the Garden Inn but the reception was packed with travelers whose flights had been canceled so the Manager offered to send us to the Double Tree which I assume is quite the upgrade from the Garden Inn so all rating actually applies to the Double Tree right by the airport. The Garden Inn may have gotten a different rating but the service, the staff, the pool... everything was fantastic at the Double Tree!

The breakfast and dinner choices were expensive.

We waited for almost an hour for the shuttle to come to the airport and some people had waited longer. Two other hotel shuttles had already made two trips by the time your shuttle arrived. Therefore we were really packed in and there was not enough room for everyone. Not sure why this happened.

Good value and excellent location. The restaurant service was very good. The dinner options looked great but execution was just ok. We requested a mobility friendly room and the front desk was very responsive and helpful. And their shuttle drivers were excellent - This was a stop over on our way to a cruise ship and the accommodation and location were just what we needed.

We had the continental breakfast…there was a good selection of breakfast items to choose from, including some hot items. The coffee was very good. The seating area was modern and clean.

The orange juice tasted watered down. The price of the continental breakfast was expensive at $19.99 and I think it should have been included in our stay. Also…the room was nice with comfortable beds, but the linens were very slippery. The bedding kept sliding off our beds.

I like the place, it is nice and clean.

They did not give breakfast and I had to pay for parking which was not supposed to be. And we faced discrimination because they assumed that our room was making noise which was not true. The front had to come twice upstairs to our room to reprimand us. We were not happy about that.

Free shuttle from Trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in the restaurant was a delight.

Not cheap, but reasonable value considering the free 24-hour airport shuttle and on-site amenities (e.g., bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant closed at 10:00 pm - it would be better if they could stay open for another hour or two.

Was clean and comfortable

I booked on booking.com and total was 147.47. But at the hotel I was charged 169.00. They said they had to change it from website to there hotel. Never had this happen . So very disappointed