Location is key. It’s right below the Punta Arenas City lookout. Our room was super clean and the blackout curtains worked wonderfully to allow us to rest (only 4-6 hours of dark during the summer!!). The restaurant is top notch as well. We went to another restaurant (La Marmita) on a different day and the food was nothing compared to the La Yegua Loca Restaurant.

Nothing

This is a quirky boutique hotel that is well placed a short walk from the centre of Punta Arenas. Our room had a huge bed (great) with a balcony that has a view over the town towards the sea. The restaurant is excellent and it also provides great views over the town. Our room was on the top level and there is an external electric operated platform to move the luggage from the ground floor to the room.

The breakfast options are freshly prepared, which can take some time. This wasn't a problem for us, but guests on a tighter schedule need to be aware so that they allow sufficient time and don't get frustrated.

This was a second stay in one week, on a return journey. My first review covered all things positive, and they were the same for this stay with different staff being just as helpful.

Some of the fixtures in the bathroom were a bit tired and need updating so they work efficiently eg shower head fixing properly to the post so it can work without being held and shower screen door handle loose. Not significant enough to make it spoil the overall stay but possibly would if paying top season prices. Also the views to the front are great but not to the back, so be mindful of that if it’s important to you. Would still recommend!

This hotel feels like a home from home, and its warm and cozy. It has unique and unusually designed rooms, which are very comfortable. It has an amazing restaurant with excellent food.

We had paid for a superior room with a panoramic view , which I had assumed would be of the sea. I was disappointed that actually our room was at the back of the hotel (called the hunters room) and the majority of the panorama was a footpath behind the hotel and of the town, you had to pull the net curtains otherwise you are on the same level as anyone who walks past you on the footpath who could look directly into your room. You could see the sea if you looked out of the right hand corner of the window. So I felt a little bit mis-sold, I would suggest that they describe this room as a partial sea view and advertise it at a slightly lower rate.

We have been welcomed by the very kind Valentina with a super tasty local limonade. Valentina has been very sweet and helpful. She organised our transit from airport to the hotel and our breakfast to-go. The facilities are exceptional, the atmosphere is warm, comfortable, sharing the legacy of the past. The room are super cosy with thematic decoration. It is lovely. In addition, we have enjoyed a very nice dinner in the restaurant where you can try delightful local food in a charming environnement. Thank you la Yegua loca for this incredible experience, your place is a must stop and your service is impressive!

Nothing

Lots to like! The creativeness, character and style of the decor throughout the hotel is done really well, the room I was in was very classy, spacious and comfortable. The bed was very/super comfortable, slept well. Views were of the whole town, as described, and very striking, even in the wet weather! The staff were great - in particular, René and Daniel (hope I got the names spelt right). Friendly, professional, very helpful and very thoughtful/preemptive. I’m not sure if all customer service is that good in Punta Arenas, but I was really impressed at how lovely they were. I missed breakfast - my fault with mixing up the times - but it sounded good from the menu, and if it was as good as the lunch and evening meal was in the restaurant then it would have been fantastic! The staff in the restaurant were very good and the food was some of the best I’ve ever eaten! EVER!

Not really ‘didn’t like’ but things to be aware of, depending on what you want from a hotel: no tv in the room (not the one I was in, it didn’t bother me but it may bother some people); no air conditioning - didn’t need it but it may bother some.

We loved our corner room that had a wonderful view overlooking the city. We also had a delicious breakfast down at the restaurant. We love the little boutique elements, such as the fun light fixtures, and all of the plants making it a very unique Hotel! We also loved the staff. They were super helpful and accommodating with helping us get laundry done and also with helping us figure out how to get to the airport when Google maps was saying a different address

Fabulous welcome on arrival , staff incredibly friendly and helpful . Our room was lovely and cosy , cold day and the room was beautifully warm . Fabulous restaurant with views . Quirky hotel , every room has it's own story. We loved it .

Not enough hanging space and no drawers , ok for travellers with just a weekend bag but we were traveling for several weeks and couldn't really unpack . But certainly didn't detract from our time here .

This is a unique hotel beautifully decorated with quirky antiques and furniture. Each room has a different theme and has exceptional views of the town. In addition to the friendly, helpful staff, the excellent restaurant served some delicious meals accompanied by excellent wines or cocktails. The hotel is within easy walking distance of the town centre. We wish we could have stayed longer.

The hotel does not have a lift but staff carried our luggage to our rooms and to the hotel itself.

Everything about this hotel is great. I love the unique and comfortable rooms. The knitted slippers in the room were such a nice touch. Coffee in the morning is wonderful and we really enjoyed the restaurant. The hotel is great in all regards but the staff really make it special. You can tell they are excited about the property and take great pride in the hotel and providing amazing hospitality. Can’t wait to visit again some day.

Nothing, everything was perfect.