This property is beautiful. The building feels. And is historical. It has been sensitively restored and the fact that it's small really makes it feel like you are staying in a grand dwelling from years ago The fact that there is a museum in the building which guests have free access to, is a massive added bonus The hotel is right in the centre of punto arenas right beside the central square, so it's really handy to everything The staff were really helpful and friendly The rooms are a little small, but they are well equipped, and I think it's just a factor of the maintenance of the original layout. This is definitely not a corporate standard chain hotel, which I love

There's nothing really I would negatively rate in the hotel, if you like a quirky, original building, this was it. And the price we paid was excellent

Perfect Hotel ! From the excellent architecture that captures the essence of the history of the place, to the decoration. Very confortável room, great bed and shower, heater worked very well. The location is strategic, walk distance to several places. Staff was very solicit and polite. Breakfast was delicious as well.

All was perfect!

The hotel was quite interesting. It's an gorgeous, older building (though it seems to have been remodeled and kept up well). In a nearby restaurant, we saw a painting of the hotel from an earlier time. The staff at the hotel were very helpful in pointing us to a shop that could help us with a phone problem. I wish we had stayed more than one night, as there were other things we would have done in the area (like see condors).

Everything was ok Clear numbers, hot water, nice interior and location They made pick up breakfast for is, because we left hotel early in the morning

We wanted to have a dinner but their restaurants kitchen was busy for more than 1 hour, we didn’t understand what does it mean and had to find restaurant not in the hotel

Beautiful building, large rooms. Staff very pleasant at all times, but felt " homey". I loved having a cocktail at the bar, and i walked everywhere for lunch / dinner / cruise check in. ( only not to national park) Theres a wonderful " patagonia hecho a mano" down the block. Not souvenirs but artisan wool products

A pleasant surprise to find we were staying in one of the nicest mansions in the town. Everything was very lovely from the staff to the room and breakfast. Would recommend it.

It was nice staying in one of the historic old "palaces" of Punta Arenas. It was comfortable and in the center of the town, making it easy to walk anywhere easily.

The rooms are somewhat small but that was expected at an older historic hotel.

A classy hotel with history - staff made everything all the more wonderful and recent renovations have been very well done. Shackletons bar is a must visit for a drink

Not much - our room had a very small window, that could have been advertised better

Character hotel in a great location. Shackleton Bar and Restaurant were lovely.

Lady at reception not very flexible, wouldn’t check to see if our room was ready for early ( 2 hour) check in. Left sitting in lobby.

The breakfast was phenomenal and available from very early in the morning, meaning it accommodated our travels well. We loved the interior design of the lobby as well as the rooms. The bar and restaurant were lively and the staff were lovely. Sitting having dinner, you are surrounded by grapevines in the Summer. It is very beautiful. We wish we could have stayed longer!