The hotel is conveniently located in the centre of Punta Arenas and has modern facilities, including 24-hour reception, a full bar and restaurant. Breakfast was awesome, with tons of fancy pastries and nice coffee, plus heaps of eggs, meats, cheeses, and fresh breads. The rooms are spacious and the beds are comfortable. Wi-fi is reliable, if not as fast as some locations in Chile that we stayed. We ate dinner in the restaurant since everything else was shut down for the holiday; the food was unexpectedly really quite delicious, the servers attentive and thoughtful even though they were slammed, and the bar serves nice cold Austral Calafate Ale on tap. Staff very helpful throughout our stay in arranging a taxi in the morning of New Year's Day and storing some beers in their bar fridge.

The rooms/bathrooms could do for a refurbishment, as all feel a bit dated; water in the shower was a bit tepid. Would be nice to have a mini-fridge in rooms, as shown in the pictures on booking.com. A good deal at the discount rate we paid, though the listed prices seem a bit steep for the quality of the rooms.

Hotel Los Navegantes has decent rooms, a great lobby, a great included breakfast, and centrally located in Punta Arenas. The cost was affordable for a decent, comfortable, and clean room and the breakfast was great. If you'd like to customize a breakfast item or eat something not at the buffet, you can ask the staff and they'll be happy to help out.

Don't expect modern amenities at this hotel. Decor, beds, and amenities feel outdated and far from modern.

The staff were very professional and extremely helpful . At check in they flagged up the importance of presenting the Chilean immigration paper ( PDI ) as a means of avoiding an additional tax payment .

Carpet was a wee bit tired looking but apart from that it was fine.

Nice rustic hotel in centre of Punta Arenas, close to various restaurants and multiple stores, breakfast was nice. The hotel bar was great as well.

The furniture in room probably remember the times of Pinochet 😄

Location is great. We arrived late and no issues with check in. And could park on the street for free in the evening. Breakfast was good. With a few decent options.

Only stayed one night. No issues.

Good location in quiet part of town, easy walk to the pier. Comfortable room. Helpful staff assisted with very early breakfast option and booked us reliable taxi to airport

It was great property. Classic feel . Old type but everything was immaculate

My room was facing roadside. It was a bit noisy.

Unbeatable Hotel rate with free breakfast. Clean rooms. Wonderful bar, restroom and staff in lobby.

No parking (but you can pay the street enforcement like $6-$7 fir an all day pass.

I loved the location and the front desk help are very kind and welcoming. Catherine is top notch!

Fresh air, great water pressure, quiet location

Dated mattress that is a bit “wobbly” with any movement