Friendly & Helpful Concierge Marisol runs a tight ship with this boutique hotel right in the heart of the Old City. This 17th C Structure converted to a 4 suite bed & breakfast is a cool, spacious quiet sanctuary from the busy cobblestoned street outside . The valet/butler Jose, is the most affable & eager to please attendant/bellhop ever. The staff are like family, and you're part of theirs. The rooftop pool is small but perfect for relaxing sunning then cooling off. The rooms are charming and the Southeastern Asian decor adds to the tranquility. The portal in from the street is always locked and you are let in by concierge or night attendant. Safe. Quiet.

Can't think of anything

The hotel itself was very beautiful! Open concept with a tree through the middle and minimal ceilings. The rooftop pool was great during the day, especially with the nice breeze that went through. I was within walking distance of several well-reviewed restaurants for dinner and plenty of coffee shops within a 5-minute walk. The staff at the hotel were friendly and I had great interactions with everyone.

I didn't like the breakfast or food available at the hotel's restaurant. Even still, that was not an issue since there were restaurants I did like about a 1 to 2-minute walk away.

I stayed for 4 nights and it was great. I like the idea that the hotel is an old house. Kind and helpful staff. Perfect location. I read comments here that some people felt unsafe..I felt absolutely safe any hour of the day and night. The room very spacious, there is no daylight in the room, but when you’re in Cartagena, you’re outside. Beautiful view from the rooftop and refreshing little pool, I was always alone whenever I went there. And I enjoyed the breakfast on the terrace.

We loved this beautiful boutique hotel inside the walled city of Cartagena. It has lovely Southeastern Asian decor and beautiful architecture. The pool was small but perfect for cooling off on the rooftop. The room was spacious and super comfortable. The shower was awesome! The breakfast on the balcony was superb! Fresh and delicious. Excellent location, close to very good restaurants. Felt very safe. Jose, Marisol and Oscar were wonderful. Everyone was very helpful and friendly. Although we did not speak Spanish we were able to communicate very well with the help of translating apps. Jose was super helpful and insisted on bringing our luggages upstairs. I strongly recommend this beautiful boutique hotel, to which I would love to return one day.

Nothing! Everything was perfect! However, one thing guests should know, is that there are no elevators. Although it was not a problem for us, it would be for someone with mobility issues.

* Location - in the heart of the Old Town. Take the room with the courtyard vie to be sure it is not noisy * Spacious room and bathroom * Very clean * Good wifi, Netflix and satellite chanels

* Only one person (wonderful manager) speaks English so don't expect any advice if you arrive on weekend * No breakfast menu so you have to explain everything and communication is tricky (English!)

This hotel has a great location and it’s very comfy. I felt in home. The decoration is also very beautiful and the rooms are huge and extremely clean. The rooftop is also a nice place to begin or to end your day. The staff is nice and always available to respond to your needs. Thank you

Honestly, I think that for the price you pay (€€€), this hotel should have more breakfast options (it’s always the same). I would recommend to change the breakfast format as well. Instead of a staff member serving you, I would prefer an open/ free breakfast model. In spite of this preferences, the food is good and homemade (thumbs up).

A proper boutique hotel. We spent 6 nights in this hotel in the middle of Cartagena. Quiet and big bedrooms, beautiful and spacious living room. The breakfast can be served in the balcony, which is very authentic. Everything was super clean. The pool is lovely as well. Very safe area. The staff is very polite and take care of you, Jose was great and very helpful. Definitely coming back

Nothing

Excellent location, lovely clean room with an extremely comfortable bed and a great bathroom. Nice rooftop area to relax with a small pool. The highlight for this hotel is its friendly and extremely helpful staff.

This is supposed to be an adult only hotel and for three mornings in a row we had to put up with somebody’s toddler running around in the lounge area and around the pool

I have been to Cartagena + 20 times and stayed in the Chain hotels and the boutique hotels. This is the first time I found the magic spot in Cartagena. Location was ideal for walking everywhere in the old city. There were 6 restaurants within 150 meters of the hotel that I would rate 5 out of 5. For quality of food and service. This hotel however only has 5 rooms and I recommend the Master suite #105. The service at this hotel is nothing like you have experienced anywhere. Oscar, Jose, & Jason catered to every wish and question you might have with a smile and energy. The maid who took care of the room, was exceptional! I rewarded every individual I have noted with a generous tip because they EARNED it!! Thans a squillion!

The internet was impacted by rain on two occasions and could have been faster, but I am spoiled with speed in the US, so I am not sure this is a fair complaint.

The room was tidy and clean and we enjoyed very much the breakfast on the terrace. The personnel was kind and keen in helping whenever we had for instance to call a taxi or when we wanted to go to the Playa blanca.

Nothing to mention in particular. Everything went smoothly. Maybe breakfast did not have many options (only eggs and fruit) but for us it was not a big deal