Breakfast was great with very helpful staff. Very limited menu choices, but all the items were good. The hotel is beautiful.

No coffee machine in the room. Ugh. This is supposed to be a 5-star hotel. Put a coffee machine in the room. Also, we splurged for the two-level junior suite. No TV downstairs. There's a couch and coffee table and two other chairs with a smaller table - just no TV. We thought this was strange. Overall, the room was nice. My wife and I each had our own full bathroom, so it all worked out.

Location was key, and the hotel is very pretty. Two pools are beautiful and we never had trouble finding a lounge chair (we visited in August). Our room was huge although I must admit the space downstairs felt a bit waisted. The bathrooms could use a bit of a refresh (some cracking at the edges), but it was great to have two bathrooms! Bed linens and bed was great. My only qualm was the AC unit had a bright blue light that shown very strong in the dark, so if you have trouble sleeping, bring an eye mask!

Bathrooms need a refresh--not dirty, just needs to re-grout.

Ananda hotel is a beautiful hotel located right in the heart of Cartagena! From there you can literally walk anywhere without problems or order a taxi if you wish. My husband and I stayed there 3 nights and except for our first night where the AC shut off (possibly due to the weather), we had very comfortable nights there. They were quick to listen to our request for room change and not to mention the staff was amazing! Very hospitable and friendly! Also, the massages here were so good! The breakfast was also great, better than the other hotels we stayed at. Would love to come back here if we go back to visit Cartagena!

Nothing!

We loved charm and location of the Ananda. Our room was in the back, closer to the pool and it was very quiet . The A/C in the room was wonderful and necessary . Staff was very kind and helpful .

There was a water pipe breakage ( a city issue) but the hotel also had a water pump problem, so we had times of water loss for the first 2days. We chose not to leave because we liked our room and it all got resolved before it became too inconvenient for us. Without this issue we would have rated our stay a 10.

We loved our stay at Ananda – such a beautiful hotel! The location was perfect – walkable to everything but also down a quiet street, far enough from all the noise and hustle. Our room was clean, spacious, and comfortable. We especially enjoyed the rooftop pool – amazing views and we always had the space to ourselves. The staff was incredibly friendly (shout out to Lillibeth in the restaurant) and took great care of us. We would definitely stay here again!

Nothing that I can think of!

I had a wonderful stay at the Ananda Boutique hotel. The room was spacious and well appointed. The staff was lovely and helpful (and patient with me when I was in a rush upon check in). They also spoke English well which is always helpful. I didn't end up having time to use the pool but it looked really nice. I really enjoyed the arepa at breakfast.

The only things I can think of were that they only give you one bottle of free water, most of my hotels have given between 2-4.

The location is fantastic! And the property is lovely. A very friendly and helpful staff. Jairo is phenomenal! He made our holiday even better. The pool and roofdeck were ideal for what we were looking for. The breakfast and coffee were a perfect addition.

We had the worst toilet I've ever had in a hotel. Would not flush properly. We asked to have it fixed and nothing was really done other than to tell us to just hold it down longer. Super frustrating. My travel companion requested that the sheets get changed on her bed because they were sort of worn and pilled, very scratchy. While they said they would, they did not. And the bathroom set up is bizarre. We could hear others showering in the tiered, open wall set up. Very unnerving at times! That would have been nice to know ahead of time.

Beautiful building for a hotel and nice use of the colonial architecture. Staff were very friendly and attentive. One of us got sick and the staff were very kind and checked in regular and everything. The room was very spacious and the bed comfortable.

The communal areas are well attended to and look the part. The room itself (on the ground floor) could use a bit of work in upkeep. For instance: Paint is coming off the walls here and there and the bathroom deserves some attention too with towel hooks loose. Overall we had a lovely stay. It is perhaps not on the same level as other hotels in this price range in the area. Thus it feels a bit overpriced, but nonetheless pleasant.

From the amazing, incredibly helpful staff to the awesome location, fresh food, relaxing pool and their coordination of additional activities (helping with dinner reservations, excursions to islands etc.) this hotel cannot be beat! I highly recommend it for anyone visiting the walled city.

the location is perfect, its a huge colonial house with all of the city vibe and nice rooftop to relax. The staff was super attentive and professional.

The price is too high when related to the cleanning of the common areas. The rooftop was missing the sun umbrellas and the service would take a lot of time. There is a few options for eating there, and the breakfast is very simple.