The staff were amazing, the rooms were nice and clean with ice cold A/C.

Our fridge didnt work and they don’t tell you the snacks are not complimentary there’s no pricing on them in the room and they’re all way overpriced

This is a fabulous property! Brand new, they had just opened a few weeks before we arrived. They are still working on a few additional areas (like rooftop bar, and cafe at the street level), but these additions do not interfere with a peaceful stay. The staff is super friendly and helpful. They’re working out a few kinks with the systems/employees in the new property, but honestly, it’s completely understandable for a new property. We had a great stay and I will contact them again when we return to Cartagena. Cinco Quintas is close to everything! Loved the location.

We really enjoyed our stay. The hotel was only open a couple months so there were a few kinks that needed to be fixed but the hotel is beautiful and the location is perfect. We would definitely stay there again.

The toilet flush and shower drain wasn't working properly in our room. Also, there was lots of dust in our room from the walls. Overnight our side table and bedding was covered. Our kids room had a leaking AC unit and their luggage which was placed under the unit was wet along with all their clothes. We told the staff but there wasn't much done. Would have been nice if they offered to wash their clothes.

Cinco Quintas lived up to its name as a boutique hotel. The design and decor were incredibly stylish. This location is perfectly situated within the walled city. Very close proximity to the pier, restaurants and bars. The staff is AMAZING!! From the reception crew to the restaurant crew. Everyone was incredibly helpful and kind. They accommodated every single request that was made. I stayed in a spacious private suite and the property was very quiet. The beds are sooo cozy & comfortable it felt like sleeping on a cloud. The food was also delicious and again the service was impeccable.

It would be nice to have better lighting suitable for putting on makeup & taking photos. However, we made it work!

I was a little hesitant to stay here, as this was a newly created/renovated hotel so I wasn't sure what to expect - but man, was this place one of the nicest that I've ever stayed in! Beautifully designed, with TONS of privacy, and beautiful amenities. The hotel restaurant is open (!) and I can confirm the food and drinks there are phenomenal. The staff was beyond accommodating, making sure that we were happy and that we had everything we needed each night. We had the hotel arrange an airport pickup for us and even that was seamless and a great experience. It was even in a central location, right next to some great bars and restaurants, however, you wouldn't know it based on how quiet and peaceful it was inside of the sanctuary of this hotel. I have nothing but great things to say about Cinco Quintas, and I am recommending it to everyone I know. It made our romantic vacation 10x better than we had hoped for. Stay here, you won't regret it!

Nothing!

Breakfast is not provided at the premises but rather on a restaurant short distance walking. This was not mentioned forehand, nor the fact that before 08:00 am you can not have breakfast, which in my case lead to not having breakfast 2/3 days I stayed as I had to leave for work before 08:00.

Besides the breakfat issue, I did not liked that they only left drinking water bottles the first day. The other 2 days, even if I requested it, they were not provided. For the rest, excellent staff, excellent location, excellen hotel, lovely room, quiet night sleep, a real boutique hotel.

Beautifully designed hotel in the middle of the old city. Front desk staff was kind and accommodating. The manager was excellent.

Room 302 on 303 are immediately under the roof bar. Avoid them at all costs – they are extremely loud. We needed to be moved to the second floor. Fortunately the manager was able to accommodate us. It was still fairly loud, but to be fair, it was New Year’s Eve

Good breakfast and great rooftop bar/restaurant, accessible via the street (security purposes I suppose). Room was just great, took me a while to figure out the water temperature. :)

The street is a bit touristy, and at night you may run into shady figures, but I never felt unsafe. Usual caution applies, like everywhere, really.

The location of the hotel couldn’t be better. The design is dry tastefully done. The room was very quiet and the bed is a dream. The are 2 small pools on the top floor with great views over the city. Luciana from reception was always ready to help and always smiling.

As the hotel only opened in november, the restaurant and the bar by the swimming pools were not finished yet. But there was no work noise to be heard. The breakfast was at a restaurant 3 doors down the road with a nice choice of options.

Great location, very peaceful atmosphere and chilly.we do 4 vacations a year and this was our first trip of the year and we start the 👍👍

The staff are the face of the hotel , Erick, Edwin and all the staff have very good knowledge of the area restaurants, what to do fun.