Everything... great staff... great room (I loved the balcony)... air conditioning was sufficient for my needs... fantastic location... staff remember your name... there is a cat that lives in the property named Augustina -- I found her adorable... everything here was fantastic -- an entire week without a single concern, frustration, or dissatisfaction... 24 hour express market right across the street... plenty of restaurants nearby -- centrally located in historic center / walled city... if you want to be in a lively vibrant part of the historic center, this is the place for you... if you want to be completely insulated from daily life get a resort or consider a different city for your holiday. Thank You Hotel Casa Agustina

The staff was absolutely awesome. Special thanks to Junior for arranging airport drive for us, and for being always very reactive on all of our requests.

The location of this hotel is in the city center. It's very convenient to do everything by foot but it is extremely noisy. As a light sleeper, I was unable to sleep without my earpods and white noise playing. There is a supermarket in front of the hotel that is open 24/7. People in the neighborhood also show no respect at all for hotel residents: taxi drivers hunking in the middle of the night. We also were disappointed by the quality of the breakfast. We ended up going elsewhere for breakfast. It's an affordable hotel to stay in the city center and the staff makes all the other things dissappear. Just be aware of the street noise, to avoid if you are a light sleeper.

Great location, very nice and supportive staff, room had a decent size (we had the one with a balcony, which was great to sit outside). It feels very safe, reception is open 24/7 and the door to the street is always locked. It can get a bit noisy but ear plugs help. Coffee is available all day for free, breakfast is served a la carte in a cafe 2 minutes away from the hotel. A small supermarket is right across the street. Overall this seems to be the most central area of the old town. We loved to be in the middle of everything, but still felt safe walking home when it was already dark

The bathroom and especially the shower was tiny- but everything else was positive, we would definitely come back here

What you see is what you get. A safe and good no-thrills hotel at reasonable price in the very center of Cartagena that is efficiently run by a reliable and effective management, That is very helpful for e. g. day taxi booking to Mompos. Rooms are basic but with excellent hard beds. Very well located in the city centre with nice upper floor terraces. Can be noisy in the evenings nights, but a good set of earplugs helps you though the night.

The included breakfast is served a few houses further around the block, and it is limited in quantity and quality. Can take long before being served.

1. Ideally situated within the historic walled city. 2. The front desk staff were very friendly, though their English was somewhat limited.

1. The rooms, particularly the bathrooms, are quite compact. Maneuvering within the bathroom space might feel somewhat confined. 2. A heads-up: dining at restaurants in the surrounding area can be quite expensive, potentially among the priciest you'll encounter in Colombia. Be prepared for higher-than-average prices.

The property is essentially located and easy to walk to many restaurants and bars. The staff was friendly and they did a great job cleaning the room quickly.

Be aware that if you’re staying in some of the back rooms, you are definitely going to hear the music from the bars. I did not have a hard time, falling asleep, but some other other people might. The free breakfast would be even better if it was provided inside the hotel instead of outside vendors.

A quite, beautiful and small intimate place, in the middle of the historic centre. It’s ideal in its location, near historic sites, wonderful restaurants and stores, it even has a convenient store across the street. The hotel was spotless clean, and the rooms are beautiful. But I think the most important thing is the staff, friendly, helpful, great recommendations and they go out of their way to help, we left a shopping bag on another store, we realised until we got back to the hotel, and they sent one of them to look for it and found it. The relationship cost/gain is worth it.

Loved everything.

Prime location in the heart of historic downtown and staff responsiveness

Rooms and bahrooms are very small. The hotel has a secured door that lets guests in when they ring the door bell, the ring is heard in the lobby located in the second floor throughout the day, but also in the rooms located on the same floor as lobby. The restaurant contracted by the hotel to provide the free breakfast to the guest had very poor service.

Perfect location, friendly, professional and attentive staff, new facilities, clean, excellent wifi, good breakfast was included. The pictures don't make a justice. I booked a budget room, was unaware that it's situated next to a reception. Unfortunately, it was quite noisy during the night. However, Indira was able to find a bigger and quieter room for me next day! She also helped me to book a taxi to go back to the airport! I would love to come back and would also recommend to my fellow travelers.

These are rather recommendations to the property managers: better pictures of the property would make a difference: "please clean/do not disturb " tags to conserve resources and provide peace to your guests; safety box

good location, very central. The staff was very nice with finding us a better room, and upgraded us with a room with balcony.

noisy at night we can hear the music in the club nearby. The wifi is unstable for work. Be careful with the room you book, one of them doesn't have windows.