The views from both our room and the hotel were excellent. The room was clean and well-equipped. We asked to see our room before we paid as we had had some problems in other places in CR but the staff were happy to oblige and allowed us to do this. The staff were helpful even if not the most friendly. The water pressure and temperature were excellent. We were able to book a tour directly into the national park from the hotel which was sensational. The breakfast was typical CR food but filling. The pool was lovely and the hot tub was hot!

Our AC unit dripped but apart from that we were very happy.

Gerald was superb. He helped organize and book all my tours and all my transportation. He's very patient and hospitable. Also, Carmen makes great cocktail drinks. She's super friendly and funny. They all made my stay very memorable The room was clean, spacious, and modern The swimming was perfect size, the jacuzzi was my favorite. Foods were delicious. Lots of wildlife I see while was in the resort. The view was breathtaking. Also, walk away from the beach I will definitely go back

None

This hotel was the place to be, I went as a solo female and felt very safe. The owner Jaret is one of the coolest humans, super chill and laid back. The manager Johanna, goes out of her way to make sure you’re having a great time and feel safe, she is the ultimate customer service Queen and I adored her. The guys at the bar Javier, the hot bartender who is so nice who makes you have a great time and is always checking on you and Miguel who has a contagious smile were awesome. Then breakfast, the waitress Kenya is adorable and so sweet and then Rosa who makes the most delicious breakfast I ever had in my life. The cleaning staff is trustworthy and hilarious. Everyone is amazing and I can’t wait to stay there again. Made my absolute amazing vacation even better. Everything is in walking distance, some beaches bit further, but if I can walk it anyone can. Bank is directly across the street, which is convenient. The views….. Amazing!!!!!! This place and the staff will forever be in my memories and everyone should stay here. Always good music playing as well.

Everything was absolutely perfect

This hotel is amazing!! The views are unbeatable, the staff is incredibly friendly. The food is excellent. There is a friendly cat who wanders around saying hi to people. Monkeys came and hung out with us during breakfast twice, and so did a large iguana. The room was wonderful. It’s very easy to get to any attraction from here and aside from the hotel restaurant there are fantastic restaurants in walking distance. We are coming back!!

Nothing at all.

The breakfast was consistently great and served with friendly smiling faces. The view of a lifetime was good to enjoy while eating and the occasional monkey visits also added to the experience.

One suggestion I would have would be an updated way to enter the rooms. A keypad system would make going and coming from the pool much easier without having to keep up with keys. I did have to bother staff to open the room for me. Surprisingly only once because it is an automatic lock so if you set your keys down you are out of luck. Not a deal breaker but could be an easy convenient upgrade.

Fabulous location with gorgeous views from the room as well as from the pool and breakfast area. The lower jacuzzi in the forest area is absolutely lovely by day and night, a pleasure to bathe and socialise in the midst of nature. Breakfast was delicious and a good choice of possibilities. The hotel is near to restaurants, cafés and shops with a really good range of food and drink on offer. The room was calm, relaxing, comfortable and spacious with very necessary and effective airconditioning.

Nothing, really, everything was of a high standard and I had no niggles.

Large and comfy room with amazing view. Beautiful pool and hot tub area with great bar service, perfect for the rainy afternoons in October. The clothing-optional policy at the pool made it even comfier. The bed with extremely comfortable, AC worked well, great room service. The served breakfast by the pool was always excellent. Also there, lovely attention by the staff.

The rooms could use some mild renovation but overall quality is still good. The "Enchanted Forest" was sadly out of order after recent rain damages.

Location and views were fantastic. Staff was wonderful especially Carmen.

Did have some issues with the shower

The views and nature were amazing. Super comfortable environment. They took good care of us in our wayward travels. The staff was super friendly.

Realizing that it is more of a specialty resort, but the price was still a bit high for the amount of what you received.

Excellent location and setting - perched on a hillslope, almost all rooms have at least a partial view of the ocean. All the rooms are below the level of the main road, therefore insulated from traffic noise. CLOTHING-OPTIONAL swimming pool area - this was the deal-breaker for booking this hotel, and it did not disappoint. Very low-key, relaxing and freeing atmosphere. Excellent and responsive service staff - from breakfast-preparer to house-keeping to receptionist staff. Very good breakfast options included. Multiple diverse and excellent dining options within walking distance.

Minor infrastructure and maintenance problems, e.g. slow-draining shower stall, finicky door lock, non-functional electronic safes. When we notified the office that the shower in our first room, #9, was not draining properly, they promptly sent over a person who tried to unclog the drain. Unfortunately he did not have the right tool. Then the locking mechanism of the entrance door coincidentally broke down. To their credit, we were immediately moved to another room, #11. In our opinion, this room is not as good as room #9 because the bedroom and the bathroom are both smaller and with peculiar dimensions. Also due to its orientation we could hear noise transmission from the bar the whole time the bar was open.