Room Upgrade: Deluxe Suite (5/5) - The resort generously upgraded our room to a deluxe suite, providing a luxurious experience. Food Quality: (5/5) - The food quality was commendable, offering a satisfying dining experience. Service: (5/5) - Despite a low number of guests, the staff provided exceptional service, ensuring that we felt no difference in attention and care. Special thanks to Mr. Samy, who always took care of us and allowed us time after the check-out. Comfort: (5/5) - The beds were comfortable, and the rooms were spacious, allowing for a relaxing stay.

There's an excess of food and plastic used for serving meals. Instead, I would opt for reusable covers to minimize environmental impact. Additionally, I would engage guests by inquiring about their food preferences through a menu or similar means to ensure that only desired items are provided, reducing waste.

Food, sea and room

The pool was salty like the sea No towel card was available at reception. And the towel people didn't want to give us towels and didn't want to contact reception

Food, beach, sea, staff, reception man, entertainment (fair show) and price were quite excellent. It’s good that we took swimming goggles, as there are underwater inhabitants such as urchins, starfish and various fish. When entering the sea there are pebbles for a couple of meters, and then only sand. We had big room with two bedrooms and two bathrooms. There are swimming pools, but we didn’t swim in them because we go there to swim in the sea.

It will better if they change shower room, because it outdated.

Staff was friendly and helpful Food was good They have a very nice beach

Housekeeping was not responsive and room was not clean

- Nice overall stay. - good location. - welcoming staff. - Nice nearby supermarket selling with prices similar to Egyptian city prices. - Good value for money. - Nice and very tasty food (apart from breakfast bakery)

- part of the furniture was relatively poor . - very noisy Beach because of continuous loud music which is usually included very local songs. So , not very suitable for those looking for a relaxing vacation.

Such a friendly and respectful staff. The hotel is clean with good facilities including aqua, nice beach and heated pool. The food buffet is also nice and delicious. Special thanks to Mr. Montaser the desk manager and the backbone for the hotel operations.

The animation team was initially not up to the level but they listened and tried their best afterwards

The food is very delicious, the staff is wonderful and very friendly, the sea is calm, and the pool is very clean. You will notice from the moment you arrive that everyone there wants to make you happy, is interested in your requirements and desires, and is happy to provide services.

The building is a bit old, not bad... You will notice that the rooms are used up. I think it needs maintenance.

The beach The room service workers are very helpful and available most of the time They offered free upgrade to a sea view suite which was very nice

I think the restaurant needs more staff in the busy days, especially the breakfast. They were doing their best, but the number was not enough to clean and organise the places for everyone

firstly, their customer service is really good, including talking to them before arrival and at the time of booking and whilst we were there. they were really supportive, helpful and understanding. secondly, their hotel is very clean. thirdly, their buffet for breakfast and dinner has a variety of delicious food and is well prepared and the staff at the restaurant were very kind and welcoming too just like all the staff in the hotel. fourthly, we really enjoyed using the indoor pool as it was heated and it was good to use during winter. hope they can arrange to start heating the outdoor pools too. I know most hotels don’t offer this service but their cleanliness and pest control was to the best. their beach is clean and sandy too and they also provide water sports too such as jet ski. Waleed has tried his best in arranging for us to check in early and we were really happy with him and the other staff. Their customer service is one of the best. They have welcomed us really well and were very polite. I will look forward in visiting the same hotel again soon. We’ve informed family about this hotel too and will inform friends too thank you very much for your service.

nothing. everything was perfect.

My family and I spent a delightful few days at this fantastic hotel. The staff, particularly those at the beach, were exceptionally friendly and helpful, contributing to our enjoyable stay. We appreciated the closed pool and enjoyed good food throughout our time there. Despite the chilly weather, I also had a pleasant experience in the open pool.

nothing serious