I recently had the pleasure of staying at Hyatt Centric and it was truly a nice experience from start to finish. Staff: From the moment I arrived, the staff made me feel welcomed and valued. Special thanks to Maryam, Ayah, Mohammed (doorman), Rami and Tarek the managers, who went above and beyond to ensure my check-in was smooth. Ali in the restaurant provided top-notch service with a warm, friendly attitude. It’s clear the team is dedicated to providing exceptional service. Response to Suggestions: quick response demonstrated their commitment to guest satisfaction. Atmosphere: The hotel has a wonderful atmosphere—warm, inviting, and modern, yet with a touch of local charm. I would recommend it to anyone looking for a fantastic stay.

No words can say enough about this place. We had amazing 3 days in this property after being in Alexandria and Cairo with its hustle and bustle. We needed this quiet and calm place. It’s brand new, so well decorated. If you love art, then this is food to your brain. The staff were super amazing, so helpful and informative. The place was full of positive energy. The bed was very very comfortable. Everything you need is in the hotel, huge heated swimming pool, gym, restaurant, grab and go section and many more. Special thanks to Ms. Kenzy (you are amazing!), Mr. Nael, Mr. Moheb (Muse restaurant) and Ms. Radwa (from The house keeping) and the rest of the staff who made our stay extra special!

We wish we could have stayed longer!

Brand new hotel ! Location is great super safe gate community. Was perfect for our 3 nights stayed close to the pyramids super easy to get ur Uber or didi . Super kind front desk personal .

The attention of the tour desk need attention! super overprice tours and really poor service . The limousine service skip it ! Take an Uber and your own tour and talk with the driver I’ll suggest to do a tour in get your guide .

I recently stayed at HYATT CENTIC and had an exceptional experience The hotel itself was immaculate , thanks largely to Ms. Miriam's outstanding hospitality. From the moment I arrived, she went above and beyond to make my stay comfortable and memorable. Her professionalism, attention to detail, and warm demeanor truly set her apart. Also, Mr. Mohab is an exceptional restaurant manager, delivering outstanding service, professionalism, and ensuring a fantastic dining experience. Highly recommended! With also Mr.Ahmed Hussain .

A bit of fare way

Excellent property. Very new. Exceptionally clean. The most friendly and helpful staff. Front Desk Manager Mr Tarek Ramadan was exceptional. Ms Mariam and Ms Aya at the front desk were also exceptional. Assisted in solving every issue with absolute kindness. The staff at the restaurant were so hospitable and helpful. Exceptional Gym and pool Area. The rooms are comfortable and cosy. I got upgraded to a suite free of charge 😁. I rate the property 11 out of 10.

Nothing.

Loved Everything! Brand new hotel, the room was beautifully decorated, clean, and good size with a huge TV. At our arrival we had some chocolate, macaroons and other sweets. The Staff were really nice and available! I would definitely recommend this hotel. Short distance to the Pyramids (20mn). Very good breakfast and service!

The hotel is located a bit away from downtown but it wasn't a problem for us. Very convenient to see the pyramids! We liked the peaceful environment

It’s very nice and beautiful places. I would love to visit again and I do enjoy all my best moment in here. They have a very tidy and nice room. I enjoy my best moment in there Their staff are very friendly and joyful especially Mariam guest relations. They give a lot of respect to all their guest I would love to visit once again with my friends

Nothing

The hotel and the facilities were great. I spent most of my time out seeing the pyramids etc. but the time I did spend at the hotel was comfortable. The pyramids (Giza) were 20 minutes away from the hotel by Uber.

Wished that the hotel was closer to the pyramids.

It was a great experience and the staff were so helpful and excellent,I would recommend this hotel a million times,the cleanliness,the staff everything perfect 10/10

Nothing actually everything was perfect ,there was this particular female staff,so lovely and always smiling,she played with my son and she’s so adorable and friendly,so bad i forgot her name

We had the best time here super comfortable room! The staff were all so lovely ! Again mariam was the kindest and took care of anything we needed. It was easy to get into the city by uber and the are was super safe! The breakfast was delicious so much variety and changes everyday. Highly recommend.