The snowy forest was so beautiful and peaceful- I am afraid I will never again see such a beauty. Being literally in Santas village but not in it at the same time, location couldn’t be better. Hot tub!!!

We found the Gallis restaurant too formal. Very quiet, very dark and our 8 year old was given a child’s menu, when the half board price was the same as ours. His choices of pudding was a scoop of ice cream. Hahaha - fancy. His menu also didn’t include a starter? Ours did, so we purchased him some bread. We didn’t get a choice when booking, half board was the only option. We would not eat in such a formal place. Food was great though. Drinks weren’t included with dinner. Ouch.

This resort is incredible if you are staying in Rovanemi you need to stay here!! It’s about 15 mins out of the city which is perfect (there isn’t much to see in the city) you are also right next door to Santa land where there are heaps of activities and photo opportunities. Having the meals included in the rate was great - the onsite restaurant is really good and the staff are very friendly. The room is honestly incredible - so clean, the bed is comfortable and sleeping under the Aurora lights is a once in a lifetime experience. Bathroom is also very modern and clean and the shower head is the best we’ve had on holiday. I couldn’t rate this place any higher it was the highlight of our Scandinavia holiday.

The only comments we had would be expanding the dinner menu but otherwise it can’t be faulted.

The staffs were very welcoming. You could drive straight to the igloo doorstep, which is very convenient especially when I have 2 elder folks with me. You could request room service and gain access to information through the tablet, the video on replay also provides clear information regarding the room and how to use the jacuzzi and sauna. - a staff came by upon checking in as well. The hotel was also very accommodating when I had to make a minor change to my booking.

I’m torn between having too much lights spoiling the northern lights and a well lit path to the glass igloo. The northern lights app is chargeable when another resort provided for free.

The accomodation was great. We both loved everything about the 'kota'. The bed and sofa were really comfortable to rest and relax in. All the gadgets in the room were really easy to use and well-explained to us at the start of our stay. This included the hot-tub, sauna, coffee machine, heated windows and tablet with direct connection to reception. The staff were all very friendly and able to help with questions we had about the local area (such as finding out about luggage lockers at the station and bus times from the city). Everything in the 'kota' and in the restaurant was wonderfully clean and the food was an excellent variety for our one week stay.

It would have been nice as a honeymooning couple to have not been next door to a family with two kids, when we'd requested a quiet room. Appreciate that energy levels of children vary and a hotel can't predict how energetic the children in arriving families are, but was definitely off-putting to be in the provided robes ready to go outside only to see an unsupervised child from the room next door running around the into our garden area to get snow to make snowballs.

It is a stunning property with breathtaking glass chalets in an equally breathtaking setting right next to Santa Claus Village but still very private on the edge of the forest albeit just a 5 minute walk away from all the facilities. The restaurant might be pricey (but no more than anything else in Finland), however the food is sublime. If you don’t feel like eating in, there’s a choice of restaurants minutes away or delivery via Wolt. The chlates are large and extremely well appointed (full kitchen with a ceramic cooktop, fridge, dishwasher, Nespresso coffee maker and the cutest glassware, large bathroom with a private sauna, heated glass for uninterrupted views outside, a tablet for services, slippers and bathrobes, etc). The crown jewel of the property is the outdoor private jacuzzi. Soaking in hot water surrounded by the Lapland forests and even being able to admire Aurora Borealis with a bit of luck simply cannot be beaten. The staff went above and beyond. They let me check in early, provided free coffee after my overnight train from Helsinki, when milk was requested to the room via the in-room tablet, it was delivered literally within minutes. The shuttle to the airport was also well appreciated. A stay here is not cheap. But it’s roomy (accommodates up to 4 people), extremely luxurious, and bang in the middle of the resort. So still good value.

Not a problem for me, but if you have trouble climbing stairs, do note that the supremely comfortable upstairs bed with its spectacular view to the sky and around can only be reached by a narrow spiral staircase that takes some agility. The second one is very minor and shouldn’t pose much of a burden if you can afford to stay here, however when paying over €500 a night it was a bit disheartening to see that the otherwise very high-quality and extensive breakfast buffet required a surcharge for cooked-to-order egg dishes such as a simple omelet. It was delicious and didn’t set me back by so much more financially, but I do believe that a hotel of this level (quality and price-wise) could offer that as a free perk.

The hotel was around 200 meter from the Santa Claus Village. Each house has two apartments, which are devided in two floors. In the lower floor is the bathroom with sauna, kitchen and living room, and on the top floor the bedroom. One of the walls is made of glass, as well as the roof. The windows can be covered slightly, but not entirely, so a sleeping mask is necessary. The sauna and the spa are private and very easy to use. On the TV you can find the instructions on how to use anything. You have also a tablet in your apartment where you can find all the information and communicate via chat with the reception. You also can find towels and robes on the bathroom to go outside to the spa. The restaurant is open until 21:00, and until 22:00 if you order service room. Food is delicious and local. You can ask for a transfer from and to the hotel for the airport and the city center (for a fee) The staff is very friendly and they help you with anything you need during your stay. You can also reserve different tours on the hotel. Seeing the northern lights can be a bit difficult due to the light pollution that comes from the Santa Claus Village, but renting a car or getting a tour solves that problem. A lot of activities can be done in the Santa Claus Village, even without previous reservation, so it is a perfect spot if you want to improvise activities

EVERYTHING. Phenomenal! Best glass/igloo style resort in Rovaniemi! Two story and superb! Incredible staff who made me so comfy it was insane! Amazing Jacuzzi, always ready to go, private sauna, peaceful Forrest around and 2 min walk to rest of Santa glass village!!! Best money I’ve ever spent! Just book it! Amazing restaurant included in stay! Phenomenal quality food! Wow. Never had better dinner in my life

That I couldn’t afford to stay forever!!! Everything is perfect!

The food was excellent - both breakfast and dinner. Same menu everyday but can't complain when the quality is there - at breakfast the salmon, both smoked and gravlax was excellent. A good selection. Dinner was excellent also - fantastically prepared fish!! The sauna in the room was better than could be expected!! Loved it!! The staff were great and always gracious and helpful. Villie, Asha, the lovely couple from Spain and our newfound Ukranian friend - all were extremely helpful with whatever we needed.

The stairs in the room leading to the upstairs bedroom were a little steep but had plenty of places to hold onto while descending. No Northern Lights to be seen, but that is out of the hands of the resort!

everything about this hotel is perfect. the lodges are spacious, clean and beautiful surroundings. Good location near the santas village but there wasn’t much going on at night so we were so grateful for the hot tub and sauna to relax at nights. we were half board and the buffet breakfast had amazing choices. dinner included 3 courses from the a la carte menu, and it was incredible. Enough choice and everything was perfectly cooked and locally sourced, some of the best food I’ve eaten. all the staff were so helpful and friendly throughout the visit. I would recommend this hotel a million times over, worth every penny for a special experience. unfortunately we didn’t get to see the northern lights but the setting was still picturesque.

nothing! couldn’t fault it

We love to have our own spa and sauna. The room is so spacious. it has two beds upstairs and sofa bed down stairs. They are the most comfortable bed in the entire trip. The hotel is very new and modern. The dinner and breakfast is amazing. very high end. Loved it!

spiral stairs to upstairs can be dangerous. it is very steep. It is too bright from Christmas village to make glass roof useful for northern light if it appears.