Stayed in a very clean, warm, well furnished apartment. Great facilities available at the Santasport Resort for families including a play centre and swimming pool. Great base for exploring Rovaniemi & surrounds, taxis always available via Meneva app.

Location was nice for us, we liked the walk into Rovaniemi city for adults. Rooms were spacious and clean and well appointed with all you need including drying cupboard and even sauna in one of our rooms. Swimming pool and soft play very clean and nice, awesome to have inside options with kids to escape the cold. Staff were very friendly and helpful and breakfast was great. Also a supermarket in walking distance

Some people may prefer to stay right in the city of Rovaniemi for ease of buses and public transport but we quite liked being near the forest.

Amazing location Laundry facilities for free Sauna and communal showers Couple of restaurants to choose from Can drink the tap water Clean, comfortable and spacious rooms Can play in the snow right outside the hotel Snow gear available for hire Staff were friendly and knowledgeable Many facilities to use, pool, sauna, etc

Hallways can be loud, can hear neighbours Shower pressure not good Needed to take multiple elevators to get to breakfast Breakfast and dinner options were horrible, it never changed and very bland, not good quality Hotel was large so be prepared to walk everywhere with snow gear on It was not decorated and didn't have a welcoming feel, very plain and boring hotel to look at, not aesthetically pleasing, more interior design required

Staff were great, spoke fantastic English and were happy to help with all our questions. The room was large, spacious and clean. The restaurant has the best minute-steak meal ever!! Yum! The breakfast was amazing, so much variety, healthy and delicious. Also a great gluten free bread and options available. Facilities were all-round clean and in great condition, and they had highchairs in all eating areas for the toddlers. The funpark for fun for the toddler!🤩

For those without a car: It's a bit far from city centre, the taxis (even Bolt) is expensive to travel back and forth each time. It just adds up... and unfortunately there is no airport transfer bus. 15min from Santa's Village cost 40 euros: one way.

Lovely hotel. Arrived early and our room, luckily was ready, so was able to check in and settle in. There were free hot chocolate & coffee sachets. The room was warm, had a drying cupboard, kettle, dishwasher, fridge.

Housekeeping I felt was a little early. Always came around about 9.15/9.30am. It allowed me to check in early. However, breakfast doesn't finish until 10am so, you could technically be eating breakfast whilst your room is being cleaned. It would suit early risers or those with young children. My kids are teens, so they are not fond of waking up up early andnI therefore had to keep turning the housekeepers away.

Everything was very clean. The rooms were modern and spacious, lots of storage, and the kitchen area was well stocked with all the utensils needed. Breakfast had a wide variety of foods. The staff were very friendly and helpful. Cleaning staff were lovely and even put the dishwasher on for you! We had a lovely stay at this hotel and will be recommending it to anyone who is thinking of staying in the area. We even got to see the northern lights from our balcony!

If I had to say anything it would be that this is a working sports complex, and the times for the swimming pool access , and soft play are limited as they open for the public to use separately than the hotel guests.

rooms were lovely, i would have liked more gluten free options at breakfast ie cereal - not everyone likes porridge oats as we have oat allergy also. The chef in the bar was excellent, so efficient and really looked after us especially as there was 21 of us came in at once. food was excellent. loved that the kids had the pool, play area bowling etc to keep them entertained. excellent hotel and facilities. would definitely recommend. rooms had dryer for clothes which is ideal. supermarket is 15 min walk. We were right next door to ice hockey arena and got to see a game which was a bonus. Luggage storage is a bonus after checkout.

gluten free selection at breakfast, there was no cereal options for me just porridge which i dont eat. there was fruit and bread, salad, bacon, cheeses so i suppose it a matter of what you like really.

The hotel rooms are clean and spacious with helpful and approachable staff/ receptionists. The male receptionist was very accommodating and helped me a lot to coordinate with the tour company I booked for when I learned that the tour company will not be picking our group up at Santasport. The female receptionist was very quick to help us book our taxi back to the airport and knowledgeable enough to answer all my inquiries. Both receptionists' professionalism made us feel welcomed as though the favors I asked for were minimal, they made us feel like the issues I had especially with 1 tour company was easy to handle.

Nothing.

We stayed at santasport whilst attending a sporting event that was also being run there. We stayed in the hotel in a standard twin room. It was functional and clean and had a microwave, kettle, fridge and everything we needed to make lunch. We also bought breakfast, which varied slightly over the days but had lots of options, in particular my partner, who is lactose and gluten intolerant, had an array of gluten free options to eat and lactose free milk or veggie milks to choose from. The catering staff were very accomofating and helpful. The venue had good weightlifting training facilities, and the spa pools were a real treat.

The room, the facilities such as swimming pool and kids playground, the bowling.

We did not understand why the kids staying in hotel could not join the playground after 4pm. This seems crazy as it’s exactly the time when we were coming back from the trips and wanted to stay there! Also the food is not so good, poor choice for those who wants to have a sweet breakfast or even continental one. Restaurant closes at 7pm so again almost impossible to go considering we wanted to use the hotel facilities in the afternoon… we had to eat at the bar of the bowling whose food is like fast food. I think an hotel like this should offer much more choice!