The themed rooms are beautiful, clean and comfortable. All the staff are very friendly and accommodating. Many activities for the kids. We loved it. The breakfast is ok but not as good for the price we paid for other hotel package in Dubi parks which offers good breakfast.

I guess there is construction next to our room and we hear noise until 6pm. The pool is very small and not clean. I hope they will install a better filter system because it is unsanitary to see an unclear pool water. The popcorn should have been free at least for the kids during movie time. Cookie decoration should be free too like other hotels do. Check out time is 11am compared to most hotels which is 12nn.

I like that the place is family friendly. The whole place’s interior decoration is amazing. There are free workshops and it is just so fun to stay there with the kids. I would also like to mention that though the place was jam-packed during our stay, the female receptionist was very polite during the whole process of our check-in despite some complaints here and there from those who were checking-out (maybe because the place was full that day). I didn’t get the receptionist’ name but she checked us in and out of our stay (June 29-30) at around 10:30am (check-in) and 11:30 (check-out). I would also like to add that compared last year during our stay in Legoland, there wasn’t much variety of food served during breakfast this year but the staff was nice as usual (the chef doing the live egg cooking was kind and polite as well as the lady named Rizza). The staff in creative workshop office was wonderful and also the staff in the kids’ play area.

The AC was not working properly during our stay. It was hot and a little uncomfortable in the room.

A dream place for kids

Small towels

The whole place is designed for kids (and kids at heart). Everywhere there were statues made with Lego, continuous activities for kids, and free access to water park and lego park. The service was excellent and the staff was very friendly.

The hotel needs improvement on the cleanliness part. As soon as we got in the room, the sheets were dirty while during our stay, we had to replace some of the towels. The staff was happy to assist and replaced them immediately, but still.. In addition, the entire hotel including the rooms are covered with fitted carpet and even though it adds to the whole image, our kids got red spots while sitting on it.

Loved that our room was all Lego themed and we could choose the theme which suited our family. The treasure hunt when the kids entered the room was awesome! The staff in the restaurant as well as the lobby area were so nice and friendly. Our kids were sad when saying goodbye to them.

The room was a little small to fit all our luggage bags. But in saying that, we did bring a few too many bags.

Excellent facilities, very clean, comfortable and thoughtfully designed. Plenty of activities for kids. Adults do get excited not less than the kids do.

A bit long wait during the checkin. It takes about 10 min to register one family. Also I missed a zone where adults can comfortably sit and have a meal and drink with a feel of a bar/restaurant but not the canteen.

The staff was great. The location was nice. The room was WOW for the kids and also the lobby that fit perfectly for them. Great for kids and need the legoland park and water park.

Part of the facilities could be a little bit better. Strangly, we asked for a blanket for the baby crib, and they said that they didn't have one.

Best hotel for kids to enjoy the activities and the workshop as well as the parks

We lost one of the items that we bought from the Lego store, and they investigate in professional way the issue and checked the CCTV and accordingly they decided to give us the same Lego box for free! Really appreciate their action!

everything is amazing from the staff to the activities held.. pool was amazing and the lego theme park but the staff in seaport are a bit inconsiderate we arrived 5mins before 6pm(closing) they didnt even consider for a last ride for my son who wanted to ride the seaport.. a single ride in seaport would only lasts around 2 to 3mins.. whats hard about that? that place makes memories for kids i guess 1 or 2mins extra will not hurt the management.. happened in july 24, 2024 5:55pm

the staff in seaport.. they are pretty excited to close the seaport(venue) without thinking 2x that kids go their to celebrate their birthday and create memories yet the staff at seaport is a bit insensitive about that matter and don’t care. happened in July 24, 2024 5:55pm

I love the room and the design of the room. I love the playing area in the middle of the lobby as well as the restaurant, especially that they have an ice cream machine for breakfast the kids loved that.

The parks due to the Heat many things were closed. Legoland park is outdoors and was very hot. The kids did not enjoy playing. There is also a lot of potential for increasing more games more rides. Also we went for two days so we had to choose two parks the other was Real Madrid park which practically had nothing important to do and was a waste of time. I wish that was clear from the beginning.