They have an EV charger for their guest (you have to ask the front desk to turn it on) which was a huge plus! I could get a full overnight charge! Free Parking. Breakfast was included. Location! Very close proximity to Disney, Walmart, Publix, WaWa and a Factory Outlet shopping plaza. They have 1 free early morning shuttle to Disney ‘Magic Kingdom’ and 1 evening shuttle back to the hotel from ‘Magic Kingdom’. All of the staff were very professional and polite.

Only 1 EV charger working (there’s 2) so I had to rotate with another guest who also had an EV. The beds were pretty firm but the extra plush pillows made up for it. Breakfast was a little repetitious. I suggest getting breakfast early because it gets busy pretty busy after 8:00am. Water pressure in the shower was subpar and the hot water doesn’t last.

This is my second time staying here and the front desk stafff are absolutely incredible! Julian even remembered my wife and I from last time! Also when we checked in this last time the front desk employee asked for my confirmation email for my booking and saw it was from booking.com. He confirmed it was on booking.com and said it did not show up in there system for some reason and made sure to accomodate us. No other hotel staff would have done that.

Nothing to complain about!

This hotel is a great value. Breakfast was good. My room was clean and everything functioned properly. The gym and pool were great and they had a weight scale for competitors. All the equipment in the gym was great and functioned well. The parking and exterior area is clean and safe. This hotel is in very close proximity to great restaurants and bars.

This is being picky, but the lids in the coffee area "do not" fit the cups. The ones inside the room fit great. The 10 and 15 lbs dumbells are missing from the gym.

We stayed here before (many times), Rooms are always clean, facilities, elevators and parking lot always clean, breakfast always early and hot, breakfast staff always friendly, plus Julian is always a professional and always helpful! I love this place, they make me feel in home.

Hot Tub wasn't working, what is not a big deal for me, but wasn't working at all. It's the only thing I could say it wasn't perfect, but again, wasn't a big deal for me, barely times I used in the past.

The bacon and coffee were good, and the location was fine.

There was the smell of mold in two lower floor rooms, so we accepted a room on the 4th floor, which was much better. Now, this room did have a bathtub drainage problem, which we reported at checkout. However, there is this particular staff member, Julian, who basically saved the day! His professionalism and diligent efforts in accommodating us well made up for any inconveniences. Julian was so patient and kind, not only in his dealings with us but (quite noticeably) with others as well. His calm and positive manner is deeply appreciated and is what's needed by travelers seeking a place to rest away from home.

We love the location. Located close enough to the Disney Parks, yet far enough away from to avoid the hustle and bustle. We are Disney World Annual Passholders who prefer to stay off property and stayed at this Best Western Plus several times. This past visit was the first time we experienced the free buffet breakfast. Great choice of breakfast fare from cereal and yogurt, to fresh, make them yourself pancakes. The scrambled eggs were light, fluffy and hot. Tons of bacon and sausage. Fresh fruit, cold fruit juices and piping hot coffee. One of the best breakfast included we've ever had!! Pleasantly surprised, full and satisfied!!

The only complaint is the same complaint that we have everytime we stay here. And it's HUGE!! The beds are awful!! The foundation the mattress sets on squeaks and creaks with every toss, turn and move. And the mattresses themselves are not comfortable. After spending hours and hours on our feet at the Parks or shopping we look forward to a quiet and comfortable sleep. Sadly this BW+ mattress and bedding doesn't come through!!

The staff was friendly and great. The room was clean. If we needed anything they were more than happy to help and answer any questions. Got us checked in with no problems. The hot tub and pool was nice. Will book there again when we come back to Orlando.

There was one elevator I was afraid to get in because it sounded like it would fall. The other was getting bad. We stayed on the 4th floor just off the elevator i would walk down hall to steps and go down 4 floors or walk up 4 floors so I did not have to get in the elevator.

I loved the look of the room especially the mirror and vanity in the bathroom. It was nice to have the microwave and mini fridge in the room also. The lobby and the landscape outside was nicely done.

The toilet in the bathroom is very short and made it hard to sit on and then get back up from that position. We also opted to not do breakfast the 2nd day as it was very minimal type breakfast from what we have had at other hotels.

The breakfast was great and the ladies that work there were very nice and helpful.

Everything was fine. The only thing I would change will be the toilet...they are very low..the rest is fine..

The location is great! The rooms were a decent size and came with a fridge with freezer. We liked that the pool was pretty big and wasn't crowded. Breakfast was included but we were too tired to wake up early and try it. Overall it is a good hotel! The only downside was that we were never able to get a cart for our luggage. I believe there was only 2.

We were never able to get a cart for the luggage. We asked housekeeping and they mentioned they only had 2.