Loved the hotel it was so nice and in such a lovely location. Close to the tram, metro and many bus routes so all areas in Paris very accessible. Really clean and comfortable rooms. The staff were really friendly and helpful. I would recommend this hotel to anyone visiting Paris.

We were not aware that we had to pay a €200 pre-authorisation fee on arrival. I did not have a credit card, so 6 to use my debit card, which means I have to wait yo receive my money back. It would be good if booking.com could make people aware of this when booking this hotel.

Perfect location next to the Expo. Excellent croissants and good breakfast buffet. Quality materials and nice design. Excellent service and very helpful staff. Hotel is new and very clean.

Room a bit small. Minor details that may be worth fixing : there are separate buttons for each lift while they are next to each other, door to breakfast room can be opened only by room key on a side wall so we didn't know how to get in and had to bang on the door (other guests as well btw, so we actually opened the door for them), restaurant service is limited and dishes (while good) are quite bit different vs what is written in the menu.

The room was very stylish. I liked the materials that they used for the furnitures. Everything is in high quality. You can see that it’s a new hotel, everything is new.

The insulation of the windows are not so great. And because of that the room was a bit noisy.

very delicious breakfast, everything fresh and replenished on a regular basis, freshly squeezed orange juice delicious

no slippers and bathrobe in the room

The spa has a very chilled atmosphere which is perfect to balance out the city rush. Very aesthetically pleasing hotel which always smelled amazing (please recommend the air freshener!!) and comfortable beds.

There was nothing I didn’t like about the property apart from the holding fee of £300 which we weren’t told about when booking.

1. Staff were great!! Thanks for taking care of everything in an efficient and helpful way, and talking to me as well, because I talked a lot. 2. The bed and pillow were comfortable - it is so rare!!!! The room was quiet, dark, and spotless clean. It had everything I needed, and the cups were pretty… 3. Spa every night was included in my room fee, which was so good if you have a chance to do the spa. 4. It is so close to 2 metro stations - one is 5 mins walk and the other one is 8 mins walk - I took the tram for one stop if I need to take that metro line coz I’m lazy. The tram station is in front of the hotel. It is close to a bus station as well. 5. I’ll definitely stay here again if I visit Paris again.

Okay maybe there is one small issue - the water from the shower head was not powerful enough, but I don’t have a big problem with that.

Nice style, nice atmosphere - super friendly staff. Great Sauna/pool/jacuzzi at the end of hard days walking the old cobbled streets of Paris. Big plus Points .. Orly bus for a great price then a short hop onto the tram to get there and 3 min walking distance to the metro for the rest of the trip 45 -60 mins walk to the big sites if you don’t want to go underground Shops in the area … nice man at the supermarket advised me on wine and lent me his bottle opener for 2 mins as all good French wine had a cork. Some customers say it was cold in the rooms but the thermostat in the bathroom fixed everything Room was quite small and we would have liked a small fridge and more space to hang our coats but all in all a very nice recommendable place

Nothing

Me and my son enjoyed our x2 nights stay at the hotel! Staff were very friendly and helpful. Shared some really good recommendations for places to visit. Breakfast was lovely. The entire place was very clean. The spa pool was great. Nothing to complain about. Honestly, it was perfect. We loved it so much we will be back soon. :)

The property was beautiful. The decor in the room was beautiful and the facilities were great. The pool was lovely. There was a wide variety of options at the buffet breakfast. The location was great for us as we were attending an event nearby the hotel however, it was a bit far from the main tourist attractions if that was the purpose of your trip. We found the hotel was excellent value for money given how nice the interior of the hotel was and given it had a pool.

Only thing to note is that we didnt think it was walking distance from the city centre. Its about 20 min taxi ride to most places in the centre.

Fantastic staff (front desk, barista, room service, breakfast, spa) - everyone was lovely throughout our stay. Excellent, air-conditioned room with beautiful view of the Eiffel Tower (worth the upgrade). Rooms are quiet, beds are comfortable, and bathroom/showers are spacious. Spa is cosy and relaxing. Was rarely busy during my stay. Nice neighbourhood with a wide range of restaurants nearby and easy connections (tram / ebike) to other parts of the city. No instant coffee in the room, but instead you get tokens for a barista in the lobby, for a proper coffee. Really like this concept.

I rarely say this, but nothing. It was excellent.