everything was great except see comments below.

the decor is very tired and shabby. it needs to be remodernised. Especially the bathrooms as the grouting becomes a health hazard as they’re never cleaned properly. and showers over baths are dangerous.

Good location. Nice staff

No consideration given to women travelers. Horrible lighting in bathroom for applying makeup. Bad hairdryer in bathroom with no power and overheats. Room has another hairdryer but not possible to plug in ANYWHERE near a mirror so need to dry or use curling iron or straightener blindly as the bathroom socket won't work for those. Had same problem with room last year so guess it's the same for all rooms. Would be nice to have kettle and coffee in room. Hotel and rooms are a bit 'tired' and could use an update

This hotel is a Paris institution located extremely centrally. It has a cozy cocktail bar with fabulous service and in general the service was great. The rooms overlooking the courtyard are quiet and depending on the floor have very high ceilings. The beds are comfortable (although these are not westin heavenly beds) and the linens are nice. If you get a last-minute deal via booking, the value is good.

The Westin really needs to up its game on decoration - the room needed a fresh coat of paint and the decorative photos were absolutely tacky. The room could have been designed a bit better - the bed almost hit the TV stand so it was difficult to move from one side of the room to the other. There is no coffee in the room, you have to go to the lobby to get it, and this also seems very un 5-star.

location is very good

needs renovation , bathroom is very old , we have big sweet but every thing is dark brown

An historic building in the very middle of a part of Paris filled with the most amazing architechture, shops and brands. Add beautiful employees, always smiling, polite and professional, and you have a great recipe for a great stay in Paris.

The hotel feels dated, naturally. Then again its what you expect from such an old building. Sometimes finding your way could be a bit difficult. If I was the director I would make sure that every room has all the central information you need. Then again you can always trust the people in reception for anything inside and outside the hotel.

Very polite stuff! Nice dinner and room service.. Comfortable beed and pillows.. good quality of linens in general and the softest towels ever.. didn't have the opportunity to try the marvellous bathrobes due to much stress cause of attending exhibitions . next time🤗 Breakfast.. haven't had any chance to enjoy because of the programme too hectic and although this had been one of the topics for my booking at Westin's next time 🙏 Nice lightening everywhere .. atmospheric and correct..! Body cream was excellent .. 👌 I have taken a pair of sleepers with Westin logo as souvenir😉

The cappuccino.. but room service has tried to improve as this was possible. Machines need to be totally changed to professional machines for an excellent coffee and coffee machines for Nespresso & milk foaming inside each room would be ideally interesting.

Lo atino, Beauty etc

The Property is Amazing but it is time for an update. The bathrooms are in need of renewal. The hand held shower needs new gasket; the water splashed from everywhere. The sink don’t drain easily. The cleanliness at the steps of entrance of hotel needs to be done hourly. It was full of dust that remained for 2/3 days

You have to login daily for Wi-Fi. Very annoying when staying for 8 days. No coffee machine in room. Coffee machine in main lobby not open all day and there were problems with it. No concierge - for paris??

Breakfast and its location was outstanding. This is a wonderful hotel in a great location, it was not our first trip, we’re happy to be return visitors.

Nothing really.

All flights entering the UK that 48 hrs were on hold due to a NATS glitch. My son and daughter had stay at this facility a few months earlier and remarked how good it was. So I went on line and booked a last minute reservation.

Everything was flawless.