Clean, modern, comfortable and well equipped apartment. Very quiet especially if you get a room at the back. Great facilities including pool and sauna, and even has an electric vehicle charging point which is good value. Convenient the Lovelo bikes across the road, which is the city bike renting scheme and at the time only cost 1 EURO per day. Breakfast is included and good choice available, and there is the option to bring it to your room for free.

Everything was great. If I have to be picky, we took an apartment facing the street since it was a bit cheaper, but next time I would probably take an apartment which overlooks the garden. Although it is not a major road, and the windows are double glazed, the apartments facing the street you can still hear a bit of traffic.

The room was very clean and the apartment was a good sized living space with kitchen. The residence was very quite although the residence in a busy neighborhood close to bus stops and the metro. The check in was fairly easy and the staff very very helpful although only a little english is spoken and the car park is very secure. The fact that 'guests' and older residents mix together in the restaurant and communal areas makes this something different from other hotels. Liked the pool and sauna which are included in the room rate and when I was there I had the pool and sauna to myself.

The underground car park is accessed via a key fob activated electric shutter however until you check in you have to park on the street outside the residence and take a risk that you could get a ticket as only 'payant' bays are available in the street outside.

The baguette in breakfast is the best ever. The pool is very clean and calm. Love the big balcony of the appartement.

The lady with a hairbun at reception is very rude. If her goal is to make guest stressed and make hereelf look like a Karen, she definitely succeeded. Some guests need disciplines, but it can be educated in a polite and respectful manner. It is not allowed to bring a guest to the pool although i paid an appartement for two, why?

Friendly and flexible staff, top cleanliness, the pool and the fitness area are really comfortable, each apartment has separate bedroom, large bathroom and a kitchenette (44m2 compared to 15-20m2 in most hotels). Breakfast can be served in the apartment or in the restaurant. Public transport to city center is available within 5' walk.

No wifi available.

Apartment was lovely and modern. On site parking in the underground garage. Very stylish restaurant for breakfast

Apartment was far too warm. Reception insisted heating was not on but room thermostat was reading 26 degrees. As apartment faced onto busy main road it was impossible to keep the window open all night and manage to sleep. Please note much to the amusement of my travelling companion this transpired to be an apartment in an old folks home, albeit a very posh one.

Location was very good as it is close to major travel routes. Breakfast was ok, but not exceptional as croissants were tiny & cold. Room facilities were very good & comfy.

Croissants should have been heated to order, rather than put out cold.

Excellent location and staff. Very close to the tram to get to the centre of Rouen. Safe place to park car. Pool and sauna available. Have stayed before and would stay again. Partly residential but everyone is friendly.

Really comfortable apartment with separate bedroom, bathroom, kitchen/dining/sitting room and balcony. Clean and comfy, if a little antiseptic. Secure underground parking.

A trek to the centre of town - a trade off.

The facilities & space was fantastic & all staff were so friendly & helpfull. The meal was very tasty & provided even though we were late arriving.

Life would be a little easier with some door hooks around & rooms could do with some curtains & more artwork to provide a more cozy atmosphere. However all the essentials were provided.

Typical French breakfast with croissants, Danish pastries and pistolettes, jam, coffee, yoghurt and fruit. Good.

Need to stop in street to check in and pick up keys for underground carpark. Large deposit of E150 expected for room. Carpark spaces are tight.