Everything was perfect

The staff didn’t like speaking in Russian, but they didn’t speak in English well

Employees are so kind, helpful. The room was so clean. Location is perfect. Breakfast is so rich.

I really enjoyed my stay at the hotel! It was a birthday getaway, and the staff made it very memorable by upgrading the room and surprising me with a complimentary champagne and cake. Loved it! Thank you. The staff is very friendly and attentive. The hotel is very cozy and smells great. The room was very clean, warm, quiet, smelled good. The bed was comfortable. The breakfast buffet has a good variety of food and desserts are top notch. The indoor pool is also clean and a good size to enjoy an evening swim. Location is convenient, as it's a short walk to the beach and old part of Batumi. I would definitely recommend and would love to keep coming back.

-

The staff were super friendly & Polite, The food at the Lobby restaurant & Pool Bar are both great, the location is Amazing , close by many cool things to explore by foot walking , I had a Massage at the Hotel Spa ( Maiko ) was My therapist “It’s A Must Try” Super relaxing , Loved it 🙏. There’s a Yoga room , indoor & outdoor pool. There’s also a cool artist who was drawing there at the lobby restaurant , it was lovely to watch her Art its Amazing🤩. I’m definitely Coming Back again 🫶🏽

I had to wait till 4pm to check in , and you cant eat at the pool you need to go down stairs to eat . & There was a whole night with no Hot water so I couldn’t enjoy a bathtub at the end of the night on that day . But overall it was a Great place to stay .

The hotel design is very attractive and beautiful: the hotel rooms, lobby, restaurant and SPA zone! Everything was clean, accurate and harmonious. The breakfast is adorable, I loved it, delicious and various, cosy atmosphere. SPA included during the stay is a great bonus for sure. The stuff is amazing! We also had a wedding dinner in the hotel restaurant, and the organization was absolutely professional! Truly recommend the place!

Just one moment regarding the conditioning system and in-room windows. One window was a little bit grazing throughout, and it was not warm for me in the room in general even with condition turned on. Perhaps it’s just the single case.

Very nice hotel. Friendly and polite staff, large clean room. Everything in the room is well thought out, which is very nice. Comfortable spa (pity there is no window to the street).

The usb charger socket was broken, which made the phone in the room not work. It's no big deal. It was not very convenient that the washing facilities (shampoo, shower gel) are fixed in the shower room, i.e. it is not possible to bring them to the bathtub. How do I take a bath then? I had to ask my boyfriend to wash my hair :) Also, there were no tooth brushing kits in the bathroom. We only discovered this when we went to bed

It was clean hotel with good view Friendly staff Good location Comfortable mattress

- The dancing fountain music was really disturbing us tell midnight although we were in high floor . -The breakfast was good but with no alot of food choices and no alot of variation and was finishing early ( we came at 10 and every thing is almost gone ) - the curtain was not blacking out the sun

Breakfast was excellent Staff was attentive and helpful

The bathroom floor was EXTREMELY SLIPPERY and dangerous to walk on. I will NOT stay in the hotel in the future unless this is fixed properly. Otherwise. we enjoyed our stay very much.

Location next to the boulevard, close to the old city with attractions. Restaurant veranda surrounded by greenery. Swimming pools. Wide choice of breakfast dishes.

It was noisy at times, but that's inevitable for a resort in high season.

Location is great, they made us a room upgrade

No amenities in bathroom except soap, shampoo, conditioner. No shataf ( water hose next to toilet) , breakfast can have more varieties and waiters can be more welcoming