The hotel has high standards for the cleanliness inside the room and around the hotel communal areas. There’s en-suite shower and toilet in the room. Flat screen tv, full length mirror and space for hanging clothes. The bed is comfortable with plenty of cushions and reasonable sheet and duvet provided. The only thing missing is a towel dryer but towels are changed every morning. Reception staff are very friendly, helpful and always willing to assist in finding directions for places in the city. Overall I believe that UrbanLoft is within an excellent location, there’s a supermarket a short distance away from the hotel and the Hauptbarnhopf (Berlin Central Station) is 30 minutes approx to walk. Excellent customer service and high quality facilities are provided at all times.

There wasn’t a drying rail for towels but these are changed daily. The breakfast selection has no sausages, bacon, fried or scrambled eggs. A new breakfast buffet is being offered since I was last visiting which I understand is being developed, perhaps the cooked options can be considered.

Wow! I liked this place from the moment I walked in. Not your usual hotel experience, not your "nobody's there" typical AirBnB experience, not your weird or quirky "trying to be funky/different" experience. Instead, it's originally fantastic in so many ways. Great room with cool lighting, a terrific bed, perfect bathroom, swift and quiet elevators, good location, excellent check-in that may take you aback as you first get started at the "desk." Well, the desk is what you approach at the end of the bar in the main floor. Questions about how to get started and what to do next? The young staff at the ready, smiling and helpful, did so much to make sure I was checked in, happy, aware of everything available, and more. Wow! Customer service people who know their job and are happy to do it! The food choices available for dinner were right there on the order screen. As I had a question, there was the service guy (who shortly made my salad and flat bread) right there eager to help. And at the bar, the priced-right glass of red blend, was served up with a smile and pleasant attitude. For breakfast, there is a wide selection of eggs to meat, cheeses and some veggies, cereals and breakfast drinks. Coffee? It's helpee-selfee like everywhere in Europe these days. From London through to Lviv, Ukraine, everywhere I stopped were those modern devices that allow you to select from a photo representing what you'd like, then it grinds the beans, and fills your cup or mug with a half minute or so. All good and while not fast, it's very fresh. I LOVED THIS PLACE! Will definitely be back.

Really hard to find something to not like at Urban Loft Berlin. On my final morning, enjoying some time with coffee and my thoughts, I fell into conversation with a young traveler at the next table. She was there for work, and reflected her experiences also at ULB. In an earlier 10+ year career, she had worked at 5 star hotels in NY City, LA, London, Frankfurt and elsewhere. Her experience at this place were as positive as mine, and that validated my experience. She loved it too.

The room was lovely - I loved the style of the furnishings. Amazing shower and a very comfortable bed! The lobby area had plenty of space for work and just chilling. It also included a bar with a good selection of drinks. There is a rooftop terrace where one can enjoy their drink and the starry sky. The staff was very friendly. Wifi was very reliable and fast. The hotel is 10mins walk from the central train station. There is access to free coffee from a an espresso machine and a variety of teas from 23:30 to 11:30.

We liked everything about this hotel - the location (short walk from the Berlin Hbf), large vibrant lounge/bar area, roomy lifts, a quiet and spacious room with lots of storage (we stayed 5 nights so that was important), a large smart-TV and funky modern fittings throughout. The Wifi was super fast and had good coverage throughout the hotel. The continental breakfast had a variety of options, and even during busy periods the staff were attentive and friendly. A genuinely great value-for-money hotel! P.s. make sure you walk 3 minutes down the street to Oggi's Gemusekebab, they are AMAZING!

Nothing

The location is fantastic, facilities clean and super functional, we definitely enjoyed our stay. We will be considering this location if we come back to Berlin. We were travelling with our dog and we were surprised by the fact we got the dog bed and bowls for the room because of that! Super plus for that!

We were unlucky with weather and stayed in a lot thus noticed that most of the informative posters etc are only in german, the TV screen is only in German and the opening video with instructions as well. The music to this video is cool at first but after 3rd loop it's becoming a little annoying.

Oh wow, what a great hotel! I absolutely love how eco-friendly this hotel is! They have put lots of effort into sustainability. Location is really good - you have train station 10 minute walk away, where also lots of busses depart/arrive, so the connection with city was really good! Considering the fact that hotel is by the busy street, the outside noise didn't reach to the room. It was really quiet and could easily have a nice sleep. There were even electronic blackout curtains. Super! Didn't eat breakfast at the hotel, but there are grocery stores basically next to the hotel just as small cafes, where you could enjoy lovely breakfast. The gym exceeded my expectations completely! There was smith-machine and lots of dumbbells, including cardio machines and machines for upper body training. Super cool! You can have free water and coffee at the lobby and there was even a co-working space, where you could easily do some work and get all your devices charged with no problem! Definitely go to the rooftop to enjoy nice view over the city! I would definitely stay there again!

Nothing bad to say :) I really loved everything!

Quirky Hotel with great decor and vibe. Good location and easy to find. Staff were very friendly.

Breakfast options weren't great. They didn't really have any gluten free food options. Pillows in tge room were too soft.

We came to visit a family near the hotel and in this regard it was a perfect match to expectations. The hotel is very clean There were 2 coffee machines, the one next to the reception made better coffee. The one further away was probably not well maintained.

.The rooms are small and make it a little difficult to navigate in the room We sent an email about a month before arriving to the hotel, we wanted to upgrade but they didn't get back to us and didn't address the request

Very clean, comfortable and stylish place near the main train station. There’s a bar on the first floor and a rooftop on the top floor. Good internet connection. Of you opt in for breakfast, you can taste extremely delicious croissants. There’s free water and coffee, which is also a big plus.

Long waiting time for the elevators, which can sometimes take minutes. Obviously, 2 elevators are not enough for so many people in a 5 floor building. For some reason, the place seems understaffed and sometimes there is no one at the reception desk because employees are busy with serving breakfast or working in a bar.

Cool atmosphere, excellent interior, design details and little things made the stay very, very special!

The only minus - the restaurant was temporarily on winter holidays.