Location was very good and close to local attractions and shopping centres and train station. Rooms are soundproof, couldn't hear any noise from the street. Comfortable sleep. Rooms clean and well-furnished. Room service was very quick in refreshing towels daily. Faulty hairdryer was replaced very quick by staff.

Complimentary water in rooms would have been a nice touch as its common in most hotels. WiFi wasnt good enough. Couldn't stay connected to TV/Phones. Maybe was just location of room. Used our own personal data so it didn't cause us any inconvenience as such.

Hotel is located in the historical center, less than 5 minutes to Dom (and Central Station). Room is big and clean. Room equipped with small fridge and safe (with key, not a keypad). So for reasonable prices it's a perfect solution if you search place where stay to explore Cologne.

In general you get what you pay for. From my point of view, main light in room could be brighter, currently it's "too ambient". From window you would see another building in 10m away. Funny fact, in elevator you would see a big floor's button on hands grip, it's a deco only (see photo). Real buttons are on the wall against.

Perfect placement Staff 10+

The room door touch interface was confusing and ‘technically not very responsive to touch’ and thus confusing … I managed to figure it out - but shortly after checking I was on my way out - needed some information from the lobby - when an elderly Asian couple had arrived back down to the V lobby because they could not figure this out. Other arrivals made things difficult for the sole receptionist [young woman by the way, who was doing a great job in general]. Realising the Asian couple was having the same problem I had after checking in couple of hours earlier, I simply took them upstairs [my own floor] and helped them access their room. Look: Simply preparing a graphical illustration - possibly with simple multilingual instructions - may help a lot ;-!

It's the third time I stayed in this hotel. It's very central, walking distance to a lot of shops and there are good restaurants in the area as well. The Cathedral is less than 10 minutes walk from the hotel.

This time we had a modern room but on a smaller scale compared to when I did my booking, as booking stated double/twin room approx 20m squared. but it wasn't - i guess it was around 12m squared. there was not much space around the bed to put things and hand luggages.

Excellent location, clean and comfortable room, friendly and helpful staff. Breakfast was also great.

Clean and very sleek apartment. Loved the bathroom and the single bed was super comfy. It was impeccably cleaned and the staff were all lovely. Even when we had issues they were resolved instantly. Code system for the doors is nice too! meant one less thing to worry about. And location for the price really couldn't be any better! only a 5 min walk to the old town. Also very easy check in and check out with all fees covered beforw arrival. Would happily stay here again.

Rooms were spacious and very clean and well equipped. Reception were very friendly and helpful.

We paid for a late check out on one of the rooms but automatically at 11 the door code stopped working. The person on reception was different to the one we had agreed the late check out with so they didn't have a record of the late check out. The matter was however resolved very quickly and too our satisfaction. There was also unfortunately these was also building work going out out side one of our rooms which meant part of my party was woken up before 6.30 by the works starting, which was not something the hotel can control but would have been nice to be advised of.

Didn’t have the breakfast at the hotel. Room comfortable, disappointed there was no tea or coffee making facilities in the room. Good location, was quite easy to miss the entrance as there was no sign outside. Good location for the shops. Shower very good considering it was over a bath as opposed to a stand alone shower. I liked that you could leave your luggage in a secure room before and after check in and out.

No tea or coffee making facilities in the room.

We (family on holidays) stayed at the hotel as an overnight stop on a driving holiday. The hotel was great for this purpose. Very central location - Cathedral and Old City are a 15 min walk. Rooms are a good size with comfortable beds and very clean. Friendly and helpful reception lady.

Hotel itself was fine - no complaints. If you are arriving by car, you will need to reach out to the hotel in advance for some guidance. We visited in Dec 23. The road that the SatNav took us to (10 metres from front door of hotel) was closed for road maintenance. This meant needing to park on the street illegally and block the traffic to unload the car. There is another street around the back that would work (this is also partly blocked), so hence reach out to the hotel. They can also recommend good parking that is 100m away. Only a problem if you are arriving by car and don't know the area.

Stayed 1 night. Check in and check out was easy. Room and bathroom was spacious. Wood floor;no carpet in rooms. 2 min walk to the main shopping street. Close the Christmas markets and Cathedral (Others reported issues with heating the room. There were 2 radiators near the windows which were off (0) when we arrived. We twisted it to 5 and they warmed up relatively quickly and the room warmed up after a while. We visited in 3 degree weather. Perhaps put on the heat before leaving for dinner and it would be warm for return later that night)

Location a little far from bars and food area. (Could be considered an advantage as area is very quiet)