This place is stunning. If you are reading this, you should seriously book here. We splurged a bit, but honestly if you have the budget this is the place to do so. We stayed here 2 nights. Our room had a huge balcony with a view overlooking the caldera and Fira. We also had a hot tub. Beds were comfortable. They were helpful in organizing tours. We did the sunset catamaran tour. Breakfast was food, delivered to your room. If you are debating staying Fira or Oia, I think both are reasonable options. Oia will have slightly nicer views (classic blue topped roof, etc), but prices will be much more expensive, with smaller rooms, etc. We just took the bus for 1.60 euro to Oia, took our photos, etc. You can also do the hike from Fira to Oia which I highly recommend. Overall fantastic experience.

None

Loved the view and the location, super friendly staff and the rooms were big

The hotel only provided one complimentary bottle of water and two Nespresso capsules for our entire stay! Every hotel I’ve stayed in anywhere in the world provides complimentary water replenished daily. The hotel charges for any extra water or capsules guest may need during their stay which seems crazy given the premium standard of the hotel and rate. When I queried their policy they did offer me one extra complimentary bottle of water. Also, the swimming pool was a bit cloudy and therefore not really fit for swimming for two days of our stay.

it’s totally worth for the priced asked. Location is in the radius of town’s centre. View from the room (Sunset & Caldera) is breathtaking. Staff is humble and helpful. Breakfast is delicious with good options which delivered in the rooms. The room itself are uniquely designed to provide comfort and leisure even though located on the slopes.

There is nothing to dislike. But few points for other travellers; Property is located on slopes around 90 steps below plus add some more steps down to room. Reception is on the top level while swimming pool at last. Its not an easy task to climb so many steps. It was a proper 10-15min cardio level workout out for us to get to the top. And plus we had 1yr old baby with us. But we knew what we were getting into so no complaints. During checkin/out the hotel staff helped us with the heavy luggage so it was also taken care of.

It is with great pleasure that I leave my review of my stay at this hotel and I will start by saying that for me this hotel was not 4 "stars" but a minimum of 5+. It was a fantastic holiday in a fantastic hotel organised for us by fantastic staff. Our room with jacuzzi was superb. Large, bright room, with a great bathroom and lovely, authentic design inside. Perfect!!! The view right from the bed over the caldera was unbeatable, and the sunset that you can watch right from the hot tub (or terrace) you will never forget in your life. A big thank you to the restaurant at this hotel. Everything we ordered was extremely delicious and beautifully decorated. From salads to traditional Greek dishes it was so delicious that I see no point in going out for dinner in the centre of Fira. Everything you want from food and service you get right at the hotel) I was left with the impression that the chef used to work at a Michelin restaurant and I give him a big hello! The pool at the hotel was extraordinary too. There is a part that goes out onto the terrace and there is a part that is in a "cave". Bravo to the architect who came up with such beauty. The girls at the reception deserve a special commendation. Not only were we professionally and cordially served, these girls made us a huge surprise and changed our room to a room of a higher category. Thank you for this, you have won our hearts!!! Of course, we are already planning a new trip to Santorini and of course, we don't plan to look for any other hotel. Everything we wanted to get from our trip - we got with a big "plus" exactly in "Porto Fira Suites" My unequivocal recommendation to you! You are the best!!!

I love everything about this place the moment I arrived and was so glad that I booked this hotel. This place is very clean, the room decor is very nice, the bed is super comfy, the staffs are all attentive and helpful. Imagine waking up to gorgeous view of the cauldera and the Aegean sea view, beautiful church bells ringing, the unique white-washed houses on the island, the delicious breakfast delivered to your private patio, how I wish this could be forever! Despite the hotel being located many steps down the island, the strong and amazing porter carried my heavy luggage and big back pack up and down those stairs on check in and check out. I am a solo traveller, I wouldn't be able to do it on my own. I actually like it's location being further down the island, its quiet as its away from crowds of people. The cherry topping to all these was I could watch the beautiful sunset from my own private patio in peace. Thank you Porto Fira, thank you to your wonderful staffs Angela and Tina who attended to my questions and problems quickly, Dennis who delivered my breakfast daily, Dimitri who helped me with my luggage up and down the stairs, and the entire porto fira team who made my stay an unforgettably wonderful experience. I look forward to visiting again.

There is nothing to dislike about. Perhaps if you can't do stairs at all, then it may not be the right place for you.

Boutique hotel, cute, cozy, amazing view. Even though it is in prime location it is quiet and you don't hear the noises from the parties in the very tourist center of Fira. The staff is super accommodating and helpful I suggest you reach out to them for any help booking anything you might want in advanced and during the stay. The pool is small but so are all pools in Fira, the view from it is breathing and the vibe is chic and chill. The hot tub was always clean and fun to use, and the breakfast is really WOW like the other comments here. They helped organize a secret beautiful proposal for us!

It's not the hotel's fault but I'm writing it here anyway so that people notice - it isn't accessible by car, walking steps up and down is constantly required. Staff can help you with suitcases from where the cab can take you. Even the walk from the room to the pool requires stairs but such is the layout of this area of Fira so keep it in mind.

By far, the best hotel we have ever had the pleasure of visiting. I highly recommend this hotel for many reasons. From the start, the staff was incredible, carrying our luggage from where our transfer dropped us off, down many steps to the Porto Fira Suites reception for check-in, down to our suite, then up many steps out to the main street for our departure transfer. All done with a smile! Tina at check-in was excellent, providing us with a summary of all the highlights of Santorini from jazz bars to restaurants. All the important stuff 😉 She was also very accommodating with offering us a late checkout option. The bartenders were very friendly, offering us complimentary welcome drinks upon arrival and a complimentary drink on my 40th birthday. They took the time to share their cultural traditions with me which I really appreciated. The breakfasts were incredible. The waiter carrying those trays down those steps to each room was very impressive. Thank you for my birthday cake by the way! What a wonderful surprise. The room was the most amazing room we have ever been in. The room looks like (and may very well be) carved into the mountain. Very clean 👌 the shower was very cool!! Most unique one we have seen yet. And that view from the windows and balcony is spectacular. It left us speechless. There are no hotels below Porto Fira Suites, which makes it that much more special. Very quiet location but still very close to all the Fira restaurants and shopping. The pool is also gorgeous. The view from the Infiniti pool is stunning. This is also a great place to watch the sunset. We did that on our last night, and no one was by the pool but us. Thank you for the most memorable and spectacular stay and 40th birthday celebration.

Nothing. We didn't want to leave.

This stay has been the pinnacle of our 6 weeks in Europe. Location location location. Staff were excellent. Whilst we toured the whole island it was always great to get back to the Suites. View was the best in town so we had most of our meals on the verandah listening to the music & singing wafting down from the playpens above. Most of the afternoons were spent by the infinity pool. The suites are modern and exceptionally maintained.

Nothing comes to mind.

Loved my stay at this hotel! The views were incredible and having a cozy spot outside your room was amazing to take in the views. The room was very comfortable, spacious and had all amenities that you would need. The pool was heated for this time of year, which was lovely. The lady at reception was so friendly, welcoming and provided me with a lot of information. The staff were very friendly and helpful too (especially with helping carry my bags up and down all the stairs). Loved the breakfast selection that got brought to my room each morning, where I could sit and enjoy my food while taking in the views. The hotel is in a prime location with many restaurants etc. all within walking distance. This hotel exceeded all my expectations and I would highly recommend.

room was perfect and presented a great view of the caldera and the sunset. the pool was fantastic, was built like a cave, the kids loved it and has great outdoor seating areas. the best pool by far in santorini. the on site bar and restaurant with room and poolside service was perfect for our family. the boys at the bar - the best bar men in town and very welcoming and we miss them as soon as we checked out. thank you porto fira, Santorini is a tough place to navigate and you made it so easy for us to relax and enjoy.