Absolutely exceptional service. They went above and beyond and we're willing to help with everything. They anticipated all of my needs, the entire staff did an incredible job making my stay fantastic. They also looked me in with an amazing tour guide, Aanchal, who took me around Delhi in a very interesting and personalized tour. I was only on property for three days but I can honestly say this is one the best properties I've ever stayed with.

The only minimal complaint I have, is that unfortunately the Spa and Fitness centre are below the main restaurant and kitchen, so there's an unpleasant food smell that lingers in those spaces. For example, I had a 60 minute spa treatment and by the end of it my clothing all smelled like food, which was a bit unpleasant as I now have to launder them. Some additional air filtering or scent covering in those areas would have definitely made this property perfect!

We liked everything there at Oberoi. No wonder Oberoi sets the standard high. The moment we entered, the welcoming with garlands, customised sweets, welcoming toy, cookie baking session, mocktail session you name it,breakfast and dinner at 360, staff service, the leadership, what else, all of them worked like a machine with enthusiasm and energy to keep the service level high. I know it takes a whole village to keep a hotel like Oberoi with a consistent service level, but I have to name a few whom we interacted the most. First to start with is Aditi, the leader at the front desk, I would say, she pulled off all those sessions to keep my kid active inside the hotel itself and that too in between the busy schedule of Diwali. Thank you Aditi. Our daughter will always cherish those sessions. Gave us parents also our "We time". Next is Jinesh from reception, who arranged our early morning departure to hotel and made sure everything is fine. Sumant from 360 along with his colleagues were just amazing to keep our energy high towards the end of the day during dinner time, and ofcourse with a welcoming smile during breakfast. Thank you Won at the bar for the mocktail session and Muskan at the bakery for the baking session. Our daughter will cherish these memories. Few more names, Nishant, Nokpon, Shangley, thank you all. The house keeping team, I do not know your names, but hats off and thanks, the moment we stepped out of room, i could see the team cleaning and making the room as if fresh. Thank you. To the security, conceirge staff, and all others, thank you all. Till we meet again, thank you !!!

Nothing !!!

We’ve had an exceptional experience at this hotel. From the moment we arrived at the airport we received a friendly welcome and our driver was formidable making sure we were comfortable during the ride. At the hotel we were nicely greeted by the staff and we were very pleased to have been able to check in at our room. We had a very nice experience at the Resident’s lounge and we were very well looked after at the 360 Restaurant where we had a lovely dinner. The restaurant manager Pherna and her team went above and beyond to make sure we had a great experience. Breakfast was incredible and the best we’ve ever had. Pherna’s team again looked after us amazingly well and I also would like to mention the chefs that were making sure every food available was of the best quality. A special thank you to Chandrani who was so attentive and kind assisting me with great recommendations and even went as far as explaining to me me the recipes of some of the fantastic dishes which I can’t wait to try and replicate at home and I will for sure remember the great time we had at the Oberoi New Delhi.

Everything was spotless and customer service flawless. Nothing we didn’t like.

The room was furnished to a high standard, quiet and comfortable. Check in was directly in the room and welcoming, smooth and efficient. Tea and coffee were brought promptly to the room. Dinner was superb and the chef immediately embraced our feedback when we informed him we prefer less salt. All in all another great experience. Appreciated the pick up from the airport after a long flight. When our train to Kalka was cancelled at the last moment the concierge made all the arrangements over night to make sure we had a car and driver on hand to drive from New Delhi to Shimla so we could get a good night’s rest and not worry about anything. Takeaway breakfast boxes were excellent.

The Oberoi, New Delhi, is a luxurious oasis in the heart of the bustling capital, seamlessly blending timeless elegance with modern sophistication. From the moment you step into the beautifully designed lobby, the hotel exudes warmth and grandeur, setting the tone for an exceptional stay. The rooms are spacious and impeccably maintained, offering stunning views of Delhi's skyline, including the iconic Humayun’s Tomb and lush greenery of the Delhi Golf Course. Thoughtful amenities, cutting-edge technology, and elegant decor create a perfect balance of comfort and style. The dining options at The Oberoi are exceptional, with world-class restaurants serving an array of cuisines, from authentic Indian delicacies to international flavors, complemented by an impressive wine selection. The rooftop bar is a standout, providing panoramic views of the city and a sophisticated ambiance. The service is truly unparalleled, with staff going above and beyond to ensure every detail of your stay is perfect, reflecting The Oberoi's renowned commitment to hospitality. The hotel’s wellness offerings, including a luxurious spa, temperature-controlled indoor and outdoor pools, and a state-of-the-art fitness center, further elevate the experience. Whether you're visiting for business or leisure, The Oberoi, New Delhi, sets a new benchmark in luxury and personalized service, making it a must-visit destination for discerning travelers.

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Everything at The Oberoi was fantastic and exceeded our expectations. We asked for rooms close by as we were travelling with children which the hotel provided with an interconnecting door also. Breakfast was fantastic. Staff in all areas of the hotel were wonderful and went out of their way to help. Our children were especially well looked after.

It would be useful to be able to have additional beds in the rooms for children so that we didn't have to purchase 2 separate rooms as the hotel (as was common throughout India) expected our 9 & 11 year old to share a bed with us which they are now far too big to make for a comfortable sleep for any of us

The Oberoi Delhi is well located whether you are in Delhi for pleasure or business. The hotel defines what a good service experience should feel like and all facilities and amenities are of high quality. The breakfast is quite the experience. The hotel has a good gym, pool, business center and spa. What sets it all apart is the Oberoi team who do everything to make your experience a memorable one.

Food and drinks at the hotel restaurants and bars are expensive albeit with great quality.

My initial visit to Oberoi New Delhi was truly exceptional. As a first timer they upgraded my room and accomodation was superb. Each and every staff person was professional and made the guest feel valued and welcome. The spa facilities sauna & steam rooms and inside and outside pools and gym were delightful. The 360 restaurant for breakfast buffet was also amazing. We also enjoyed a first class room service experience for late evening dining. I realise I am using so many superlative adjectives, but they are well deserved. Oberoi New Delhi sets the standard for 5* property and service.

The only thing I didn't like was that I could only stay one full day.

The hotel is very clean and the facilities in the room is very good, and stuff are friendly and so helpful. The service was amazing.

The Spa is very clean and calm but to be honest, the services not in high level compared to level of the hotel, the therapists of the massage not professional. But in General they’re providing a good atmosphere and they are friendly.

As it had been my birthday a few days before arriving at the Oberoi, the staff not only left a cake and surprise but also upgraded the room and paid additional attention to little details. What made the stay even better was Sumeet (from 360 Degrees Restaurant), who was super attentive and went above and beyond to ensure all the guests (not only us) were looked after. Also, Eshan, the head sous chef, was eager to please his guests with special meals.