This is our second time at the Oberoi as our first experience was so beautiful, calming and most enjoyable. Like most nice things you pay for it but there is something about this understated private resort in the heart of Seminyak. You immediately feel you're in Bali with its traditional thatched bure style accommodation, beach sunsets by the pool, rare to come by expansive tropical garden setting (with playful little squirrels), and warm attentive service, you instantly find your zen. The pool is preciously the right temperature, the small complimentary refreshing poolside treats come just at the right time and we discovered on Fridays they do a rotisserie lunch by the pool....the chicken on this occasion was yum! Big thank you for late checkout and transfer service to airport. And for the surprise little birthday cake for my husband's 60th on arrival, nice touch team Oberoi.

My husband will always say TV channel options and internet not enough for him. I'm happy to tune out with my book by the pool. Not sure the food and coffee hit the mark, I think they try to be everything and it doesn't quite deliver, little bit average or maybe too clinical, too restrained? for the quality of property, it just missed something for us. We tried the gorgeous dining settings once and then went out to get our fix (apart from the rotisserie chicken by the pool, that was delicious!) We were also lucky enough to be invited to welcome drinks by GM, lovely touch, GM was away OK but no exec staff even said hello???

Location and beautiful grounds

Not enough selection of food, swimming pool only limited one and looks old. None of the furniture in the units are updated look very outdated.

The staff is super friendly and attentive. Very nice location, the territory is so beautiful! enjoyed single moment!

The room soundproofing is poor, we could hear other guests calling over the phone and plugging their adapters :)

If you want to experience the essence of Bali, before it was a major tourist hotspot, The Oberoi is the place to go. The grounds are expansive, well-manicured and tranquil, you can't hear any of the hustle and bustle from the street, yet you are amongst one of the best areas to stay for shopping, eating and entertainment. The staff are wonderful and truly understand the meaning of hospitality. They are attentive and accommodating, anticipate your needs and contribute to a luxury stay. The resort offers all the extras you would expect from a 5-star rating. Although the resort is older compared to others in the area, it has been maintained to the highest level. The beds are comfortable, the rooms are spacious and clean, and the resort offers a relaxing and uncluttered experience. There is so much space you tend to wonder where everyone else is. I have visited Bali over 10 times and stayed all over the island in many different hotels and resorts. The Oberoi is now my favourite and I would recommend this to those looking to find relaxation, tranquillity, and luxury. 10/10

The only thing that could have been better for us would have been cancelling our other hotel bookings and staying longer at The Oberoi.

Excellent resort / retreat style right on the beach. Staff are lovely and helpful. The place is very relaxing and like staying in a small village rather than a hotel. The craftsmanship in the stone work and buildings is excellent. We felt like we stayed in a resort outside. Very well done by the Oberoi.

The area around is very busy and somewhat unkept. It would be good to see the local ministry help to un congest it from traffic and clean up the water ways that go into the sea.

This is not your typical hotel property. Our room was sequestered away from the hustle of the city, but everything that you could want was just outside of the perimeter. The old world feel added to the charm. The volcanic rock that it was made from along with the thatched rooftops suggested that you had somehow gone back in time. There was lots of outside space that kept you from ever feeling like you were part of a large crowd. The service was top notch as well. Most of the staff remembered our names. Rooms were serviced several times a day. The pool staff set up all of your chairs and brought snacks and water all day. (There were no extra charges or tips for these services)

...

Impeccable service. From the first greeting, through to my departure I was greeted by staff every time they came into contact with me. I felt they made the trip very personal and I felt so welcome in the hotel. It’s a wonderful, more traditional experience rather than a big high rise hotel. I loved that the little villas are all ground level and surrounded by lush gardens and lawns. This is my third stay at the hotel. It’s a quiet hotel so don’t expect a swim up bar and party vibe, but if you’re looking for that the hustle of Seminyak is right outside the gates. I also became unwell during my stay, they were so caring, called the doctor and checked on me many times to make sure I was ok. Highly recommend the Oberoi, I can’t fault their high level service, they go above and beyond to make their guests feel spoiled.

Having to leave.

Great location in the heart of Bali and with a wonderful beachfront. Excellent food options - especially for Indian food lovers! But what stands out is the simply outstanding customer service which focuses not only on customer satisfaction, but delight!

WiFi connection was unstable/insecure and I kept getting logged out of several sites. Signal strength was also an issue sporadically and I had to switch to mobile data quite often. Some more entertainment options would be good to add, e.g. pool table, darts, other games, movie night etc. etc. otherwise can get a bit boring for longer stays.

Great breakfast served with view over the beach. Facilities and service around the pool area were excellent.

The only disappointment was dinner at the restaurant - nicely presented but a tired old piece of tuna, and very limited wine by the glass options. Not really good enough for a restaurant in this price range. Also a little disappointing to note that the sulphurous smell from the adjacent creek is still a problem, especially when the NW onshore wind blows.

One of the most beautiful resorts we have stayed in. The location is perfect if you want to explore Seminyak, Canggu. The staff is very kind and hospitable and pamper you all the time. The rooms are beautiful and very comfortable.

The food options could be better but even that is just a minor niggle in what is an excellent experience.