Comfortable room with tea-making facilities and a TV with Chromecast. The food in the restaurant both at breakfast and in the evening was very good. The airport shuttle runs every half hour and takes less than 15 minutes.

Although the hotel sent an email asking for pre-registration it didn't include any information about the airport shuttle. On arrival at the airport I phoned the hotel but reception was busy and the person who answered the call said someone would call back . They didn't. I phoned again and this time got reception who told me that the shuttle departs from Bus Zone 16 at 15 and 45 minutes past the hour.

great location and good for over night stay

the bar staff were rude. he was an older man, fair hair and not Irish on the night I stayed. he said he had run out of my sparkling wine, offered no alternative about from “look at the wine list”. for a female solo traveller its uncomfy enough going to the bar alone, without being then faced with unhelpful, unfriendly, bar staff with a can’t be bothered attitude. I left the bar without a purchase because of him and lack of customer service.

The staff were really friendly. The hotel room & bathroom were very nice, clean everything we needed. The food in the restaurant absolutely delicious 10 out of 10! And really lovely restaurant staff! Complimentary airport shuttle great!

The mattress on the bed! Oh what a shame I have to say a bad thing but honestly the twin beds we got were tiny think 2'6 really and pushed together but the mattresses oh lord they were the worst we've ever slept on(actually we didn't sleep too uncomfortable) Metro your hotel is so friendly, lovely ambience, delicious food, but you are so let down by the mattresses!!

I liked the TV, the clean white sheets and towels, the big mirrors, high bed and mattress, all the amenities and cleaning service in the morning.

I did not like the shower head being full of limescale and water stains…I was a housekeeper, I can tell when they’re not up to par😬 Sheet on the bed was crooked on the sides and looked a little “done in a rush”. Lack of overall warmth of the room…20°C maximum. It was cold if one was to stay outside the sheets. No heat in the bathroom either. Radiator completely cold, floors cold…sucked a bit. And we could not change settings from the thermostat. At all. Lack of ventilation in the bathroom. Lack of fresh air, no window opening, no ventilation in the room. Room next to a loud-ish door and laundry bags. Ground level sucked a lil. Not what we expected.

Initially from the outside the hotel did not look very appealing, but the welcome and attention we received from the very kind international staff quickly dispelled any hesitations we had about diving into things. The hotel has a unique structure and design, and marvellous use of space. There were lots of quaint little nooks and crannies to retreat to for relaxation and for meals or beverage. My wife and I found a lovely little spot in the dining area where we had a DELICIOUS light supper and drink before an early bed. The all-Irish restaurant staff had accents and a charm and banter that is rarely found in many hotels now, and, after living abroad for many years, it was fantastic having that downtown Dublin accent feel to cheer one after a long journey to the 'aul country. The staff in the restaurant felt like they were not able to give us top notch service over questions I had about recommended wine, and my wife and I were absolutely blown away when the bill arrived with a serious discount and no charge on one particular beverage. We have talked about that single act of kindness many times and it has made us recommend the hotel to many of our friends and colleagues both here and abroad. Thanks to the marvellous staff for all they did to make our stay not only comfortable, but exceptionally pleasant. Owing to our early flight out the next morning we were not able to savour the breakfast on offer, BUT, we still feel we have found our go-to airport hotel (with its regular free shuttles) to replace our previous hotel that has raised its prices and dropped its service.

No dislikes

Super well located with free shuttle bus to the airport at anytime of the day (even late and early). Close to Santry by walking distance to good cafes and a few shops ( even though NOT a touristic neighborhood) Very clean with daily room cleaning Spacious enough room with all necessary amenities, free tea and coffee. In house restaurant and bar. They sell power adapters which was super useful Price is okay

Nothing. All was good. The neighborhood is not the best in Dublin area but it’s 10 minutes from Swords, Malahide etc, so very good option to explore that nice area on a budget.

I still have to give a HUGE THANKS to the staff who helped me because I had a panick attack during my stay. They were all very helpful and helped me to get a doctor near the hotel on a Sunday! The barkeeper on the arrival night was also very friendly. The room was comfortable (we were lucky to get a free upgrade) and we took the breakfast one morning, it was also very good. There is a bus stop close to the hotel and more or less every 10/15 minutes a bus going directly to Dublin city center. The stay was not cheap anyway it's not the hotel itself, prices are just high in Dublin generally.

The room was clean and well supplied. the beds were comfortable. The shower had lots of hot water. The staff were friendly and the restaurant the food was good. They have free shuttle to and from the airport.

We went to the where the shuttle was suppose to be, after waiting about 45 minutes we called the hotel to ask when the shuttle would come and they said that the shuttle wasn't running because of some issues and we had to take a taxi and they would refund us the taxi fare. We had to go all the way back to Terminal 1 to get a cab. Wish they would have message us to let us know instead us waiting. We found out that the hotel isn't near the airport it is about 10-15 minutes away into town. We had to take the shuttle early in the morning before the restaurant opened (7AM). We could get a breakfast bag and we looked in it and there was a sandwich and the rest was all sugar products,

Great hotel! Surprised in a very positive way. The rooms are clean and comfortable. And an armchair in the room is a very nice solution that not all hotels offer. The view is also interesting - you can watch the traffic from a height while sitting in an armchair. A very good desk for doing work, stylish furniture and nice room lighting. Free and quick airport transfer is a big bonus! Definitely choose this hotel if you need to stay near the airport. You can also take (or arrive with) a public bus from city center. Bus stop is next to the hotel.

Reception staff was very polite and professional. Room was good size, comfortable, and clean. We booked this to be close to the airport for a morning flight. Bonus that there is a free shuttle. Bar/restaurant was good with various menu options.

The shuttle was late and very full. There was concern we would not all fit, but driver said the hotel would pay for a taxi if we didn't. Ended up there were just enough seats. We had to load and off load our own luggage, but other than that, the shuttle was fine. There did not seem like much to do in the hotel area, but as we arrived just to sleep, we ate at the hotel and left in the morning.