We had a fantastic stay in the Carrickdale Hotel this weekend. The room was lovely, view out the back, not so much but it didn't impact on our stay. The room was spacious, clean and well stocked. The bathroom was great with a large spa bath and plenty of toiletries. My husband and I went to the restaurant for dinner and the staff were really lovely, had time to stop and chat with us. Michelle, the restaurant manager was so lovely and she arranged a dessert plate for our wedding anniversary. Other staff were great especially Megan and Iona. The food was lovely and reasonably priced. Breakfast this morning was very good, plenty of food to choose from too. Everything was just great!

A later check out, like 12pm would be great as 11am is just a little bit early

Spacious, comfortable room with beautiful spa bath. Great to be able to open the window for fresh air. The menu includes a vegan section which was excellent and the food overall was really good. Staff very friendly and helpful. Beautiful gardens and the Secret Garden cafe was very nice. During the week when the hotel was not so busy, it was really enjoyable to sit in the lobby or lounge areas.

While the bed was very comfortable, the pillows were not at all soft or comfortable. At the weekend, the hotel was full and very busy, with lots of children running around. There were children running up and down the corridors outside my room until well after 11pm at night. On the weekend it was impossible to get a seat in the lounge or reception area as it was very busy and so many people and children made it extremely noisy in all the public areas.

Lovely views of the mountains, the secret garden is beautiful and nice to have a little playground for kids. Pool and changing facilities were very good. The staff were very helpful and service was really good, they were very friendly. The beds were very comfy and the rooms had aircon and a fridge.

The food wasn't great. The lunch and dinner menu is good but everything was a bit bland. The property is also split in two through a main road. The gardens and leisure centre are on one side and hotel is on the other. There is an underground tunnel to cross but but with a buggy or for wheelchair access you have to cross the main road.

Location. breakfast

Unwelcoming reception staff. Heating system by fan .Unpleasant and uncomfortable. After a harrowing journey from Belfast port , we are usually warmly welcomed by the Receptionists. This time they were cold and indifferent , which was disappointing , and made us consider staying somewhere else. But the other staff were very kind and warm so changed our minds. The heating system is very uncomfortable. Fan heating dries out the air. Causes irritation to the eyes. There are radiators in the room but no Central Heating.

I attended function in Pinewood suite, good room for the function. Breakfast was good, room was very crowded with low ceiling the room became very warm My Room was fine I like the water refill areas, better than having a bottle of water

Price was ok I think offered ok value for money Breakfast was crowded and a bit chaotic Area near reception was busy and noisy with a lot of children running around, perhaps a childrens area for them to let off steam should be separated from reception and bar areas.

We loved the facilities that the hotel provided such as the pool, secret garden and more. We loved the room as it was spacious and wasn't cramped at all. The staff we lovely and always accommodating! There was also a wee Christmas Market on the secret area when we stayed and we thought it was so lovely

The view was a bit disappointing, we didn't have a view at all. As well as the lack of spa treatments available, online it should warn that spa is not included with the booking. We also we're disturbed at 10-11 o'clock with room service trying to get into our room luckily we had the door locked as they were persistent at, a little heads up would be nice.

All the staff are very friendly and helpful The hotel is lovely- the leisure facilities were great - we used everything but loved the outside hot tub the best. We had treatments at the spa which were good. We had breakfast, dinner in the main restaurant, lunch in the secret garden plus food in the bar. Plenty to choose from and it all tasted great. Cocktails were lovely as well. The gardens are nice and very well looked after. The car park is secure. The befroom was big and tidy. Tea/coffee facilities were brilliant and nice to have an fridge with complimentary bottle of water. Lovely few days away to relax and unwind.

The main road is abit noisy so pack ear plugs if your an light sleeper

Our stay was amazing, The bedroom was larger, clean and spacious. We had a jacuzzing bath which was beautiful, a tea station and a mini fridge. There was robes and slippers in the wardrobe which was such a nice touch. The swimming pool was lovely, and never too busy, as well as the beautiful indoor and outdoor jacuzzi. Food was amazing and fast, we ate in the bar and also the secret garden which both had lots of options. The gardens were amazing, and were beautifully looked after. We will be returning, as this stay was so relaxing.

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Stayed for evening meal in the restaurant - not a lot of choices for main meals!! and a bit on the expensive side!! Restaurant was very busy but waitress made sure we had our meal in good time.

television in room was very small and remote didn't work! When the room was serviced, dirty linen was left on the bed!! NO decaf coffee and NO milk - had to go back to reception to ask. - Just an inconvenience.

Staff was really pleasant and approachable. Facilities were really nice and very clean clean. Whole atmosphere was really nice and lobby beside the bar was really nice & quiet. Fabulous view from bedroom.

Food in the restaurant is over priced for the portions that you get. Meat hasn't been cooked enough and was very chewy. Found check in very late as starting only from 4 pm.