Receptionist was so friendly and helpful (Gloria) Standard room but it was really big. Shower and bed very nice. Amazing location, literally right on the lake, ferry 5 min walk and smack bang in the middle of the restaurants/cafes etc

Nothing we liked everything

Very good and spacious room with enjoyable bathroom. Great view at the lake. I was positively surprised and enjoyed my stay. Especially loved the full hotel breakfast and not just coffee. If I come back to Lake Como, will enjoy staying at this hotel again.

Would have loved if TV had Netflix or YouTube option since ordinary channels are 99% in Italian.

We absolutely loved our stay! I visited with my two boys, we drove from England. Bit of a panic when the last 30 minutes of our journey was by ferry but the ferry drops you off right outside the hotel. We had a lake view room and got to watch the boats from our window. Pool was wonderful! Amazing hotel bar over the road but lets you bring drinks to the pool. The staff, fantastic! Couldn’t do enough to recommend places to park for free and accommodate us generally, even ran out of the hotel with a very important suitcase my sons left in the lobby when checking out. Could go on all day. Loved it. Thank you all!

Nothing

Modernised beautiful old grand hotel with large rooms with very large beds. Bath and shower in our room. You could control the air conditioning and windows could be opened. Terrace overlooking the lake and also a small pool. Bar and lake front restaurant available. Basic buffet breakfast. Perfect location next to the ferry stop with the lake boat service only two minutes away.

Walls were thin so we could hear the TV from the next room. Rooms were large and beautiful but basic. No fridge, mini bar or drinks making facilities in our room.

Location right by the ferry no steps to the lobby and a lift. Our room on the 4th floor was a very inexpensive upgrade to lakefront and to our surprise had a nice little balcony (2 seats) that let us enjoy a great view of the lake at sunset. The staff were very nice and did not laugh when we forgot our room number after a few glasses of wine the first night. Nice breakfast every morning. Bellagio is great town and a wonderful place to use the ferry system to explore the lake towns. The hotel has a pool and garden in back a nice lobby to relax in and use the free internet. They also have a very nice informal cocktail bar appartivio restaurant across the street and a fine dinning restraint at lake level both associated with the hotel. They were as nice as anything else you will find in town and only steps away.A nice welcoming hotel in a beautiful town .

Really nothing bad to say

The location is amazing!! We loved this hotel. Very welcoming, great location and the lake view room was super spacious and clean. We would highly recommend.

If I had to nip pick, the pool didnt look ever so clean so didnt take a dip as first thought. It would also have been great especially knowing it was our honeymoon for them to offer to help with booking a boat trip as other than eating and walking there is very little to do there, when we arrived some months after booking, every boat trip was fully booked. This would just be a nice added extra but certainly not a complaint.

The location, water front in the middle of Bellagio. View of the lake from our room was superb. The front desk staff were very hospitable and helpful.

The hotel is quite old and, although well-kept, the floors are bare wood and very noisy (we heard every footstep of our upstairs neighbors.). The continental breakfast was quite simple with few options. Also, the light in the bathroom was very dim. We asked for a replacement but it never arrived.

Fabulous location Staff good Slight lack of knowledge when one arrives as to where things are etc Directions to tourist office would be helpful

Breakfasts poor Hard boiled eggs not hard and cold Scrambled egg put near the meat - a problem if one is vegetarian! No fruit yoghurts one day Fruit juice horrible from the machine Croissants poor Landed up going out for breakfast on 2 days!

The building and the location are great. We did like the historic vibe in the building. The pool was a nice touch, just the sun beds are a bit too old. Overall enjoyed the experience.

The beds are super hard and super old, thus the 4th night was pain. Personally, I was missing normal duvet, there was only a cover sheet. The breakfast every day was the same, would be nicer a bit of change and some vegetables.

Excellent location within walking distance to the ferry and all shops/restaurants. The breakfast had good variety. The pool was delightful, very clean and lots of lounging spaces. Reception staff were very helpful. Our view of the lake from the room was exceptional! Would definitely stay here again!

This hotel is right by the ferries so as expected, there is some noise. You can also hear noise from neighbouring rooms.