First of all I would like the thank the reception staff for there quick response, I informed them that I will be coming in my car and before I come they informed me that there is some street work in front of the hotel and they arranged for me the parking garage, they told me exactly where to park and at that location both the valet guy from the garage and a guy from the hotel reception we’re waiting for me. They informed me about the city and where can I go, the hotel is small but very nice and clean and near all the areas in the center. I would like to thank all the hotel staff especially roberto and the two ladies in the morning shift and a guy from the breakfast area named mohammed for taking good care of us and making our stay pleasant.

The location, the room, comfort check-in and check out procedures very good. All the staff were great, made recommendations for places to visit. Andrew made us good aperitifs. I do not remember the other names, but Candy (or maybe Chandy) was very helpful at check in.As was her colleague for recommendations. Special mention to Roberta, who gave a bottle of chilled Prosecco as we had to change one room. Whenever west saw hr, she always had a smile, and time for a word or two with us. She is a credit to Flom Boutique. I will definitely recommend it to anyone.

The Breakfast could be a bit better. Could do with a few more options. The coffee was no as good as the coffee in the reception. Apart fro.m that we enjoyed everything about Flom Boutique

I had a fantastic stay at Flom Hotel! The hotel was impeccably clean and well-maintained. The staff truly went above and beyond to make my stay enjoyable. Everyone was kind and helpful, but I especially want to recognize Andrea and Pietro for their exceptional service. They were always friendly, attentive, and willing to assist with any request I had. Overall, I highly recommend Flom Hotel to anyone visiting the area. The cleanliness, comfortable accommodations, and friendly staff made for a truly memorable experience.

The usual continental free breakfast was ok. Our concierge was friendly, welcoming and gave brilliant recommendations for restaurants, tours and generally getting around Firenze. Had a full packed 2 days. Love my welcoming birthday bottle of Prosecco. Would visit again.

The telephone in the room was not working so had to go down to reception. Unclear which items were free in the mini bar.

Most great places to visit are in walking distance from the hotel. Great choice if you decide to come by railways as it is close to the railway station. The hotel is clean and modern, feels like recently renovated.

The hotel does not have own car parking places, but cooperates with a garage some 350m from the hotel. The garage was not easy to find. The garage is on Waze navigation app, but Waze failed to navigate me to the garage correctly. Make sure to check the maps before you travel.

Close to excellent restaurants, the Mercato Centrale, and close to the train and tram stations. The staff were helpful and professional. Our room was very clean and the hotel provided a great breakfast. The air conditioning in the room was excellent. The weather was very hot during our stay and the chilled lime water offered in the lobby after a hot day walking around Florence was bliss - its the little things like this that stand out and make a difference.

The hotel is in a great location of the historical city, in walking distance to the important touristic locations. Delicious breakfast options. The staff are friendly. The rooms and hotel had all the amenities we needed during our stay.

The street had construction. It was blocked for access by car. Pedestrian walkways were used by cycling food delivery courirers as well which was not comfortable for walking with luggage and stroller. It was temporary construction though and irrelevant to the hotel.

The location is exceptionally good, you are pretty much everywhere within walking distance. The room was really beautiful and looks very modern, love the aesthetic and ambience. The employees are very nice and super understanding and patient.

I do not recommend getting there with your own car/rental since there is almost no space for any cars there and the parking costs are high in my opinion. I think train is best since the main train station is like 5 walking minutes away from the hotel.

Clean and nicely decorated. Room and bathroom is spacious. The breakfast is cozy and abundant. Location is great - close to the station and food market.

There was some road construction going on outside the hotel, but it’s fine if you wake up before 8:15am. We loved the simple electric control panel on the wall, but the “do not disturb” sign can only be turned on when you’re inside the room, so you might find your room in the middle of cleaning when you return from breakfast.

The staff were so nice and friendly. As soon as we arrived the reception staff gave us a great welcome and told us about places to visit near around. The additional information they provided to us was great. The bell boy took our bags up very quickly to the rooms. He was great.

I would have liked if they provided bottled water every day in the room.