Breakfast was great, good area not too loud with street noise

Train underneath property and when cleaning staff came by, slammed the doors and the room shakes

Location excellent and rooms a very good size. Very helpful staff

Being charged extra for tea and coffee at breakfast ( €6 for a cup of tea - 1 tea bag!)

Staff were absolutely lovely, very welcoming and friendly! Nothing was too much bother for them. The hotel itself is very chic, the decoration is beautifully done. Breakfast was great, a lot of choice! Location is absolutely excellent - 9 minute walk to the cathedral! Lovely restaurants near by! I would say that for someone who is wheelchair bound it wouldn’t be great as the lift only fits two people without suitcases or one person with a small suitcase. My brother has a wheelchair but could walk to the lift and the room so we were able to just leave his wheelchair downstairs with the staff which worked beautifully for when we were coming and going a lot as we could just get the wheelchair at the door and go and then come back leave the wheelchair and then take the lift straight up to our room! I think there was also a stair lift too but again that’s a lot of extra work for anyone who is wheelchair bound. I would recommend talking to the hotel though if you have any queries as they were absolutely brilliant with any questions we had! Would 100% recommend. :)

- fantastic location - the hotel is located near the shopping district, 5 minutes on foot from the cathedral and the Sforza castle. - the cosiness, great boutique style. - variety od food during the breakfast. - nice, helpful staff. - my room was clean, although some furniture is obviously a little bit dated - it adds something to the hotel's charm, though. - comfortable matress (not too soft).

- there's a glass transparent door to the en suite bathroom that shows and allows you to hear (absolutely zero soundproofing!) everything that happens in the bathroom. If you travel with your spouse - I get that the possibility of a joint shower may be enjoyable to some, but still - using the toilet should guarantee some privacy that is not given. If you're travelling with distant family or a collegue - suuuuper awkward to allow your roommate to maintain some privacy.

The location is fantastic - most of the things a (particularly art centred) tourist will want to see are within a ten minute walking radius of the hotel which is just off one of the main semi-pedestrianised shopping thoroughfares. The hotel has a lovely slightly quirky design mixing minimalism with a slightly Cocteauish feel. Good breakfast and extremely polite staff.

No complimentary water or f=coffee making facilities in room. Minibar and bar prices a little on the high side.

Great location, just off a pedestrian walkway and an easy walk to Milan Cadorna train station, the Duomo, and the lovely Brera district. We really appreciated the welcome cappuccinos offered when our room was not quite ready, as well as the welcome proseccos and snacks at happy hour in the cute lounge. The service was outstanding - all the staff were extremely kind and helpful, from Attilio at check-in to the gentleman who made a dinner reservation for us, to Mamadou who ensured we had espressos and water at our 6 am checkout. Also enjoyed the thick fluffy towels and bathrobes. Would definitely stay here again!

There is a fair bit of light from the room fire alarm/hallway/outside lights at night, so travellers may want to bring a sleeping mask.

This is a lovely boutique hotel very close to many of the sites that you will want to see in Milan. Five minute walk to the Duomo, 15 minute walk to the square where many tours meet. The front desk staff was excellent, Attilio was especially helpful and always cheerful. We appreciated his courtesy and professionalism. The room was very comfortable although you do need to contact the front desk to change the temperature in the room. That was really no problem as they were quick to respond. The breakfast is outstanding, coffee made to order, fresh bread and pastries, the scrambled eggs were really delicious. Could not have asked for a better start to the day.

The following is information for travelers from the States. We did not know that there were shutters to be closed at night so the first night we slept with street lights shining in the room. The shutters in our room were hidden from view. Also, to turn the lights on you have to hold the switch down. To open the door you press the key against the control and then when you hear a light click you press the door open - you don’t use the door handle at all.

For a city break we were just looking for a comfortable, clean room and it was perfect. The location is right in the heart of it all! We were also given a free glass of prosecco during happy hour which was a nice touch.

Check-in was a bit of a slow process, and if you arrive early there are no facilities to freshen up while waiting on your room. Also about a 15 minute taxi journey to the train station we found was the best commute.

The scrambled eggs at breakfast were superb. I didnt realise I left my scarf in the breakfast room while getting ready to check out, and the staff actually asked me if I left my scarf, so they went the extra mile.

The room was a little bit cold, temperature-wise.

Very well located in the heart of Milan, near the shopping district and historic center. In the brera district and vicinity of the duomo, restaurants and shops. Very friendly and helpful staff. Nice and balanced breakfast.

If you leave the window open, it may be noisy from time to time.